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Lender Ratings & Reviews

Honest Feedback from customers like you

  • NMLS ID: 423112
    (4.9 of 5) 490 Reviews
    from Franklinville, NC - April, 2018

    "I think everyone I spoke with was very helpful and friendly.. the loan was approved and was in my bank when it was promised. I would recommend this bank to anyone that needed a bank. I had a very pleasant experience with everyone that worked with me. Thanks to all "

  • (4.8 of 5) 245 Reviews
    from North Olmsted, OH - April, 2018

    "They were great to work with. Gave them a couple identification items, and loan done. Had money within a few days. They were nice to help with consolidation of a few cards. I would use again and recommend. "

  • NMLS ID: 397340
    (4.3 of 5) 2694 Reviews
    from Key West, FL - April, 2018

    "I have a fair rating but when you plug my info into your computer model I don't qualify for a loan. You don't take in the HUMAN FACTOR . I was homeless until June 2017 since than I have paid my bills on time but because of such a short the numbers just don't fit into computer model so I'm left hanging to the wind. The the Military someone wouldn't be left in that situ ation"... Read More

  • (4.8 of 5) 140 Reviews
    from Orlando, FL - April, 2018

    "I was surprised on how smooth everything was, Rick was super helpful through the entire process, everything was so fast and painless..."

  • (4.7 of 5) 194 Reviews
    from Brooklyn, NY - April, 2018

    "Freedom debt relief has been truly wonderful in getting my debt under control. I did not know what to do with paying my monthly credit payment and having the creditors calling me was a nightmare. I am happy i found freedom debt relief because i was relief from having to deal with my creditors by myself every month. Thank freedom debt relief for your help."

  • 58%
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  • NMLS ID: 117375
    from Norfolk, VA - April, 2018

    "Straightforward- I told Gary all of my debt, my hopes in refinancing. He listened, we drafted a loan offer that matched my intentions to refinance. Well, my home appraisal was much lower than what will cover all of my debt. The VA does a 100% match of the appraisal, so in making the decision to close, I got help from Laura Rosen. Paying off all of my debt with a refin ance was unrealistic with my choice to have a VA loan. I was still benefiting with paying off one of my high interest credit cards and some breathing room with cash in hand to stay above water. Patience- I was given time to decide, to ask questions, to review documents and that was important to me, thank you. Availability- everything was done at the comfort of my own home. Gary and Laura was either a phone call or email away. The notary was also done at home. I didn’t have to sell myself or be uncomfortable; I presented the facts and worked from there. Great people, great product, and amazing service."... Read More

  • NMLS ID: 2925
    from Chandler, AZ - April, 2018

    "Mr. Romijn was extremely helpful and answered all questions in a very timely manner. Our loan was closed quickly and without issue. I would definitely recommend calling Mr. Romijn for any home lending needs."

  • (4.7 of 5) 307 Reviews
    from Columbia, SC - April, 2018

    "Tim was outstanding with providing customer service and the website was very simple! Don't bother looking anywhere else for a loan, opploans is where you need to be!"

  • NMLS ID: 58775
    (4.9 of 5) 1215 Reviews
    from Springfield, VA - April, 2018

    "Overall, the experience was very positive. The process took longer than I anticipated (just around 5 weeks), but it was not atypical. Whitney Horne was responsive and with me every step of the way. I'm not 100% savvy on their final rates vs everyone else's, so I cannot comment. The only true negative I can say about the whole experience is the completion/wrap up. More specifically, I did not receive a personal call from my loan advisor (or anyone else in the company...minus a precanned email regarding loan pay out) expressing appreciation for my business. I'd been dealing with this company almost daily for five weeks, and then...nothing. Granted, from start to close everyone was very professional; however, the missing touch was the personal acknowledgement at the end. When I financed my initial loan (with another company), I remember the personal touch/appreciation in the end, the personalized gift (address stamp) and holiday cards that soon followed. Would I recommend this company to others...sure. Will I always return for my refinancing/mortgage needs...not sure. I value feeling like more than a number"... Read More

  • (4.2 of 5) 285 Reviews
    from Milwaukee, WI - April, 2018

    "Thanks. Very good worked. I’m satisfied your service. Very easy to made my auto refinance."

  • NMLS ID: 1168
    (4.9 of 5) 1921 Reviews
    from Colgate, WI - April, 2018

    "Everyone is great, smooth refinance "

  • NMLS ID: 1907
    from Port Saint Lucie, FL - April, 2018

    "Our overall experience is something that cannot be rated. What an amazing and painless experience."

  • NMLS ID: 13390
    from Silsbee, TX - April, 2018

    "They're great to work with I would recommend them to anyone trying to refinance or buy a house. "

  • NMLS ID: 401467
    from Denver, CO - April, 2018

    "Jim was outstanding during the entire loan process. He was knowledgeable and was able to answer all of my questions along the way. If myself or my realtor had to reach out on something during the purchase process, Jim took our calls right away or returned them shortly after leaving a message. I would work with Jim again in the future for any of my refinance or future purchase needs."... Read More

  • NMLS ID: 1110278
    from Stockton, CA - April, 2018

    "Mike was very helpful, and patient. I had a ton of questions and changed the terms of the loan multiple times, but, Mike hung in there and got me the best loan. Thanks Mike, my family appreciates all the hard work you did."