Highlands Residential Mortgage Ratings & Reviews

5.0 of 5 Stars | 3 Reviews
Rate
4.7

Fees & Costs
4.7

Responsiveness
5.0

Customer Service
5.0

100% of customers would recommend this lender. (3 out of 3)

Start Your FREE Request

lock Privacy & Security
Protected

Customer Reviews Write a Review

1 - 3 of 3 of Highlands Residential Mortgage Reviews
Sort By:
select

Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Luckenbach
New Braunfels, TX

Reviewed On: August 29, 2011

Loan Request: August 4, 2011

Outstanding exprience

I can't say enough about our experience working with the team at Highlands. Chris, Christie and the rest of their team were informative, sensitive to our needs and clearly explained the process throughout. At the beginning we were talking to 4 companies but quickly narrowed our focus to Highlands due in huge part to thier responsiveness and personnal attention to detail. The entire refinancing probably took less than three weeks. If I do this again I will definately look to Highlands as a first choice and will happily recommend them to family, friends & co-workers if the opportunity occurs.

(0) (0)
Was this review helpful? No Yes

Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Loren
Dallas, TX

Reviewed On: July 26, 2011

Loan Request: May 16, 2011

Excellent all around

After getting matched with lenders through Lending Tree, we ultimately decided to use Highlands Residential Mortgage to secure a mortgage, and we could not have been more pleased with the time, energy, and responsiveness we received from their team. This was our first purchase, which was complicated in that it was an REO foreclosure that we were trying to purchase jointly as an unmarried couple. They answered every question we had about the process and were very prompt and knowledgeable. We will use them again next time, very highly recommended!

(0) (0)
Was this review helpful? No Yes

Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Atar
Lewisville, TX

Reviewed On: April 4, 2011

Loan Request: April 4, 2011

Great People

I recently spoke to Chris down at Highlands Residential Mortgage, and had a very decent discussion about what we are looking for in a loan, and where we are in the home buying process. Chris was very personal in his discussion of the Home Mortgage process and explained everything clearly. Very friendly people, looking forward to working with them in the future.

(1) (0)
Was this review helpful? No Yes

Ratings-only reviews for Highlands Residential Mortgage

Overall Rating
0 of 5

Rate
0

Fees & Costs
0

Responsiveness
0

Customer Service
0

Based on 0 ratings-only reviews

These ratings are based on customers' evaluations of this lender since joining our Lender Network. These ratings do not include any customer comments. These reviews have been factored into the lender's overall rating.


Who is Highlands Residential Mortgage?

Founded and based in Texas, Highlands has served the state of Texas since 1989. Highlands’ staff is comprised of seasoned professionals who are renowned and respected throughout the industry and whose combined backgrounds represent more than 100 years in mortgage banking experience. Highlands is an equal housing lender dedicated to meeting cons...Founded and based in Texas, Highlands has served the state of Texas since 1989. Highlands’ staff is comprised of seasoned professionals who are renowned and respected throughout the industry and whose combined backgrounds represent more than 100 years in mortgage banking experience. Highlands is an equal housing lender dedicated to meeting consumer needs. At Highlands you are our customer, not a loan number. We are here to serve you from loan application through closing. At Highlands we take pride in being able to offer our customers an extensive array of loan products, including Conventional Fixed Rate Loans, FHA and VA Loans, Jumbo Loans, Cash out Loans and Reverse Mortgages, at the lowest possible interest rates. There are no surprises at Highlands. Our staff will take the time to find the right product that fits our client’s needs, and explains the benefits of each loan program in detail to our customers. Highlands mission is to provide professional real estate financing to the communities we serve. With a strong emphasis on personal quality service to its customers, Highlands strives to make your home loan experience the very best.
LendingTree Services
10.28.128.53
Feedback Form