Bank of Internet Ratings & Reviews

4.4 of 5 Stars | 147 Reviews
Rate
4.4

Fees & Costs
4.7

Responsiveness
4.5

Customer Service
4.5

100% of customers would recommend this lender. (5 out of 5)

Start Your FREE Request

lock Privacy & Security
Protected

Customer Reviews Write a Review

1 - 5 of 5 of Bank of Internet Reviews
Sort By:
select

Overall Rating
4 out of 5

Rate
4

Fees & Costs
4

Responsiveness
4

Customer Service
4

By: trr76
North Carolina

Reviewed On: October 6, 2010

Loan Request: September 30, 2010

Great Customer Service

Evan Lutz at Bank of Internet was very attentive and helpful. We ended up going with another offer, but only because we had already moved further in the process with another lender with similar costs. The rates and costs offered by Bank of Internet beat most of the other banks we looked at and we would not hesitate to use them.

(1) (0)
Was this review helpful? No Yes

Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: CelticDuck
Atlanta, GA

Reviewed On: April 20, 2010

Loan Request: February 10, 2010

Best Offer

Although I did not go with these guys in the end, they had the most competitive offer on a 5/1 ARM in March 2010. Used them as leverage with my preferred local lender who then put together a GREAT offer. So good my loan office told me that they lost money and his boss got called on the carpet about my deal. I feel a little guilty about not using these guys, but would recommend them to anyone looking for the most competitve rate/fee combination available in the market.

(0) (0)
Was this review helpful? No Yes

Overall Rating
4 out of 5

Rate
4

Fees & Costs
4

Responsiveness
4

Customer Service
4

By: LeeVa
Northern Virginia

Reviewed On: December 8, 2009

Loan Request: September 18, 2009

Loan Closed On: December 3, 2009

Cheap, fast, and easy

Somehow, BOFI beat everyone else's numbers, so it was an easy choice. The accuracy of BOFI's good faith estimate and the service were adequate so I had no reason to regret choosing them. 30 days from application to closing (would have been 25 days if not for a closing agent who flaked on us), proceeds in hand 5 days after closing.

(1) (0)
Was this review helpful? No Yes

Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Alaska
Soldotna, Alaska

Reviewed On: December 4, 2009

Loan Request: October 14, 2009

Loan Closed On: December 3, 2009

Quick and Easy

Service was excellent and speedy. Returned emails fast and gave good response to questions.

(0) (0)
Was this review helpful? No Yes

Overall Rating
4 out of 5

Rate
4

Fees & Costs
4

Responsiveness
4

Customer Service
4

By: MikeandFrank
Michigan

Reviewed On: December 4, 2009

Loan Request: July 27, 2009

Loan Closed On: December 3, 2009

Great company to work with

We had a great experience with Bank of Internet. Excellent rates and low, low closing costs. We changed a 30-year fixed into a 20-year fixed for the same monthly payment. Jeremy, our loan officer, was very knowledgeable and responsive to our questions. He also returned phone calls promptly which is a real plus. We would recommend this bank.

(0) (1)
Was this review helpful? No Yes

Ratings-only reviews for Bank of Internet

Overall Rating
4.4 of 5

Rate
4.4

Fees & Costs
4.7

Responsiveness
4.5

Customer Service
4.5

Based on 142 ratings-only reviews

These ratings are based on customers' evaluations of this lender since joining our Lender Network. These ratings do not include any customer comments. These reviews have been factored into the lender's overall rating.


Who is Bank of Internet?

Bank of Internet USA (BofI) is headquartered in beautiful San Diego California and provides service to customers throughout the United States. FDIC insured and publicly owned (NASDAQ: BOFI), BofI offers traditional banking and loan services entirely over the Internet. BofI does not think in terms of geography – we are your neighborhood bank prov...

Bank of Internet USA (BofI) is headquartered in beautiful San Diego California and provides service to customers throughout the United States.

FDIC insured and publicly owned (NASDAQ: BOFI), BofI offers traditional banking and loan services entirely over the Internet.

BofI does not think in terms of geography – we are your neighborhood bank providing services wherever you are. Our financial products are available across the United States. BofI is not burdened with the overhead of physical locations or high advertising costs, and these savings are passed on to you.

LendingTree Services
10.28.128.53
Feedback Form