Access Capital Group Ratings & Reviews

4.0 of 5 Stars | 181 Reviews
Rate
4.1

Fees & Costs
3.8

Responsiveness
3.9

Customer Service
4.0

98% of customers would recommend this lender. (47 out of 48)

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31 - 40 of 48 of Access Capital Group Reviews
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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: magaug
Coral springs fl

Reviewed On: May 8, 2011

Loan Request: January 31, 2011

mortgage

they were pretty good in helping me get a Mortgage.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: drafthorserider
West Sacramento, CA

Reviewed On: May 4, 2011

Loan Request: November 25, 2010

David Butcher is fantastic

I had a complicated credit file due to a divorce, and a refinance during that process, and my loan required tons of paperwork. David was extremely helpful, and incredibly fast to respond to any and all needs my realtor, the bank, and I presented. He ensured that my loan was approved when I thought it would not be possible to own a home for a long time. He was honest and forthright with all fees and possible loan payments. I highly recommend him, and would not hesitate to use him again. Thank you David!

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: MicheleP
San Diego

Reviewed On: April 8, 2011

Loan Request: January 7, 2011

Happy Home Owner

As a first time home owner, I knew very little about the process. Through it all, I received excellent service from the team. Their efforts were greatly appreciated.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Heidi
Coeur d'Alene, ID

Reviewed On: March 3, 2011

Loan Request: January 3, 2011

Loan Closed On: March 1, 2011

Highly Recommended

Our experience with Access Capital Group was wonderful. Team Christoffersen was fantastic! They always took the time to answer our questions and discuss our concerns. They were extremely efficient and ultimately helped us to close our loan in 35 days!! We couldn’t be more excited to own our first home and Access Capital helped to make the experience as stress free and smooth as possible.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: gonzalez
Loxahatchee Florida

Reviewed On: February 7, 2011

Loan Request: June 22, 2010

Loan Closed On: January 31, 2011

Great Service

Access Capital is a great company. Renee Reynolds has helped me throughout this process and I don't have the words to express my thanks for being there like family. I also want to thank Mark Christoffersen for all of his work with this loan. This company rates 10 stars not 5 stars for being excellent. I will be sending people to Access Capital so they can also get this great service. Thank You so much Renee, I could not have done it without you and would not of wanted it any other way. You have gone above and beyond your job for us. Hope you get an award for this loan you have done. Thanks again Renee and everyone that has had part of this loan.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: madrid
windsor ca

Reviewed On: February 3, 2011

Loan Request: March 4, 2010

David Buthcer, Access Capitol Gropu

David was great, he always awnsered my questions(which were many) , he was honest and up front, he helped me get the home I really wanted , saved me money on pmi , he found which progam was best for me as well as locked in a favorable rate. He's knowledgeable , proffessional and I have already reffered him to my friends and family. He put my best interest first, and guided me all the way. thank you Lending Tree for giving me such a good broker. Highly recommended with no complaints.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Access
Miramar, Fl

Reviewed On: February 2, 2011

Loan Request: May 17, 2010

Loan Closed On: January 27, 2011

Excellent

This company was great to work with.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: andrusk
Chandler, AZ

Reviewed On: January 28, 2011

Loan Request: December 4, 2010

Pleased first time homebuyer

I just recently officially purchased my first home. When I submitted my query to lending tree I got several responses relatively quickly. I decided I would see which lender would give me the better rates and customer service so I started the process with multiple lenders to see how much they cared. Mark Christoffersen from Access Capital was by far the most responsive and interested in my home buying process, and he really seemed eager to help me out. The rates from all three were about the same and access capital's fees were slightly lower than the other two lenders I was communicating with, but seeing as how the seller was paying all the closing costs I didn't care so much about the fees. I cared more about using a lender that seemed interested in landing the sale and pleasing their customer. Mark and the team at Access Capital did a really good job of dealing with the sub-par escrow company we were forced to work with and I got timely responses from everybody involved. There was an instance of some docs not being received and a couple of delays because of the holidays but nothing that held up the process or caused troubles. Overall, I'm very pleased with Access Capital Group and their staff and I would recommend them to friends if they had need of their services.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Benjamin
Denver, CO

Reviewed On: December 16, 2010

Loan Request: October 31, 2010

Thanks Access Capital Group

Great experience with Access Capital Group! Everyone was very responsive and informative. Renee R. was EXTREMELY helpful and a complete pleasure to work with as was everyone else on Team Christoffersen. All my questions were answered regardless of how simple or complex they seemed. They advised me of the details at every stage of the loan process, which was helpful for me. I would definitely use and recommend their services again!!!

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Fairview
Los Angeles, CA

Reviewed On: December 8, 2010

Loan Request: September 12, 2010

Loan Closed On: December 7, 2010

Good

I would recommend Access Capital group and especially Jeff. He was great and instrumental in us getting our house. He was very responsive and proactive. We would not have been able to close without his help and guidance. I'm a first time homebuyer and he really made things simple and easy for us.

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Who is Access Capital Group?

Access Capital Group, Inc. provides access to capital, a traditional human need, via the use of modern communications and simplified software. Our team is made up of seasoned professionals. We are experts in the art of home purchase, refinance, and credit analysis. Our methods save our clients' time, money and most importantly provide greater cont...Access Capital Group, Inc. provides access to capital, a traditional human need, via the use of modern communications and simplified software. Our team is made up of seasoned professionals. We are experts in the art of home purchase, refinance, and credit analysis. Our methods save our clients' time, money and most importantly provide greater control. Buying a home or refinancing can be overwhelming that is why we strive to meet all your goals through communication and working with you every step along the way. Our goal is providing prompt funding. We look forward to serving you.
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