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Lender Ratings & Reviews

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  • NMLS ID: 2229
    (4.9 of 5) 118 Reviews
    from Weirsdale, FL - January, 2019

    "In December of 2018, my husband and I began shopping for a lender to refinance our existing loan and replied to Lending Tree for some suggestions. As it goes, several lenders contacted us and we chose one to do our loan. Ryan from Union Home Mortgage did reach out to us and we let him know that we had decided on a lender to go with. Ryan said he understood but let us know that he may be able to offer a better loan and if we were interested to give him a call. But Ryan didn’t leave it there. He reached out a few times just to follow up and see how things were going. Each time, he was professional and positive, never sounding upset that we weren’t willing to change lenders or motivated by (having to get our business at any cost). Well, one of those calls happened to come in when we were at the “end of our rope” with the current lender we were working with. They were dragging their feet, didn’t have a sense of urgency and their lack of communication was really frustrating us. But we were not ready to jump ship as we had already provided everything the lender needed and my husband was not convinced that any other lender would be any different or that they would keep the promises they advertise to reel you in. But Ryan was different and after a phone call one evening and a few minutes to provide the initial information to see what terms they could offer, we were willing to give it try and oh, the terms were much better! I have to say, being in the real estate closing business and knowing pretty much what to expect, we were glad we changed to Union Home Mortgage. Ryan not only kept his promise to walk us through each step of the way, he stayed in touch with us and provided the best customer service we have experienced in a business transaction and he did it exceptionally well. We closed within 3 weeks of starting the process. Even though we had already gathered the information and documentation for the previous lender and were ahead of the game, we were still amazed at how soon we were able to close on our VA Loan. What did we appreciate the most? Well, everything Ryan did for us was great, but mostly because he is trustworthy. He gave us the feeling that he really cared about us and had our best interest at heart. Those are the very characteristics missing in customer service today. He hit it out of the park, and we can truly say that we will refer all our family and friends needing a loan to Ryan and Union Home Mortgage. He went above and beyond and is a great testament to the company he works for. I am truly impressed with Ryan’s work ethic, knowledge and his ability to maintain a positive attitude and that speaks volumes about Union Home Mortgage and their commitment to excellence! If you are looking for a great loan backed by a great Loan Officer and Lender, look no further! Thank you Ryan! "... Read More

  • NMLS ID: 424182
    (4.9 of 5) 133 Reviews
    from Elgin, IL - February, 2019

    "Jacklyn was amazing!! A true professional in terms of a great attitude, immediate responsiveness, quiet confidence, competence in her craft, and just a pleasure to work with over the phone and computer. The application process was smooth. She intervened when it was necessary to support the underwriting team when I had a few misunderstandings. She hit a home run. "

  • (4.2 of 5) 88 Reviews
    from Miami, FL - February, 2019

    "very fast service, great customer service, rate was good, but probably excellent for my credit"

  • NMLS ID: 330511
    (4.5 of 5) 42 Reviews
    from Oakhurst, NJ - February, 2019

    "I am confident that Michael will answer all of my questions and provide excellent service as I proceed thru the loan process. "

  • NMLS ID: 1907
    (4.9 of 5) 385 Reviews
    from Upper Darby, PA - January, 2019

    "When I started with Veterans United I did not have excellent credit however I did have an excellent staff headed by Rob Hayward who enabled me to become a first time home owner. Thank you a million times!!!!"

  • 58%
    of potential homebuyers stated “getting the best deal” (price) is their most important feature when considering a mortgage
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  • NMLS ID: 402436
    (4.5 of 5) 716 Reviews
    from Rochester, MI - February, 2019

    "Excellent experience for a new HELOC. Ryan Murray was fantastic to work with , prompt in communications and very professional. Great to work with. "

  • NMLS ID: 423028
    from Lawrenceville, GA - November, 2018

    "Tadd was like a miracle in the middle of my storm. I had incurred alot of debt because my sister had been diagnosed with cancer and with medical expenses and traveling and starting a business it became overwhelming. I Always paid my bills and my credit was okay, but my debt to income was super high, because we are self employed no one would help me, I would get an a pproval and once they saw all my finances they would turn me away. Heres where Tadd came in, my sister passed away and I was trying to get my life together, finances back on track, refinancing was the best choice as I had lots of equity on my property. Tadd didnt get discouraged with the mess I brought along, instead he looked at the programs he could offer, he went through all my documents and helped me get it refinanced because of that I was able to payoff tons of debt and my monthly expenses decreased. So I am super thankful to Tadd and I will refer to everyone who ask me. He is patient and understanding and will take the time to get things done and treat you with the upmost respect. Tadd is the Man!"... Read More

  • NMLS ID: 3901
    (4.6 of 5) 17 Reviews
    from Nottingham, MD - December, 2018

    "Art stayed on top of the refinance process in an amazing way and delivered everything he promised in terms of the rate, the timing, and the process. I couldn't have been happier with Art's responsiveness and his willingness to communicate by text message, even at odd hours. Thank you Art!"

  • NMLS ID: 237341
    (4.4 of 5) 1745 Reviews
    from Gig Harbor, WA - February, 2019

    "Great company to work with, handled all of the paperwork efficiently and to my satisfaction."

  • NMLS ID: 203765
    from Grand Blanc, MI - February, 2019

    "I had a great experience with Joe. He made sure I was pre-approved almost immediately and when I was ready to buy he walked me through every step of the mortgage process. He helped me get a remarkably low interest rate on my loan and even worked directly with my home owners insurance company and current mortgage company so that I didn’t have to! To say he went above a nd beyond every step of the way is an understatement. I would definitely recommend Joe to anyone looking to purchase a home"... Read More

  • NMLS ID: 403501
    from Acworth, GA - February, 2019

    "What an absolute pleasure! John was so knowledable and personable he made the process so much easier. He responded immediately to all emails and we closed quicker than we expected. You can tell he has been doing this for awhile so I felt comfortable with him."

  • NMLS ID: 410602
    from Ashburn, VA - February, 2019

    "Erik is very knowledgeable, patient and responsive to the extent he answered my call while on vacation. I have no seconds thoughts in recommending Erik & Amy for my friends and family.The whole process was completed in a timely manner with clear guidance. Moreover you can have the best mortgage experience with exclusive online mortgage portal and digital signatur e"... Read More

  • NMLS ID: 34381
    from Valrico, FL - January, 2019

    "United Fidelity Funding Corp. did an excellent job and most important of all was the transparency throughout the entire process."

  • from Keller, TX - January, 2019

    "Karen Shumski with Loanflight was our loan officer and she did a tremendous job as she was extremely efficient and very responsive during the whole process. Some people are skeptical using online home loan services but I am here to tell you they work. I saw their ratings and there is a reason they have high scores. After locking in our rate, the mortgage rates dropped significantly and Loanflight was willing to drop the locked rate to the current rate without any hassle at all. I would strongly recommend Loanflight to anyone"... Read More

  • NMLS ID: 187935
    from Santa Fe, NM - December, 2018

    "The entire process went very smooth thanks to Heather's expertise and knowledge. My partner and I purchased a second home in Santa Fe because we both work there but lived in Albuquerque and were tired of driving 2 hours each roundtrip daily. I reached out to Heather and she found a lender that would finance a second home. We went through the application process and un derwriting without any problems. We even closed 2 weeks early! Thank you Heather for a truly trouble-free experience"... Read More