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My home burned 100% loss. We had to start from scratch. Home burned the last day of feb. A new policy was to go into effect March 15. When I questioned about the fact that I was still paying for a policy and had no home to insure. I was told this is the way it is done. Nine months later they are still pulling $240.00 a month out of my bank account. Today I called the agent to let her know I was ready for info on transfering this policy I have been paying on, to the new house. Again I was told that is not how it is done. We have to find a company that will accept you. At this time she has none. Oh Yes they will continue to pull the money out of the checking account. This seems crazy. To have to pay all of this money for what !! No coverage if we have a loss. I need HELP!!!! Am I not understanding something or is some one trying (and succeding) taking money they should not have taken? I can not get any one to explain these thing to me from the company. They did pay policy limit on structure. I also have a few other questions. If someone or anyone would call me to talk about these issues. I would greatly appreciate it. Can any one refer me to some one somewhere who can help. Thanks
