3.8 of 5 Stars | 407 Reviews
Rate
3.9

Fees & Costs
3.4

Responsiveness
4.0

Customer Service
4.0


Customer Reviews Write A Review

Overall Rating
4 out of 5

Rate
4

Fees & Costs
3

Responsiveness
4

Customer Service
4

By: bss96b
Denver, CO

Reviewed On: October 14, 2009

Loan Request: August 20, 2009

Loan Closed On: October 6, 2009

Good Service

I would say my overall experience was good. As far as service, my loan officer was very responsive and able to answer many questions. There was a little pushiness throughout the beginning of the process, but not something that would turn me off from using RFC.


Overall Rating
4 out of 5

Rate
4

Fees & Costs
5

Responsiveness
1

Customer Service
3

By: Pepe
Columbia, SC

Reviewed On: October 7, 2009

Loan Request: September 2, 2009

Late response

I received response from this company but after I request further information it took them too long to response to the point that I selected a different lender by that time


Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Breadman
Colorado

Reviewed On: September 12, 2009

Loan Request: June 18, 2009

Loan Closed On: September 1, 2009

Great Company

I worked with Tonya. She was outstanding! She kept me informed every step of the way. Totally Professional. I would recommend this company to anyone.


Ratings-only reviews for Residential Finance Corporation

Overall Rating
3.8 of 5

Rate
3.9

Fees & Costs
3.4

Responsiveness
4.0

Customer Service
4.0

Based on 404 ratings-only reviews

These ratings are based on customers' evaluations of this lender since joining our Lender Network. These ratings do not include any customer comments. These reviews have been factored into the lender's overall rating.


Residential Finance Corporation

Who is Residential Finance Corp.?

We’re an award-winning mortgage lender with more than a decade of experience helping people like you find the right mortgage loan—with the best rate, terms and options—to fit their needs.

Our goal is to make your mortgage loan process simple and easy. Our loan officers take the time to get to know you and your unique situation, so they really understand your needs; then they work closely with you every step of the way.

Whether you’re a young family just starting out, sending a new student off to college, looking forward to retirement, or one of the many who are facing sudden new challenges from today’s economy, we can help you find the mortgage with the best financial options to fit your special needs.

Here's how we can help you today:

Lower Your Monthly Payment – With today's great rates there are many ways we can help you cut your mortgage payment

Create a Cushion of Security by Getting Cash – Pay off bills or simply put cash aside for a rainy day

Shorten Your Loan Term – Pay your mortgage off sooner and save thousands of dollars

Quick and Easy Loan Process – From start to finish, we'll make the process fast and easy for you

Fast & Convenient Closing – You can expect to close 2 weeks faster than most other lenders – you can even close in your own home

Security of a Fixed Rate & Payment - Get the security of a government insured FHA fixed-rate mortgage

You’ll get great benefits when you finance your mortgage with us:

A Great Team on Your Side – Our mortgage experts get rewarded for customer service excellence and they maintain the highest level of professionalism and integrity in service to our customers. These dedicated and enthusiastic professionals receive ongoing training for the highest standards and practices in the industry—and they work hard and love what they do. Our team was LendingTree’s 2008 winner of the coveted “Spirit of LendingTree Award”. In 2009, we received the prestigious American Business Award for “Sales Department of the Year” and Tampa Bay Business Journal named our Tampa origination center as one of the city’s “Best Places to Work”.

Safe and Secure Choice – We’re “Full Eagle” certified by the U.S. Department of Housing and Urban Development (HUD). This means we can offer you the security and great rates of government-insured FHA and VA home mortgage loans

We’re Where You Need Us – We have the ability to close loans in 27 states with regional offices in Ohio, Florida, New Jersey, South Carolina, Arizona, Pennsylvania, and Nevada

The Option that’s Right for You – Our experts will customize a mortgage loan to help you meet your goals. We offer diverse loan options, including: FHA, VA, conforming, jumbo, and reverse mortgages for both purchase and refinance

What our borrowers say:

Our borrowers tell us that our financial transactions are as warm as a handshake. We know that doing business over a distance gives you more options and more choices, but it also means that we must work harder to serve you. We know that it is personal trust that gets a deal done right—and we do everything we can to earn yours.

Here’s what our borrowers have to say about us:

“I was able to get a low rate, a lower payment, cash out, increased tax deductions, and defer 2 months of payments. My loan consultant even gave me a payment accelerator program that will pay off my house 8 years quicker. This loan saved my marriage!” Barry S.

“Thank you so much for everything that you’ve done to get me refinanced and my credit cards paid off. I have tried for three years and no one could help. …You have made a single mom of 2 very happy. I can finally slow down on working and spend more time at home.” Donna F.

“RFC made the process of refinancing as easy and painless as possible. From the start to my closing, the representatives were very informative and always answered my calls and emails to answer the easiest to the most complex questions. I highly recommend this company to family and friends!!!” Ed T

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