Rate Genius Ratings & Reviews

4.4 of 5 Stars | 181 Reviews
Rate
4.3

Fees & Costs
4.4

Responsiveness
4.4

Customer Service
4.5

98% of customers would recommend this lender. (54 out of 55)

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51 - 55 of 55 of Rate Genius Reviews
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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Solidkjames
North Carolina

Reviewed On: September 4, 2009

Loan Request: August 3, 2009

Loan Closed On: September 3, 2009

Great everything!

Made the refinance process easy and got me a rate and loan term that was above and beyond. The customer service representative I had made me feel as though I was a top priority and for that I would HIGHLY recommend anyone to use rateGenius as a lender. 5 stars for me.

(0) (0)
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Overall Rating
4 out of 5

Rate
4

Fees & Costs
4

Responsiveness
4

Customer Service
4

By: whiskeysmama
Houston TX

Reviewed On: August 6, 2009

Loan Request: July 17, 2009

Good rate, not so great response time

Received a great rate, and loan app went through quickly, however, I never received any responses to my voice mails or emails when requesting information on when the payment was going to be made on my original loan. Payment was eventually made (before the payment was 30 days late), but I still never received anything from them confirming it.

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Overall Rating
4 out of 5

Rate
4

Fees & Costs
4

Responsiveness
4

Customer Service
4

By: RonS
Houston, TX

Reviewed On: July 29, 2009

Loan Request: June 26, 2009

Rate Genius

Very professional and quick to respond. They had a lender withen a day and had the whole deal done in a week. Thanks for the great rate!!!!!

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Lapitman
Crosby, Texas

Reviewed On: July 24, 2009

Loan Request: July 3, 2009

Auto Refinance

Everything went very smooth. Within 3 weeks the new loan was in effect..

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: drea1014
Austin, Tx

Reviewed On: July 19, 2009

Loan Request: July 13, 2009

Excellent Service

Chris contacted me as soon as he had a new quote for me. He explained everything in depth and sent me all of my options through email so I could sit down and really look at them. He answered all of my questions and was very helpful in this process!

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Ratings-only reviews for Rate Genius

Overall Rating
4.5 of 5

Rate
4.3

Fees & Costs
4.5

Responsiveness
4.5

Customer Service
4.5

Based on 126 ratings-only reviews

These ratings are based on customers' evaluations of this lender since joining our Lender Network. These ratings do not include any customer comments. These reviews have been factored into the lender's overall rating.


Who is Rate Genius?

Our mission is to revolutionize auto financing. By hosting a virtual marketplace, we bring together qualified borrowers and competitive lenders to create the best possible financing opportunity.Did you know that a car dealer often makes more money on financing a vehicle than on the sale itself? We believe that you should not pay one dime more than...

Our mission is to revolutionize auto financing. By hosting a virtual marketplace, we bring together qualified borrowers and competitive lenders to create the best possible financing opportunity.

Did you know that a car dealer often makes more money on financing a vehicle than on the sale itself? We believe that you should not pay one dime more than necessary on your car loan! In fact, we have saved consumers thousands of dollars by refinancing their loans. And since there is no fee to you, it's like free money.

With rateGenius, it's easy to finance your loan and get the lowest possible interest rate. It's quick, secure and totally free.

rateGenius is a broker not a lender. When a consumer applies to refinance a car loan, rateGenius collects the customer's financial information and submits the application to a member of its Lender Network, comprised of FDIC-insured banks, thrifts and licensed lenders. If a lender agrees to make the loan, rateGenius works with the consumer to complete the loan documents and finalized the loan. rateGenius is paid a fee by the lender for each loan that is closed. There is no charge to the consumer for rateGenius' services. rateGenius is a Texas corporation located in Austin, Texas, licensed with the Texas Office of Consumer Credit Commissioner. In addition, rateGenius is licensed, if applicable, in all states in which it does business.

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