Home Savings of America Ratings & Reviews

4.9 of 5 Stars | 14 Reviews
Rate
4.6

Fees & Costs
4.6

Responsiveness
5.0

Customer Service
4.9

100% of customers would recommend this lender. (14 out of 14)

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1 - 10 of 14 of Home Savings of America Reviews
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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: DaRoc
Georgia

Reviewed On: October 14, 2011

Loan Request: August 23, 2011

Great deal

Very good customer service. They actually dropped my rate in the middle of the process. I would highly recomend them.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: SRMora
Altamonte Springs, FL

Reviewed On: August 5, 2011

Loan Request: March 5, 2011

Excellence in everything promised.

This was my first time purchasing a home with my husband, and I was scared, nervous, and anxious. I bet we probably were not the easiest homebuyers to deal with, however, John Ayala was an outstanding mortgage lending specialist. He hand held my husband and I every step of the way, and delivered on everything he said he would. I was very happy with his customer service and professionalism. His reassurance throughout the whole process was very relieving. John even went above and beyond the call of duty on numerous occassions. John lived through our chaos along with us as we had to get married, move and buy a home all at once (something that was not planned in that order), he congratulated us on our wedding, and kept us focused throughout the whole time. He worked very well with our realtor and all professionals involved in the process. John Ayala was available at all times, there was never once we could not reach him. Many times he would call us and give us updates without our inquiring, which we always appreciated. On the day of closing, John again was easily accessible, and he continued his outstanding service till the very end. He even called us to congratulate us on our home purchase on the day we closed. I have a million positive things I can say about John Ayala, and Home Savings of America. Everyone at Home Savings of America that I dealt with were friendly, professional and gave us great customer service. I would recommend this lender to anyone and everyone, I actually already have! I hope this review helps shed some light on my wonderful business experience with John Ayala and Home Savings of America.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: ReneeD
NE Ohio

Reviewed On: August 5, 2011

Loan Request: April 20, 2011

Excellent Customer Service

Thanks to Brad Koch at HSA I am now happily living in my new home! I blindly submitted my online request, not knowing if I'd be contacted by anyone who could help me or not--or if it would just be a useless sales pitch--it's always a crapshoot when you fill out these things. My credit wasn't perfect, but Brad worked with me to help me repair it--and then helped me to quickly work through the loan application and closing process. Any small snag we encountered, Brad was there to talk me through it and press forward. I honestly don't think I would have achieved my dream if it wasn't for Brad's dedication to me, his customer. If you're considering applying for a home loan, contact Brad Koch! He'll help you make your dream come true as well.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: JRMIKE
PLANTATION,FLORIDA

Reviewed On: May 8, 2011

Loan Request: January 4, 2011

Home Savings-David Goldberg

David Goldberg from Home Savings delivered on what he said he would.A good rate,excellent follow up and customer service and a committment to follow up past the actual loan approval.I highly recommend David Goldberg to anyone that is looking for a good rate and excellent customer service. John

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: JonathonM
Indianapolis, IN

Reviewed On: May 4, 2011

Loan Request: February 23, 2011

Great Service and Outstanding Company

I had a fantastic experience with this company. My load agents name was Brian Rushing and the customer service and responsiveness was amazing. My wife and I were able to close on our loan in under 45 days. Brian worked with us throughout the process and explained it to us fantastically. Our close on our new home went smoothly and without trouble. The few bumps we hit were worked through diligently with no stalling. We are now in our new home and couldn’t be happier. I would have no problem recommending this company to anybody looking for a home loan especially a first time home buyer. We have already referred family members to the company and several close friends. Truly a pleasurable experience!

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: serenitysnow
Upstate, NY

Reviewed On: April 13, 2011

Loan Request: October 15, 2010

Professionalism

I must say that after speaking to many different people about my particular financial situation I was blessed to have found Brian Rushing at Lending Tree and working with Home Savings of America. I was overwhelmed with some of the things that I needed to do for my home refinancing but Brian made me feel that he had everything under control and that I could call upon him at any time and he would take care of it. I have never, in my entire life, worked with anyone that was so patient as well as professional, especially within the banking industry as Brian was. I would recommend him to everyone and I am hoping to use him in the future again. Thank you Brian and good luck to you. Helen, upstate NY (where the weather is finally getting nice now)

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: dhall
Milford, PA

Reviewed On: April 4, 2011

Loan Request: October 28, 2010

One of the Best Experiences I Have Ever Had

Getting a home mortgage is not a pleasant experience, especially in today's housing market. My credit rating was excellent, however, my debt to income ratio was a little high. Most of the lenders I approached either quickly denied me or never bothered to call me back. Brian Rushing of Home Savings of America not only quickly pre-qualified me for a mortgage, but worked diligently to get me approved. There were bumps along the way, but Brian worked closely with Home Savings' underwriters, my realtor, and the seller to get the final approval. We set a goal to close within 45 days and exceeded the goal.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Kara
Hamilton, OH

Reviewed On: March 14, 2011

Loan Request: December 31, 2010

Excellent Service

Excellent service. Scott was so easy to get a hold of to answer questions. Quick turn around time. It was almost painless.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Brittany
Birmingham, AL

Reviewed On: March 14, 2011

Loan Request: January 19, 2011

A+++

Lender went above and beyond what is expected to get me in my new home. Efforts are truly commended! Broker (Scott Kneiss) made this entire thing possible and made my dreams of owning this home a reality! Would highly recommend. A+++++

(1) (0)
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Overall Rating
4 out of 5

Rate
4

Fees & Costs
4

Responsiveness
4

Customer Service
4

By: Utahbuyer1
Salt Lake City, UT

Reviewed On: March 13, 2011

Loan Request: November 9, 2010

Great Experience

Sarah Stone has been great to work with. Her responsiveness, willingness to work with us and answer all our questions and ability to move very quickly when it was time to close really helped us to get our home as quickly as possible. I would definitely recommend her to anybody who is looking to buy.

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Who is Home Savings of America?

Home Savings of America is a federally chartered stock savings and loan association, wholly owned by Home Savings Bancorp. We’ve been in the banking business since 1934. Now we’re on a mission. We want to be more than a bank. We want to be YOUR bank. While we may seem like the new kid on the block in some areas, rest assured we’re not. In our 76-...Home Savings of America is a federally chartered stock savings and loan association, wholly owned by Home Savings Bancorp. We’ve been in the banking business since 1934. Now we’re on a mission. We want to be more than a bank. We want to be YOUR bank. While we may seem like the new kid on the block in some areas, rest assured we’re not. In our 76-year history, we’ve carved a secure spot in the mortgage industry. Even in these turbulent times, Home Savings is continuing to offer a variety of home loan products and highly competitive rates, to fit most every need. Home Savings offers a variety of residential real estate mortgages through our network of lending branches located across the country. To develop and retain long-term relationships with our customers, Home Savings emphasizes high-quality, personal customer service, characterized by courtesy, efficiency, accuracy, and the ability to understand and respond to individual needs. We are subject to examination and comprehensive regulation by the Office of Thrift Supervision and our deposits are insured by the Federal Deposit Insurance Corporation.
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