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100% of customers would recommend this lender. (23 out of 23)
Reviewed On: September 7, 2009
Loan Request: August 1, 2009
Loan Closed On: September 3, 2009
Charter One Bank submitted a response and had the lowest interest rate within minutes after we submitted our request for a home equity loan. They readily answered our questions regarding the payment terms. We were assured there would be no fees, and Charter One was true to their word. After gathering and emailing the financial information they required, we closed our loan in less than two weeks. Other than visiting a notary of our choice at closing, we were not required to personally meet with anyone concerning home value, liens, etc.
Reviewed On: September 6, 2009
Loan Request: July 12, 2009
I had a great experience with Charter One. They were flexible and made the process very easy. I would highly encourage those seeking a home equity line of credit to take a serious look at Charter One.
Reviewed On: September 5, 2009
Loan Request: July 20, 2009
The best service I recieved from Rebecca Sisson.I am really happy.
These ratings are based on customers' evaluations of this lender since joining our Lender Network. These ratings do not include any customer comments. These reviews have been factored into the lender's overall rating.
RBS Citizens N.A, doing business as Charter One is a National Full-Service Consumer Bank targeting individuals and small to midsize businesses. Charter One offers savings, checking, online banking, and money market accounts. Lending is focused on family residential mortgages including Home Equity Loans and Lines of Credit, commercial real estate, business and consumer loans. Charter One ranks among the largest retail mortgage lenders nation-wide.
RBS Citizens N.A, is a subsidiary of Citizens Financial Group, Inc., a $131 billion commercial bank holding company headquartered in Providence, R.I. Citizens has more than 1,580 offices and approximately 2,800 ATMs in 13 states.
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