About the Lender
Charter One Bank

Charter One Bank

RBS Citizens N.A, doing business as Charter One is a National Full-Service Consumer Bank targeting individuals and small to midsize businesses. Charter One offers savings, checking, online banking, and money market accounts. Lending is focused on family residential mortgages including Home Equity Loans and Lines of Credit, commercial real estate, business and consumer loans. Charter One ranks among the largest retail mortgage lenders nation-wide.

RBS Citizens N.A, is a subsidiary of Citizens Financial Group, Inc., a $131 billion commercial bank holding company headquartered in Providence, R.I. Citizens has more than 1,580 offices and approximately 2,800 ATMs in 13 states.

Consumer RatingThe following scores are generated after a LendingTree customer closes their loan. They rank their lenders in a variety of customer satisfaction categories. Five stars is the highest possible rating.
 
Lifetime Score
Last 30 Days
Last 90 Days
Overall Experience
Rate
Fees & closing Costs
Responsiveness
Customer Service
Note: Except for the Consumer Ratings, the information is supplied by the Lender and LendingTree does not warrant the accuracy of such information.

The LendingTree Certified Loan Officer Program

The LendingTree Loan Offers Certification Program is designed to recognize outstanding loan officers on the LendingTree Network. Loan Officers who are recognized by the Verification Program are top performers, are committed to providing outstanding customer service, and participate in LendingTree training programs.

Gold Leaf CertificationGold Leaf Certification
The Gold Leaf designation is the cornerstone of the certification program, and is awarded to loan officers who perform at levels higher than the LendingTree Network average.

Certified Loan Officers for Charter One Bank

Loan Officer:
Gold Leaf Recipient since:

PresidentPresident's Club Certification
The President's Club designation is reserved for select high-performing loan officers who demonstrate their extraordinary commitment to providing LendingTree customers with the highest level of service.

President's Club Loan Officers for Charter One Bank

Loan Officer:
President's Club Recipient since:
Adam Metz
October 01, 2007
Alicia Noblit
October 01, 2007
Amy Sias
July 22, 2008
Andre Thompson
July 22, 2008
Angela Howlett
July 22, 2008
Angela Marguerat
October 01, 2007
Bryan Kohls
October 01, 2007
Dave Espelage
October 01, 2007
Dave Mainella
August 20, 2008
David Wallenfelsz
October 01, 2007
John Moore
July 22, 2008
John Seidenschmidt
July 22, 2008
Jon Humbert
October 01, 2007
Kimberly Monroe
July 22, 2008
Leonard Tost
July 22, 2008
Lori Pieples
October 01, 2007
Melissa Rubidge
July 22, 2008
Mexico Hayden
July 22, 2008
Michelle Ziegler
October 01, 2007
Mike Moore
July 22, 2008
Mike Reckman
October 01, 2007
Mike Seminari
October 01, 2007
Monica Fritsch
October 01, 2007
Randy Keller
July 22, 2008
Rebecca Sisson
July 22, 2008
Ryan Grafmiller
October 01, 2007
Sonya Robinson
July 22, 2008
Stephen Reeves
October 01, 2007
Steve Waite
October 01, 2007
Steven Flower
October 01, 2007
Teresa Ruark
October 01, 2007
Timothy Donovan
October 01, 2007
Toni Smith
October 01, 2007
Tracy Corliss
October 01, 2007
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4 Based on total asset size of bank holding company as of 9/30/2007 as reported on the National Information Center web site for the Federal Reserve System.

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