Lender Ratings & Reviews

Honest Feedback from customers like you

  • NMLS ID: 4239
    (3.7 of 5) 1408 Reviews
    from El Dorado, KS - October, 2018

    "Very fast and easy. Easy to navigate and self explanatory."

  • NMLS ID: 539379
    (4.4 of 5) 13 Reviews
    from Sevierville, TN - December, 2018

    "Good experience - smooth Transaction"

  • (4.8 of 5) 25 Reviews
    from Punxsutawney, PA - October, 2018

    "Amanda was very helpful and made the transaction seamless. I would use this company again!"

  • (4 of 5) 4 Reviews
    from Lorton, VA - November, 2018

    "My experience with Consumers Credit Union was EXCELLENT from start to finish! For starters, my application was reviewed and approved the same day, no waiting time and quick delivery of funds. The next day, I was shopping for a vehicle w/ the assurance that funds were available for purchase. I couldn’t ask for a better experience. As a result, I have switched all my ba nking needs to Consumers Credit Union because this banking is different and is for REAL people. Thank you!"... Read More

  • (5 of 5) 2 Reviews
    from Fresno, CA - April, 2018

    "Understanding will work with you"

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  • NMLS ID: 643121
    (4.2 of 5) 116 Reviews
    from Davenport, FL - July, 2018

    "They were excellent from start to finish. The process was fast and they guide you through the process every step of the way, "

  • NMLS ID: 710945
    (2.6 of 5) 46 Reviews
    from Menan, ID - June, 2017

    "Krystal R was great to work with answered my questions quickly. The process did take a little longer than expected, but overall my experience was Great! Saving me over $300.00 a month! "

  • (4.8 of 5) 25 Reviews
    from Pittsburgh, PA - May, 2018

    "Let’s get to the POINT. DO NOT BUY A CAR FROM THEM! JD Byrider sold me a LEMON. The car has died multiple times since I purchased it, but now it has been dead for 3 months. CNAC is the company that finances the cars, and I refused to pay another cent for this LEMON. JD/CNAC wants the car back so they can attempt to resell it to another unfortunate person. READ BELOW F OR DETAILS. JD byrider location: 7200 McKnight Rd, Pittsburgh PA 15237 Agent: Lana Smithbower Car: Ford Taurus/ 2005 Total paid: $9897.36 Remaining balance: $5233.45 Current Value (KBB): $535- $2,006 Or $1,271 if sold to a private vendor I REPEAT, THE CAR IS DEAD SO IT’S NOT EVEN WORTH $1,271 I purchased this car late November 2015 (within the last few days of the month). I left the JD Byrider around 7 pm and the first thing I noticed was how dimmed the lights were. I could barely see in front of the car. THAT SHOULD HAVE BEEN A RED FLAG but I was 22 years old and it was my first car. The next morning the car would not start. I guess it was a battery problem. I should’ve returned it, but my coworker gave me a jump so I just wrote it off. 2 MONTHS LATER Jan 2016 the car started randomly shutting off (Especially when I stopped at red lights). Since I bought this car I’ve had it jumped multiple times, 5 times (that I remember). Issues During the 1st and 2nd winters (12/2015-3/2016 & 11/2016-3/2017). 1. The rear defroster didn’t work, and I barely could see out the back window 2. There was a gasket leak in the front driver foot well o Causing the driver’s side floor to be wet (also wet when it rains during the spring) o The moisture from the gasket leak would cause ALL the windows to randomly fog while driving (NOT SAFE/ AND VERY SCARY) May 1st 2017 I finally replaced the exhaust pipe- (car was making a crazy sound when I pressed the gas) 3. Apparently this pipe was cracked and developed to a hole by the time I noticed it o Piped would have ripped off while driving if NOT TREATED o It was the Cat back exhaust July 31 2017 the transmission went- 4. The first shop I had it towed to said “it would be a waste of his time to work on, b/c it wasn’t worth it” 5. I paid to get it towed elsewhere and had it replaced there These are some of the MAJOR problems I had with this LEMON. But there are more OOP cost not listed. Total OOP COST: $2,737.15 (WHICH IS MORE THAN THE CAR IS WORTH!) I HAVE RECEIPTS OF ALL THE OOP COST AND WILL GLADLY SHARE WITH JD/CNAC if they would like. DO NOT BUY FROM THEM. This was my first car, and that is the only reason I worked so hard at maintaining it. I worked 4 different jobs (at the same time) during the time I’ve had this car. So arguing with CNAC/JD was not my mindset. But IM OVER THIS CAR. AND I REFUSE TO PAY THEM ANOTHER DIME! "... Read More

  • NMLS ID: 453156
    (4.7 of 5) 25 Reviews
    from Crown Point, IN - November, 2018

    "Worked out perfectly! They had everything processed and wrapped up fast! Extremely professional! I’m very happy with my decision."

  • (4.9 of 5) 25 Reviews
    from Bethany, OK - October, 2018

    "Pushy people and cars are way over priced "

  • (4.7 of 5) 13 Reviews
    from Saugerties, NY - March, 2018

    "Everything was going perfect till they called me up and told me that they can't do out of NY state sales. So I couldn't buy my car that I had looked for 2 months and I talked them to my price and gave springboard am out info just to say they don't do out of NY state. NO WHERE ON LENDING TREE OR SPRINGBOARD SITE SAYS NY ONLY. SO I AM EXTREMELY DISSAPOINTED"

  • NMLS ID: 460132
    (1 of 5) 3 Reviews
    from usa - May, 2012

    "Their ratings and reviews are worse than my credit beacon,, dont deal with these scammers"

  • (2.3 of 5) 3 Reviews
    from Pequea, PA - August, 2018

    "After reading reviews, I was skeptical of the process! However, our experience was outstanding! We got approved for a boat loan and Krystaynn was extremely helpful and very responsive in emails and phone calls. She kept us updated on the status of the loan throughout the entire process! After having our boat surveyed, we had a few mechanical issues that needed add ressed. Krystalynn continued to keep in contact throughout to be sure we stayed on top of things to keep the loan process moving forward. Once we were ready, the loan docs were sent out via priority overnight mail. We went to a notary and signed docs and returned them in priority overnight mailer. The following day, the loan was cleared and funds were disbursed! Excellent customer service and would highly recommend them for your boat loan needs!"... Read More

  • NMLS ID: 422067
    (1 of 5) 2 Reviews
    from cincinnati, ohio - June, 2014

    "Never heard from anyone despite sending an email and calling. The worst cutomer service ever!"

  • (1 of 5) 2 Reviews
    from texas - August, 2013

    "kinda hard to do business with company who ignores you"