Lender Ratings & Reviews

Honest Feedback from customers like you

  • (4.9 of 5) 426 Reviews
    from Loveland, CO - November, 2018

    "The process was fast. I had great options for loan terms. Easy to fill out forms. "

  • (4.8 of 5) 353 Reviews
    from Dallas, TX - November, 2018

    "Was looking for a lower payment and lower rate. Zac reaches out To me we exchanged some info and BOOM!! He got my payment lower and rate lower, than anybody I talked to. thanks for making this experience fast and easy, amazing customer service!!"

  • (4.5 of 5) 149 Reviews
    from Everett, WA - November, 2018

    "Connor helped me alot and was always quick with the information. No matter how many questions I asked or how much I contacted him he was very patience and very willing to help. He also help me by saving money and really look into my auto loan and tried to help me save as much as I can. Thank you connors. I had a wonderful experience and I was able to save money. Thank you for dealing with me! Brittne"... Read More

  • NMLS ID: 1003417
    (4.4 of 5) 585 Reviews
    from Miami, FL - November, 2018

    "Great and fast but costumer service need to improve are a little bit arrogantly and they don’t have patience with costumer they need to improve that. "

  • (4.7 of 5) 219 Reviews
    from Greenville, SC - November, 2018

    "Carvana has been fantastic! I recently purchased a 2015 Jeep Cherokee at a very good price. There was a delay with the delivery of 2 days but was not really an issue. The couple issues I had with the vehicle they have taken care of and I am very happy with my purchase and will use them again. Their customer service reps I have contacted were knowledgeable and empo wered to ensure the customer is happy and satisfied! I will never use a car dealership AGAIN"... Read More

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  • (4.3 of 5) 345 Reviews
    from Lutz, FL - November, 2018

    "Minh was who assisted me with the process of refinancing my car. He is a great agent/employee and made the process so easy and understandable. He also always replied to me so quickly and made sure I always had full knowledge of everything regarding my new loan. I really appreciated his help and would recommend Lending Tree and Minh to anyone! "

  • (4.9 of 5) 70 Reviews
    from Oakland Gardens, NY - November, 2018

    "I applied for car lease buyout. The entire process took less than two weeks. I worked with Lori Cote and she was wonderful throughout the application process for my auto loan. If you can ask for an agent I would highly recommend working with Lori. It was all handled via email but Lori was easily available by phone as well. She continued to remain in contact through out the application process so I knew where things stood along the way. I honestly wasn't sure about submitting a loan application strictly through online via emails but everything was seamless. Prior to applying through Lending Tree and GoRefiMe.com I did check check auto loan rates with my bank as well as other financial institutions but Lori was able to provide the best lowest rate by far. "... Read More

  • (4.1 of 5) 270 Reviews
    from Joshua, TX - November, 2018

    "I have been in the lending industry for 24-years. I was looking for an auto loan. I spent 10-15 minutes applying on my mobile device. I waited a day while I spoke to a credit union. When I clicked on complete app, I was expecting to navigate a longer more involved online process. I was very surprised to go through 3-4 navigation screens; accepting a loan agreemen t, putting in my banking info for funding and ACH payments, and an identity verification screen. It took"... Read More

  • NMLS ID: 453156
    (4.4 of 5) 4047 Reviews
    from Los Angeles, CA - November, 2018

    "Had to pick from a list of dealers Capital One do business with, in order to find a vehicle. Found a vehicle that I liked on their Capital One Navigator website with an asking price between 16,000-18,000, with an estimated payment & discounts. Once I arrived at the dealership, I was told thatt the pricing that Capital One offered on it’s website Auto Navigator was mis leading and was not the actual cost of the vehicle, therefore I didn’t purchase the vehicle for the price advertised on the Capital One Auto Navigator website. Bought for about 3,000 more. Dissatisfied with the misleading information obtained on the Capital One website. Would have preferred Capital One just issuing me a check to find my own vehicle, instead of limiting me to a select dealers"... Read More

  • (4 of 5) 4 Reviews
    from Lorton, VA - November, 2018

    "My experience with Consumers Credit Union was EXCELLENT from start to finish! For starters, my application was reviewed and approved the same day, no waiting time and quick delivery of funds. The next day, I was shopping for a vehicle w/ the assurance that funds were available for purchase. I couldn’t ask for a better experience. As a result, I have switched all my ba nking needs to Consumers Credit Union because this banking is different and is for REAL people. Thank you!"... Read More

  • NMLS ID: 4239
    (3.7 of 5) 1408 Reviews
    from El Dorado, KS - October, 2018

    "Very fast and easy. Easy to navigate and self explanatory."

  • (5 of 5) 2 Reviews
    from Fresno, CA - April, 2018

    "Understanding will work with you"

  • (3.1 of 5) 35 Reviews
    from Houston, TX - December, 2017

    "After countless emails, phone calls, conversations, etc. with no less than five different company representatives, the refinancing offer for which I was "pre-approved" never materialized. I provided excessive personal information, more than I was required when purchasing a beach house less than a year ago. Extremely poor communication. Some correspondence references A lly, some Clearlane, some another company name. After being sold on a vehicle extended warranty, which was to be added to the payoff amount of my loan (naturally), the interest rate was moved several times as well throughout the process. You are told one thing, then another person takes over, no one returns phone calls or emails. Then, after practically selling my firstborn, I received a letter in the mail with some BS excuse not to fund the loan! This is a scam! Beware! There are many legitimate financing options out there and this is not one of them. A complete and frustrating waste of time. I plan to contact the applicable state regulatory agency as well to file a formal complaint about this shady company and their deceptive trade practices."... Read More

  • (4.6 of 5) 29 Reviews
    from Rockville, VA - November, 2018

    "Contacted "Boatloan.com" by phone, the person that answered was quite short & curt, seemed to either not know, or not want to answer my questions. The questions were regard to shortening the loan term & if there would be a rate reduction, for shorter terms. He takes my phone number, & told me another fellow, forget his name, would contact me shortly.....well it has been 3 days, and no contact. We have outstanding credit, & for them, this would have been an easy loan ! Customer service must NOT be on the top of their list! It is sad, that, as a potential customer, that took the time to go through an application process, with excellent credit, that wanted to repay the potential loan in a shorter amount of time, is not worthy of a return phone call! I CANNOT RECOMMEND Boatloan.com as a financing source for your loan needs"... Read More

  • from Loganville, GA - May, 2018

    "I had a very seamless experience. I would recommend New Roads Auto Loans for people who are trying to re-establish there credit. Lisa Argon and Iris Amaya-Lopez provided A++ service."