HomePlus Mortgage Ratings & Reviews

4.3 of 5 Stars | 159 Reviews
Rate
4.3

Fees & Costs
4.0

Responsiveness
4.4

Customer Service
4.3

100% of customers would recommend this lender. (47 out of 47)

Start Your FREE Request

lock Privacy & Security
Protected

Customer Reviews Write a Review

31 - 40 of 47 of HomePlus Mortgage Reviews
Sort By:
select

Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Changela
Los Angeles, CA

Reviewed On: July 25, 2011

Loan Request: June 13, 2011

Excellent communication and followup

Chris Ross was fantastic. He always made sure I was in the loop every step of the way, and got me the best rate he could. He was friendly, patient and answered all my (numerous) questions completely! I couldn't have asked for a better experience.

(0) (0)
Was this review helpful? No Yes

Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Garykjr2
San Diego, CA

Reviewed On: July 19, 2011

Loan Request: May 18, 2011

excellent service

Hello Chris, It was my pleasure to work with HomePlus and you in particular. Chris Ross did an outsanding job in finding a loan to match my needs as well as work with me in order to find the best loan at the best value. I would recommend my friends to Chris, in fact I already have!

(0) (0)
Was this review helpful? No Yes

Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: jxxexxxxxxx
La Jolla, CA

Reviewed On: July 19, 2011

Loan Request: May 24, 2011

Excellent customer service

I selected Lyndsay Knight with Home Plus Mortgage becasue she provided a competative rate and I had confidence that she would be able to close the loan. She kept me regularly updated during the escrow period and she was extremely responsive by e-mail and by phone. Everything she discussed with me about the process happened. I feel very fortunate to have received such excellent customer service. Thank you Lyndsay.

(0) (0)
Was this review helpful? No Yes

Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: stricky
newport beach, ca

Reviewed On: July 7, 2011

Loan Request: January 5, 2011

Loan Closed On: July 7, 2011

Home loan experience

the experience was great. Randy did a terrific job

(0) (0)
Was this review helpful? No Yes

Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Teeblock
Walnut Creek, CA

Reviewed On: June 29, 2011

Loan Request: March 24, 2011

Home Plus is A+

I was worried about sending my information out to a sea of mortgage companies. Worried I would be bombarded by 10,20,30 bankers giving me the hard sell. Well, this happened, but what it led to was coming in contact, and getting to know, Brian Duda at Home Plus Mortgage. In short - Brian and Home Plus has earned my business for life. I highly recommend Brian and Home Plus.

(1) (0)
Was this review helpful? No Yes

Overall Rating
4 out of 5

Rate
4

Fees & Costs
4

Responsiveness
4

Customer Service
4

By: NaveenK
California

Reviewed On: June 26, 2011

Loan Request: July 10, 2010

Loan Closed On: June 14, 2011

Loan process

I have had a good experience with Home Mortgage Plus. It was pleasure to work with Brian Duda the Home Loan officer. He was easy to get hold of any question during the pre-approval and loan approval process. The rates that were offered were good as per the market rate, there was good communication during the approval process , 4.5 out of 5 for the lender.

(0) (0)
Was this review helpful? No Yes

Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Emily
Los Angeles, CA

Reviewed On: June 16, 2011

Loan Request: February 25, 2011

Loan Closed On: June 15, 2011

Great service -- would highly recommend

We worked with other companies but they could not accommodate our needs. Homeplus came through for us when others found obstacles. Our representative, Leah, was quite easy to work with and responded to all our questions very quickly. Prompt and decisive responses were critical in helping us get our offer accepted. The property we acquired was an REO and the transaction had it's fair share of delays. Despite this, I can say that the entire process for us was relatively smooth. Through the delays, rates gradually decreased. Obviously, we would have wanted to get a lower rate but was already locked in. Other than that, the overall experience was excellent with Homeplus. The service we received exceeded my expectations and I would highly recommend them.

(0) (0)
Was this review helpful? No Yes

Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Ekimc
San Diego, CA

Reviewed On: June 15, 2011

Loan Request: April 12, 2011

Chris Ross is great!

Chris Ross is great on getting everything done, and fast too. Keeps me in the loop, always tells me what's going on at the moment. Also very kind to answer all the stupid questions I have, and explains in detail. Great in responding to my calls or emails. My office doesn't get cell reception, so he would try both cell and work phone, and also email, which is great!! My interest rate was also decently good. The overall experience working with him is great!!

(0) (0)
Was this review helpful? No Yes

Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Ronald
Beverly Hills, Ca.

Reviewed On: June 14, 2011

Loan Request: May 18, 2011

Lindsay Knight

Ms. Knight's services were exemplary. She was immediately available, unfailingly courteous and helpful, and most of all, competent. She made a challenging process palatable.

(0) (0)
Was this review helpful? No Yes

Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: CMayer
san diego, ca

Reviewed On: April 27, 2011

Loan Request: November 6, 2009

Loan Closed On: February 16, 2010

Thank you Home Plus!

As a 1st time home buyer in February of 2010, I could have gone with any number of mortgage brokers here in the Greater San Diego area or elsewhere. My initial list of potential mortgage brokers started at 10. As I systematically worked my way through the list of candidates (one phone call at a time) I came to settle on Home Plus Mortgage. The reason I chose HomePlus over all the other mortgage brokers I spoke to was purely & simply because of the customer service and attention to detail that one of their employees (Leah Green) gave to me. In retrospect, when comparing each of the mortgage brokers I dealt with....all of the rate quotes I received were about the same as were all the closing cost estimates..... but it was Leah Green's extra effort to make me feel special that made the difference in the end & it is the sole reason I chose Home Plus. For the record, as this was my 1st home purchase & I was somewhat nervous about the entire process....Ms. Green even accompanied me to my "Closing" to make sure everything was o.k. to the very end. I can't thank her enough and HomePlus is fortunate to have such a great employee.

(0) (0)
Was this review helpful? No Yes

Who is HomePlus Mortgage?

Mission Statement: At HomePlus Mortgage, our goal is to provide our customers with the highest level of service and the most competitive mortgage loan, using our highly experienced loan officers and our large portfolio of programs. About Us: Our goal is to provide you with the most competitive and convenient mortgage loan. With our large select...Mission Statement: At HomePlus Mortgage, our goal is to provide our customers with the highest level of service and the most competitive mortgage loan, using our highly experienced loan officers and our large portfolio of programs. About Us: Our goal is to provide you with the most competitive and convenient mortgage loan. With our large selection of programs, we can often qualify you for a loan even if you have been turned down elsewhere. Our customers interact directly with one highly experienced Loan Officer through the entire process, providing you with the ultimate personalized customer service. We return phone calls and answer questions within hours – even on nights and weekends. Call HomePlus Mortgage today, your experts for purchase, refinance and debt consolidation loans, at 800-810-7587. We are eagerly waiting to hear from you.
LendingTree Services
10.28.128.51
Feedback Form