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Lender Ratings & Reviews

Honest Feedback from customers like you

  • NMLS ID: 82156
    (4.6 of 5) 436 Reviews
    from Houston, TX - March, 2017

    "Jon was able to get us qualified to refinance when Quicken Loans and others would not work with us. He helped us get our credit to a workable score and notified us when it had improved. He was able to get us a better rate and helped get the deal closed. We would definitely work with him again in the future."

  • NMLS ID: 2611
    (4.4 of 5) 712 Reviews
    from Honolulu, HI - March, 2017

    "Jason Scott with Guaranteed Rate, in Honolulu Hawaii, went above and beyond our expectations for getting us a great home loan, and even finishing it under 30 days. He made the loan process seamless, with the help of several dedicated professionals. Communication was outstanding, as all our questions were answered completely right away. His level of service is worth co mmending. We would use him again"... Read More

  • NMLS ID: 6274
    (4.4 of 5) 84 Reviews
    from Saratoga Springs, UT - March, 2017

    "When I decided to look for a home Grants team were the first to contact me. They were extremely helpful through the whole process. Their website was very useful in keeping me updated on the status of my loan. He and he's team are professional and friendly. I am glad I had them on my side."

  • NMLS ID: 530611
    (4.1 of 5) 653 Reviews
    from Clio, MI - February, 2017

    "Savy was the ultimate professional as she helped guide me through the loan process. I would highly recommend her to anyone who's looking to choose a loan officer. She has a smile in her voice and worked with me to make sure everything went well every step of the way. Don't hesitate to choose Banc Home Loans and Savy. You'll be happy with your choice!"

  • NMLS ID: 210764
    (4.1 of 5) 689 Reviews
    from Long Beach, CA - December, 2016

    "Our lender Mr. Jeff Welgan was a very poor reprisentive for this company. At first I was very impressed, always a phone call away. But in the last 2 weeks before escrow closed, He was no where to be found. ( which is when we needed him most. I guess his work is done when he thinks the moneys in the bag) His supervisor Hans had to take over to save the deal. Would nev er recommend Mr. Welgan or this company for a loan. They didn't even request the IRS forms till 2 days before escrow close, Which really complicated everything. Finally 3 weeks later had to send a notary to our hotel in NYC while we were on vacation to complete escrow. Not even a sorry or a congratulations from either Mr. Welgan or Mr.Hans. Very Unprofessiona"... Read More

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  • NMLS ID: 401867
    (4.2 of 5) 75 Reviews
    from White City, OR - February, 2017

    "We chose to go to Umpqua Bank for a home morgage on the recomendation of several aquantances. Boy were they wrong. From the start of our loan application to the present time, they have been completely inept. I had to call constantly (for five weeks) before they got around to working on our loan. Since then, we found out they they decided to pay the property taxes from our escrow account when they were just paid by the title company. So we get a letter from them telling us they will just charge us another $175 a month for the next year to get our escrow up to the proper amount. I looked into it, found the problem and talked to the county and was told the county would refund the money. A few weeks later, the so called "auditor" for Umpqua phoned and left a message for me (with a phone number and extention number that wouldn"t work) that they had discovered the problem and were going to fix it. Now I received a bill including the charges Umpqua was adding in the original mess. They are extremely careless with my money, and when they lost my money, they just assumed I should replace it with some NEW money. If it isn't cleared up soon, I will be filing complaints with the Consumer Financial Protection Bureau and The Oregon State Attorney General. I can not recommend them for any mortgage loans."... Read More

  • NMLS ID: 35953
    (3.6 of 5) 5 Reviews
    from Shingle Springs, CA - October, 2013

    "I had been trying to refi my home for several months working with 2-3 different lenders, however, they were not willing to do a compound account with my taxes and insurance, not providing competitive rates or trying to sell another type loan to me! Then PennyMac called and within 3 weeks the process was done, ever so efficiently and they kept me informed throughout th e process and explained every step! I would not hesitate to recommend PennyMac to any family member, friend or associate. They made my refi pleasant! Thanks again"... Read More

  • (4.9 of 5) 1579 Reviews
    from Phoenix, AZ, United States - March, 2017

    "Had no idea Discover even did personal loans, so excited that I got an offer in the mail. Got online and filled out the application and got instantly approved called the next day after uploading some documents and within 48 hours had my disbursements being sent out to pay off my other debt."

  • (4.6 of 5) 2458 Reviews
    from Yorkville, NY - March, 2017

    "Everything was very easy and explained well though the process"

  • NMLS ID: 13390
    (4.6 of 5) 2105 Reviews
    from Cortlandt Manor, NY - March, 2017

    "Quality experience through and through during my refinance."

  • NMLS ID: 66247
    (4.6 of 5) 727 Reviews
    from Bothell, WA - March, 2017

    "Matthew was wonderful to work with. We just refinanced our home to a 15 year. Our initial home loan with a different company was a complete mess. He screwed up in just about every way imaginable. When my husband wanted to look into refinancing I went along with him, but I wasn't looking forward to it at all. From my first conversation with Matthew to the last one, I w as impressed! Matthew was very quick, efficient and a clear communicator. He followed up/through with everything that he said that he would. We did the whole refi from initial inquiry to closing in 17 days! Matthew made this whole process literally stress free and a breeze. I can't say enough good things about him. ***I should note that Matthew said that most loans stay with Cardinal, but a few days after closing we got a letter stating that our loan had been sold to another company. It doesn't affect us in any way, but thought that I should note that"... Read More

  • NMLS ID: 277676
    (4.9 of 5) 140 Reviews
    from Orange Park, FL - March, 2017

    "Experienced and trained staff. Our loan officer did everything possible to meet our high standards. Their feedback and responsiveness is what surprised us. It was too quick, and probably sets a new standard in this industry. We very much like Lendova Home Loans now. "

  • NMLS ID: 203765
    from Saint Clair Shores, MI - March, 2017

    "Wonderful to work with. Very prompt replies."

  • NMLS ID: 604738
    (4.8 of 5) 697 Reviews
    from Staten Island, NY - March, 2017

    "I had a wonderful experience at Howard Bank. Both Kevin Carlson and Alexandra Forrester took so much care to help me through the process that it was practically painless. Any bumps in the road which happened to be unrelated to Howard Bank or their service. were handled with quick and kind attention. They advocated for me and reduced my anxiety at every step"

  • (4.6 of 5) 2026 Reviews
    from Eagle Point, OR - March, 2017

    "The entire process from application to receiving the proceeds of the loan was quick and smooth. Customer service was right there to help me through the process. The money was in my account within 24 hours of the loan approval. Thank You Avant"