Rate Genius Ratings & Reviews

4.4 of 5 Stars | 181 Reviews
Rate
4.3

Fees & Costs
4.4

Responsiveness
4.4

Customer Service
4.5

98% of customers would recommend this lender. (54 out of 55)

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1 - 10 of 54 of Rate Genius Reviews
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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: SJHDUHWEIWKOEJ
Mason, MI

Reviewed On: January 22, 2012

Loan Request: November 24, 2011

Loan Closed On: January 6, 2012

Worked for us

It was great if you can pay attention to details and be prompt. Easier than going to the bank, but more complicated. If you are not an organized person, go to a lender in person as final paperwork could get hard to do.

(1) (0)
Was this review helpful? No Yes

Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: RobLI
Long Island, NY

Reviewed On: December 7, 2011

Loan Request: October 27, 2011

Loan Closed On: December 6, 2011

Significant Savings, Couldn't be easier

My interest rate was nearly cut in half - from 7+% to around 4%. The paperwork was very easy to deal with (They sent a pdf with the forms mostly filled out just to sign, notarize, and deliver). They connected me with a local credit union for the loan. Only negative is the local credit union never sent me my first payment slip, i had to call them and they printed and mailed me one days before it was due. It's now the second month and i automatically received the payment slip early. I don't blame rate genius for that though.

(4) (0)
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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Cas1
Indiana

Reviewed On: October 6, 2011

Loan Request: October 3, 2011

Awesome and Super Easy

The loan was approved within days of applying, and they came back over 2% lower than anyone else.

(1) (0)
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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Andre
West Chester, PA

Reviewed On: October 5, 2011

Loan Request: September 15, 2011

Loan Closed On: October 4, 2011

Excellent car refinance experience

This was great! I wanted to refi my car, and rate genius not only gave me by far the best quote, they were also super responsive, followed-up promptly and were available when I called. Great! I dealt with Kristin Robson and she was very nice, knowledgeable and a great communicator. I would do business with them again anytime and highly recommend them!

(3) (0)
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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Happyhappy
San Jose, CA

Reviewed On: October 4, 2011

Loan Request: October 1, 2011

James Rocks

I have never felt so comforted by a loan officer. James really took the time to explain the loan and was super helpful! He also reviewed other options and other offers we got from lending tree and gave me advice on the questions to ask them. I am so happy I waited for their phone call.

(1) (0)
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Overall Rating
4 out of 5

Rate
4

Fees & Costs
4

Responsiveness
4

Customer Service
4

By: Edwin
Pickerington, Ohio

Reviewed On: July 8, 2011

Loan Request: April 23, 2011

Loan Closed On: July 6, 2011

Awesome Service

I had a very good experience with Rate Genius on my new Auto loan and worked with a nice young lady named Michele R. She did a wonderful job throughout the entire loan process and highly recommend her. She was very knowledgeable, personanable and professional in her job and it showed that she cared. I Would like to thank Michele and Rate Genius for all their hard work on my loan would use them again!! Edwin

(3) (0)
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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: SidstheGenius
Sierra Blanca, TX

Reviewed On: June 27, 2011

Loan Request: June 24, 2011

LoInterest

This company was a lil long on the side of getting back with me about my approval but, once they did, I was glad they contacted me by phone which gave me that personalized one-on-one experience I like. They offered me exactly what I was looking for which was a lower interest on a vehicle refinance that most people would say already had a low interest rate. I would definitely recommend lending through them!

(2) (0)
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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: JDMX2
Omaha, NE

Reviewed On: June 18, 2011

Loan Request: May 12, 2011

Loan Closed On: June 6, 2011

Great Service

I am completely satisfied and impressed with your services. Thank you!!

(2) (0)
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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Jumping4Joy
New Jersey

Reviewed On: June 7, 2011

Loan Request: May 17, 2011

Loan Closed On: June 6, 2011

Unbelievably Easy!

I have never tried any kind of online financing until now, and thought I could do better by doing a re-fi on my auto loan. Starting from Lending Tree, I was matched to Rate Genius immediately. Rate Genius then found a lender for me and cut my rate by more than 50%, saving me thousands over the course of the loan. What really blew my mind was how easy-- and fast-- it was to work with Rate Genius. Louie and Holly kept in close touch with me by phone and email. From start to finish, I was approved and closed in about 10 days! I really couldn't believe how easy and quick everything happened. I am a fan for life, and tell everyone about Rate Genius and Lending Tree whenever financing enters a conversation. Thanks to Rate Genius, things are a little easier in these tough economic times. Thanks, Rate Genius!!

(3) (0)
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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Orlando
Howell, NJ

Reviewed On: June 7, 2011

Loan Request: May 17, 2011

Loan Closed On: June 6, 2011

RateGenius way to go !

Very excellent...give them a chance to get back to you-don't rush because RateGenius rates will be lower than Capital One.

(3) (0)
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Who is Rate Genius?

Our mission is to revolutionize auto financing. By hosting a virtual marketplace, we bring together qualified borrowers and competitive lenders to create the best possible financing opportunity.Did you know that a car dealer often makes more money on financing a vehicle than on the sale itself? We believe that you should not pay one dime more than...

Our mission is to revolutionize auto financing. By hosting a virtual marketplace, we bring together qualified borrowers and competitive lenders to create the best possible financing opportunity.

Did you know that a car dealer often makes more money on financing a vehicle than on the sale itself? We believe that you should not pay one dime more than necessary on your car loan! In fact, we have saved consumers thousands of dollars by refinancing their loans. And since there is no fee to you, it's like free money.

With rateGenius, it's easy to finance your loan and get the lowest possible interest rate. It's quick, secure and totally free.

rateGenius is a broker not a lender. When a consumer applies to refinance a car loan, rateGenius collects the customer's financial information and submits the application to a member of its Lender Network, comprised of FDIC-insured banks, thrifts and licensed lenders. If a lender agrees to make the loan, rateGenius works with the consumer to complete the loan documents and finalized the loan. rateGenius is paid a fee by the lender for each loan that is closed. There is no charge to the consumer for rateGenius' services. rateGenius is a Texas corporation located in Austin, Texas, licensed with the Texas Office of Consumer Credit Commissioner. In addition, rateGenius is licensed, if applicable, in all states in which it does business.

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