4.4 of 5 Stars | 1,972 Reviews
Rate
4.6

Fees & Costs
4.3

Responsiveness
4.4

Customer Service
4.5


Customer Reviews Write A Review | Read All 4 Reviews

Overall Rating
4 out of 5

Rate
3

Fees & Costs
3

Responsiveness
3

Customer Service
4

By: LC2009
Houston, TX

Reviewed On: November 16, 2009

Loan Request: July 14, 2009

Loan Closed On: November 3, 2009

Good Loan Officer

Worth trying.


Overall Rating
5 out of 5

Rate
5

Fees & Costs
4

Responsiveness
5

Customer Service
5

By: Ken2009
Houston

Reviewed On: November 5, 2009

Loan Request: July 22, 2009

Loan Closed On: November 3, 2009

Great rate and closed on time.

I had a very good experience with RMC. The offered me a great rate (4.75%) on a 30 yr fixed loan with no origination fees. My lender kept timely communications with me (daily) throughout the process which allowed me to close on time (within 3 weeks) of my offer being accepted.


Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: angreenfield
FL

Reviewed On: November 4, 2009

Loan Request: September 24, 2009

Loan Closed On: November 3, 2009

Loan Officer Review

This is the second home that I have purchased and I must say that it was a smooth process. What made it so smooth was the care that was shown by my loan officer. She was readily available when I had questions or problems and her responsiveness throughout the process was superb. From beginning to end the loan process, which is normally a nightmare, was a pleasant one. I would highly recommend RMC Vanguard as a mortgage company.


Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Luke
Chicago, IL

Reviewed On: October 21, 2009

Loan Request: July 30, 2009

the easiest transaction ever

I felt comfortable with the RMC representative from the very first telephone conversation. Indeed, in the course of the whole loan process every phone conversation was promptly followed up by supporting documents . The nices compliment I ever heard during a real estate transaction was when the Tittle Company lady told us that this was the easiest to work with finance Company she had ever dealt with in her 15 year career !


Ratings-only reviews for RMC Vanguard

Overall Rating
4.4 of 5

Rate
4.6

Fees & Costs
4.3

Responsiveness
4.4

Customer Service
4.5

Based on 1,968 ratings-only reviews

These ratings are based on customers' evaluations of this lender since joining our Lender Network. These ratings do not include any customer comments. These reviews have been factored into the lender's overall rating.


RMC Vanguard

Customer Service is more than just a marketing phrase at RMC Vanguard. We consistently deliver the highest level of service to our clients. Here's proof. LendingTree.com has awarded RMC Vanguard the following:

  • Top Close Rate Purchase Lender, 2002, 2003, 2004 and 2005.
  • Customer Service Excellence, 2003.
  • Top Closed Units Purchase Prime Lender, 2006.
  • Outstanding Long Form Partner Purchase, 2007 and 2008.

RMC Vanguard has also received the Better Business Bureau's Award for Excellence in 2005 and 2006 and its Pinnacle Award in 2008.

Our proven high level of service and "first place" competitiveness results in satisfied clients across the country.

We look forward to serving you!

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