Mortgage Rates

Lender Ratings & Reviews

Honest Feedback from customers like you

  • NMLS ID: 13390
    (4.8 of 5) 3520 Reviews
    from Evansville, IN - February, 2019

    "Called 4 times from 6:30 am to 7:15. I requested to be taken off their call list twice. Second time I requested to speak with a supervisor and was told they weren't in yet. They also spoof their number to appear to be from your area. It's especially frustrating because I spoke with someone the night before and had my questions answered."

  • NMLS ID: 409631
    (4.6 of 5) 2969 Reviews
    from Ocean View, DE - February, 2019

    "This is second loan we worked with Kelli on and we where so impressed with the firest loan that went very smoothly that we went back to her again. And we where not dippointed, this for a VA loan that required a few more steps but without delay or issue.She is very responsive to any issues that may come up and resolves them quickly. . Despite the fact that we where o n a cruise in the middle of the process things were done like clockwork to support our closing. Kelli did a great job of pulling everything together to close on time. Thank You for a job well done."... Read More

  • (4.7 of 5) 421 Reviews
    from Middleton, WI - February, 2019

    "Compassion and understand my circumstances."

  • NMLS ID: 3030
    from New Kensington, PA - February, 2019

    "The process in the beginning was just like the Quicken Loans commercials described. As the process moved on, a few errors were made on their side of the process which led to more processes and time. The additional processing team that got assigned the additional steps were subpar on customer service. Bottom line, as long it is a straight forward, average title on the property and no oversights are made, the process will be smooth."... Read More

  • NMLS ID: 402135
    from Tampa, FL - February, 2019

    "Although I worked directly with Brooke Phun, I had limited to no direct connection or need from CBC, except what was shared with me during the process. Therefore, I cannot rate responsiveness (with the exception of underwriters timeline keeping me on edge) nor customer service. I am looking forward to doing business with CBC over the next several years :D. Thank yo u"... Read More

  • 58%
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  • NMLS ID: 1168
    (4.7 of 5) 2065 Reviews
    from Conley, GA - February, 2019

    "Russell Jameson offered amazing and outstanding customer service. His attitude was always positive and upbeat. He was honest and operated with integrity. He always communicated with and me and made sure I was in the loop with everything that was going on with my loan. I appreciate all of his hard work."

  • NMLS ID: 1675638
    from Santa Fe Springs, CA - February, 2019

    "It was a very easy transition in such a stressful situation. You were dedicated to making sure we stayed on task and meeting our needs. You made yourself available to us even during your vacation time. We definitely get we could trust you. And that’s huge. Thank you Zack!"

  • NMLS ID: 4181
    from Stockton, CA - February, 2019

    "I worked with William (Bill) Jones from Top Flite. From day 1 to closing he was available to answer all of my questions and guided me through the whole process of refinancing. He gave me a lot of options that was best possible for my financial standing. I highly recommend Bill for any future mortgage transactions. He is dependable, efficient, knowledgeble and very pat ient with all his clients. Thank you again for all the assistance. We will be in touch for when we are ready to refinance our other property in California"... Read More

  • NMLS ID: 3542
    from Port Charlotte, FL - January, 2019

    "Bill Pisani was great through the whole process. Would recommend him to anyone."

  • NMLS ID: 411341
    (5 of 5) 5 Reviews
    from Addison, IL - November, 2018

    "Great options, great rates, great experience"

  • NMLS ID: 174457
    (4.5 of 5) 2950 Reviews
    from Houston, TX - February, 2019

    "Loan went through fast. Loan Depot people were professional."

  • NMLS ID: 66247
    (4.8 of 5) 1079 Reviews
    from Sparks, NV - February, 2019

    "Lacey was exceptional! She kept me informed as we went through the process. Quickly notifying me if I had to do something on my end. My husband and I changed our loan amount several times and Lacey was always on it! Thanks to Lacey, this was our best loan experience EVER!!!!"

  • NMLS ID: 1561
    from Adamsville, AL - January, 2019

    "Joel and Silverton Mortgage were by far the most superior mortgage lender I've had the pleasure of doing business with. While shopping around, Joel was able to beat all other lender fees and current rates by considerable margins (even my past lender that caters solely to military families). With complete transparency Joel was able to break down different lending optio ns best suited for me while closing in an extremely fast 2.5 weeks from start to finish! With constant communication and superior customer support I will definitely recommend Joel to anyone shopping in the future market for a quick and satisfying process"... Read More

  • NMLS ID: 1114762
    from Three Rivers, MI - February, 2019

    "If Carly and Igor are an indicator of Liberty’s business practice, then Liberty is at the top of companies who do mortgage work. The experience with Liberty was exceptional. "

  • NMLS ID: 78669
    (4.9 of 5) 1310 Reviews
    from Seattle, WA - February, 2019

    "The process was VERY fast. We could have closed in two weeks, but we chose to delay it for very specific reasons to us. Their rates were great, their fees were low, and they were very organized and responsive."