VIP Mortgage, Inc. Ratings & Reviews

4.8 of 5 Stars | 22 Reviews
Rate
4.7

Fees & Costs
4.6

Responsiveness
4.8

Customer Service
4.8

100% of customers would recommend this lender. (22 out of 22)

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1 - 10 of 22 of VIP Mortgage, Inc. Reviews
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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: IraqPurchaser
Pataskala, Ohio

Reviewed On: July 31, 2011

Loan Request: September 14, 2010

Pataskala Purchaser

Wow, it has taken a long time for me to get this review up here. However, I am completely happy with the service provided. I purchased a house from my desk in Iraq and it was simple and easy! Michael Koerbel was great to work with as was Jill Reiring. hey are a good team and will provide quality service to you and make sure you understand everything that is going on. It was a bit frustrating at times but all in all, very simple transaction and the frustrating times were not caused by VIP!

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: LykinVIP
Cleveland,Ohio

Reviewed On: April 4, 2011

Loan Request: February 5, 2011

WOO HOO!!!

Kudos to Chris Lykins, Everything went really well!!! My goodness,I never had to leave my home. Almost too easy of a process.My old mortgage gets paid off tomorrow&I have a shorter term & 3 (READ IT------ THREE)percentage points of interest less!!!!! WOO HOO!! Thanks Chris & VIP MORTGAGE Butch M.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: DougF
Columbus, Ohio

Reviewed On: December 12, 2010

Loan Request: April 5, 2010

No worries and no hassle

Michael Koerbel with VIP Mortgage made the loan process easy, fast and worry free. From our initial conversation thru the closing it was worry free. I got my rate locked in quickly. All of our correspondance was done thru email or phone. I never had to leave my home during the process including the closing. I will certainly return to VIP for future business.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: JJL29
Cincinnati, OH

Reviewed On: December 9, 2010

Loan Request: November 8, 2010

Very Pleasant Experience

Michael of VIP Mortgage was a joy to work with, he was quick to respond w/o being too pushy. The entire process from first contact to closing took just under a month. He responded to emails very quickly and came to my house to get all paperwork signed. I would use him again.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: scottmojo
Cleveland, OH

Reviewed On: December 9, 2010

Loan Request: August 18, 2010

highly recommend VIP

Michael Koerbel and VIP Mortgage handled our refinance very efficiently and provided great feedback and responsiveness. I would (and did) recommend to a friend.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: frankthedog
SE Ohio

Reviewed On: December 8, 2010

Loan Request: June 18, 2010

A Great Experience!

You couldn't ask for an easier refinancing. Michael was exceedingly prompt, thorough and a joy to deal with. Everything was handled through email. They even sent a rep to our home to finalize the paperwork. Michael and VIP Mortgage are highly recommended!

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Overall Rating
4 out of 5

Rate
4

Fees & Costs
4

Responsiveness
4

Customer Service
4

By: NorthernOhioguy
Cleveland, Ohio

Reviewed On: December 8, 2010

Loan Request: June 1, 2010

Thanks, Michael

I used Michael Koerbel at VIP mortgage to refinance. He was very responsive, thorough, and offered tips for a smoother process. Very easy, thanks, Michael!

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: Buckeye
Ohio

Reviewed On: December 8, 2010

Loan Request: September 23, 2010

Excellent Service

Great communication. Quick follow up, precise information provided at every step. I was able to get a refi done in about 2 weeks thanks to the efforts of Michael Koerbel at VIP. My schedule isn't the easiest to work around but, thanks to his patience, we made it work. They even came to me... at work... to get closing paperwork completed to meet deadlines to help processing. Can't say there's another lender out there who would do anything like that. So, THANK YOU to everyone at VIP for making the process an easy one and one that is now saving me about $1100 per year for the same mortgage I was in before at a great rate!

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: camfromcolumbus
Columbus, OH

Reviewed On: December 8, 2010

Loan Request: November 2, 2010

Great Service

Michael Koerbel from VIP was great to work with during our refinancing. He was always there to answer questions or let us know the next step in the process. Michael really made everything easy, I am very please with the results.

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Overall Rating
5 out of 5

Rate
5

Fees & Costs
5

Responsiveness
5

Customer Service
5

By: boxesboxeseverywhere
Hamilton, OH

Reviewed On: December 6, 2010

Loan Request: September 30, 2010

boxesboxeseverywhere

Ed Sawyer was great to work with. He answered all of my questions and made sure I stayed on track to get everything done in a timely manner. When I didn't think the appraisal would come back at the price we needed to get the refinance done, he offered support and encouragement. In the end, everything worked out and I'm happy with the results.

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Who is VIP Mortgage, Inc.?

“Striving to put the IMPORTANCE back on the customer.”       VIP Mortgage puts the emphasis on you, the customer. With countless mortgage companies to choose from, it’s important to go with the company that will offer you the customer service you deserve. Most companies will “Approve” you for one program, without explaining why ...

“Striving to put the IMPORTANCE back on the customer.”

 

 

 

VIP Mortgage puts the emphasis on you, the customer. With countless mortgage companies to choose from, it’s important to go with the company that will offer you the customer service you deserve. Most companies will “Approve” you for one program, without explaining why it is the best option for you. Our educated Mortgage Consultants will offer you options and their professional recommendations to guide you through this process. For those of you who are well seasoned in the finance field and would simply like to dictate what you want, we are here to accomplish exactly what you want.

 

· First Time Home Buyers-We offer multiple programs that require NO MONEY DOWN. We also put in the extra effort to research and utilize government programs to acquire any GRANTS you might be eligible for.

 

· Investors- Unlike most companies who have Loan Officers that do Owner Occupied properties and the occasional Investment property, we have a team of Mortgage Consultants dedicated to working with investors only. You will not find a more diverse portfolio of programs or depth of knowledge with any other company.

 

· Average Customer- We say average customer, but there is nothing average about you. Whether you are looking to Refinance your current mortgage, take out a Line of Credit, or Purchase a new home, we will be there to help. If you are not familiar with the process we will walk you through it every step of the way. We offer options and recommendations, not loans you don’t want or need.

 

From “First Time Home Buyers” to “Seasoned Investors”, we are here to put the importance back on you and make you our customer for life. 

 

 

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