Homequest Mortgage Network LLC Ratings & Reviews

4.4 of 5 Stars | 78 Reviews
Rate
4.5

Fees & Costs
4.0

Responsiveness
4.6

Customer Service
4.5

100% of customers would recommend this lender. (9 out of 9)

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1 - 9 of 9 of Homequest Mortgage Network LLC Reviews
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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: NKyRefi
Union, KY

Reviewed On: June 21, 2010

Loan Request: April 26, 2010

NkyRefi

Overall, my refinance went very well. My Homequest contact throughout the process was the owner of the company. He was available 24-7, and if answers were not immediately available, he was able to get them w/in 24-hours. (I had a lot of questions relating to the workings of ARMs, etc.) The mortgage rate that I was able to get, combined w/ the reasonable closing costs, put this lender ahead of the other lenders provided to me by Lending Tree. I highly recommend this lender.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: GUYandTAMI
Louisville, KY

Reviewed On: December 27, 2009

Loan Request: October 18, 2009

Very Satisfied

Kris and Homequest did a fantastic job helping us in the refinance of our home. Kris went above and beyond what he normally would have to do in a refinance because of the nature of our original loan. He assured us it would not be a problem and he was very good in keeping us up to date on the progress. He was very knowledgeable and great to work with. Overall, a very good experience. Thanks Kris and Homequest!

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: KAH11
Bloomington, Indiana

Reviewed On: November 9, 2009

Loan Request: October 9, 2009

FANTASIC

Bob and Homequest was absolutely fantastic in every way possible. I could not be more pleased. He said at the very beginning of the process that he would exceed my expectations and he was right. He was very detailed oriented and he gave us the best rate by far with the best closing costs and excellent customer service...plus he is a great guy. Go with Bob and Homequest and you dont need to look elsewhere.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Bloom
KY

Reviewed On: November 6, 2009

Loan Request: September 2, 2009

Loan Closed On: November 4, 2009

EXcellent Service

Great service all around, would recommend everyone. Very friendly and helpful, respectful of other lenders. Able to explain all charges, and looked for ways to reduce costs.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Superb
Northern Indiana

Reviewed On: October 8, 2009

Loan Request: September 1, 2009

Superb Help

I am very satisfied with the help I received in refinancing my home. Peter was very professional and did an exceptional job at keeping me informed every step of the way! I cant put into words how hard he worked for me! He really made the process of the refinancing of my home easy. Peter = SUPERB! Thanks again!

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: ee1133
Lexington, KY

Reviewed On: October 2, 2009

Loan Request: July 6, 2009

My Experience

My expereince with refinanancing was quite good. Home Quest Mortgage rep. Peter B. did an excellent job.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: JsalCat
Elkhart, IN

Reviewed On: September 30, 2009

Loan Request: August 23, 2009

Boss

Excellent service...fast, fast, fast

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: grody
West Palm Beach, FL

Reviewed On: August 4, 2009

Loan Request: June 21, 2009

Vice President

Excellent Job

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Overall Rating
1 out of 5

Rate
1

Fees & Costs
1

Responsiveness
1

Customer Service
1

By: HILL
Leitchfield, KY

Reviewed On: July 24, 2009

Loan Request: June 11, 2009

Very poor employee!!!!

I only dealt with one employee of this company and because of that one employee I would never do business with this company. I would not normally be that way but that is how badly I was treated. He give false information and in the middle of things changed information suddenly. At the point I was starting to have second thoughts and expressed my concerns I went from being his most favorite client to dirt! Dirt is the way I felt like with comments/names he used in e-mails to me which I have kept if needed. I really feel this employee is a disgrace to your company. Hopefully he is the only employee you have like him or I do not see how your company survives.

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Ratings-only reviews for Homequest Mortgage Network LLC

Overall Rating
4.4 of 5

Rate
4.5

Fees & Costs
3.9

Responsiveness
4.6

Customer Service
4.5

Based on 69 ratings-only reviews

These ratings are based on customers' evaluations of this lender since joining our Lender Network. These ratings do not include any customer comments. These reviews have been factored into the lender's overall rating.


Who is Homequest Mortgage Network LLC?

Our mission at HomeQuest Mortgage Network is to create "Clients for Life" by making your home finance experience fast and easy.HomeQuest Mortgage Network is an online mortgage brokerage firm specializing in all forms of residential mortgage lending. We combine state of the art technology with old fashioned service to make sure that our clients rec...

Our mission at HomeQuest Mortgage Network is to create "Clients for Life" by making your home finance experience fast and easy.

HomeQuest Mortgage Network is an online mortgage brokerage firm specializing in all forms of residential mortgage lending. We combine state of the art technology with old fashioned service to make sure that our clients receive the best service in the industry. As a company we are committed to serve three diverse client groups: the consumer, our business partners, and our employment staff.

We at HomeQuest Mortgage Network believe that home financing is more than an interest rate and closing figure. We offer competitive interest rates and low closing costs but, more importantly, world class service and unsurpassed industry knowledge. We hire and train only the most qualified mortgage professionals that are dedicated to our mission and put your best interest above their own.

We invite you to apply today. Give us the opportunity to make you a "Client for Life".

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