DLJ Financial, Inc. Ratings & Reviews

4.6 of 5 Stars | 11 Reviews
Rate
4.6

Fees & Costs
4.4

Responsiveness
4.5

Customer Service
4.5

100% of customers would recommend this lender. (11 out of 11)

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1 - 10 of 11 of DLJ Financial, Inc. Reviews
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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: mudman
Irvine . Ca

Reviewed On: May 14, 2012

Loan Request: March 20, 2012

DLJ Financial

I just closed my loan refinance . Paul Parker as a broker and Colette Penkal as the loan processor were great to work with I would use them both in a heart beat. Mark K. Irvine Ca

(0) (0)
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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Gerardo
Torrance, CA

Reviewed On: November 7, 2011

Loan Request: August 16, 2011

THANK YOU DLJ FINANCIAL INC.!!

On August 16th, 2011, I signed up for Lending Tree. On October 6, 2011, DLJ Financial, Inc. closed my loan with a 30 year fixed refinance at a rate of 3.88%. I initially signed up for a 4.12% loan and they even floated it down to 3.88% when the market dropped in early September. I was previously paying 6%. THIS LOAN IS SAVING ME $7403.64 PER YEAR!!! Huge Thanks to Jesse Somberg and Colette Penkal at DLJ Financial, they made the process painless, and they have definitely earned my business in the future. THANK YOU GUYS!!!

(4) (0)
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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: DavidK
Orange County, CA

Reviewed On: August 28, 2011

Loan Request: June 1, 2011

Loan Closed On: August 26, 2011

Ethical & Responsive

The two individuals I worked with at DLJ (broker and loan processor) were immediately available throughout the process, and the broker was open and straightforward regarding all the ins and outs of the terms and conditions. I felt like he was trying to rehabilitate the terrible reputation the mortgage lending industry earned for itself for its part in the financial collapse and ensuing recession. I did talk with three other broker / lenders and DLJ was by far the most accessible and transparent.

(1) (0)
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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: tgmac53
San Jose, CA

Reviewed On: April 23, 2011

Loan Request: February 24, 2011

Loan Closed On: April 5, 2011

High recommend DLJ

Refinancing our home was a very postive experience with DLJ. Right from the beginning the loan officers seem to understand our specific need and worked up options quickly. Even with a small bump along the way, a solution was worked out immediately. Very professional and make you feel like you are a very important customer to them. Highly reommend DLJ.

(3) (0)
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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: FirstTimeRefi
san jose, ca

Reviewed On: March 8, 2011

Loan Request: September 13, 2010

Loan Closed On: January 14, 2011

Superb job on 1st Refi

I took my time making sure that I knew what route was best for my first refinance so I would feel more confident during the process. I am glad that I chose to work with Jesse Somberg and Janeen Cadwell. They were wonderful answering my questions and stuck to their word on each and every line item.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Nan2010
California

Reviewed On: December 15, 2010

Loan Request: October 5, 2010

Excellent services all around

I recently refinanced my home with DIJ financial, Inc. They are very knowledgeable and responsive. They provide me with customized service based on my special requirements. The whole experience is very smooth. Jennifer and Charmaine are very personable and pleasant to talk to. I never feel hesitate to contact them for any question I had during the process. Highly recommend to anyone!

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Overall Rating
4 out of 5

Rate
4

Fees & Costs
4

Responsiveness
4

Customer Service
4

By: fastfeedback
northern california

Reviewed On: December 8, 2010

Loan Request: October 28, 2010

Loan Closed On: December 7, 2010

fast

quick complete nice work

(2) (0)
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Overall Rating
4 out of 5

Rate
4

Fees & Costs
4

Responsiveness
4

Customer Service
4

By: OrangeCountyReFi
Orange County

Reviewed On: December 8, 2010

Loan Request: September 27, 2010

Loan Closed On: December 7, 2010

Easy, but not perfect

This was a very easy, relatively painless re-fi, but I had to keep on top of smaller details, as my loan agent would forget (appraisal waivers and PITI). Processor was excellent, great communication. CONS: fees due to current lender not discussed, resulting in smaller cash out than expected, the aforementioned lack of attention to details, no updates (I had to call weekly for status) and once paperwork was signed I never heard from loan agent again, nor have I to this day. Oh well, he got paid but won't get referrals.

(2) (0)
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Overall Rating
3 out of 5

Rate
3

Fees & Costs
3

Responsiveness
3

Customer Service
3

By: persistant
CA

Reviewed On: November 4, 2010

Loan Request: June 7, 2010

Loan Closed On: September 21, 2010

What I thought I bought

DLJ insisted they could get me a home equity loan. I have excellent credit . I told them from the outset I wanted a check-book and a credit line, no cash up front. So after correcting two inaccurate application forms, with DLJ not being truthful with me about monthly payments being based on the credit balance, after three months I received an up-front check for the full amount. Then the buck started being passed between the lender and DLJ about who was responsible for the error. I complained to Lending Tree which was GREAT at fixing the situation by getting DLJ to agree to refund to me any interest charges that resulted from the month-long delay in the lender accepting and accounting for the repayment to them of the initial check.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: LabLover
Temecula, CA

Reviewed On: November 3, 2010

Loan Request: August 3, 2010

Loan Closed On: November 1, 2010

Excellent Service

Finally a company that communicates, was responsive to questions and stands behind their service. Very pleased with transaction, recommended to my neighbor and we both closed on the same day with no glitches! Would highly recommend.

(1) (0)
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Who is DLJ Financial, Inc.?

Founded in 1998 to provide outstanding personalized service to clients in the home loan and lending market, DLJ Financial has built a reputation based on integrity, expertise and service. Finding the right home loan involves more than just numbers. You need a relationship with a lender who has the experience to find you the right loan. With a...Founded in 1998 to provide outstanding personalized service to clients in the home loan and lending market, DLJ Financial has built a reputation based on integrity, expertise and service. Finding the right home loan involves more than just numbers. You need a relationship with a lender who has the experience to find you the right loan. With a team of lending professionals dedicated specifically to your loan, our experience and know-how will help reduce the stress of the loan process. Overall, trust and professionalism are paramount to building a lasting client relationship. When you choose DLJ Financial as your lender, it’s a relationship that will last for life, not just the life of the loan.
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