Angel Oak Home Loans LLC Ratings & Reviews

Write Review
NMLS ID: 685842

Angel Oak Home Loans LLC

(2.5 of 5) 4 Reviews

75% of our customers would recommend this lender.

About Angel Oak Home Loans LLC

Angel Oak Home Loans emerged as a well-managed and well capitalized mortgage banking firm that embraced the entrepreneurial spirit and service driven focus widely absent in the mortgage business.   Our lending philosophy is founded upon providing...

Read more

Loan Officers

View All
Bradley Bross Plantation, FL
Gregory Pyne Atlanta, GA
Charla Ellis Kennesaw, GA
Reginald Wallace Atlanta, GA
Christopher Long Atlanta, GA
David Long Atlanta, GA
View all

Customer Reviews

Write Review

4 Reviews

(2.5 of 5)
Review Breakdown
  • Loan Officer Review
    from West Lafayette, IN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Great Communicator

    (0) (0)
    This was the 5th home I have purchased and Greg Pyne was by far the best loan officer that I have ever dealt with! One of his greatest strengths is his communication skills. He will stay in constant contact with you so you always know where you are in the loan process. He will also stay in contact with the buyer’s and seller’s agents so they also know where you are in the loan process. I live in an area where the market is dominated by local lenders and the real estate agents are reluctant to work with outside lenders. Greg’s superb communication skills easily overcame this barrier and both agents in the deal enjoyed working with him. Greg is also knowledgeable about the loan process so there are never any surprises. The original loan estimates he provided were pretty accurate and ended up actually being higher than the actual amounts. This is important because it shows he knows what he is doing and can deliver on what he promises. Lastly, he is just an overall great guy that can be trusted. You really form a great relationship with Greg where you feel he is watching out for your best interests. And he is always available and there to help answer your questions—even the tough questions. I have sent him emails at 8:00 pm on a Friday night and got a response within the hour. I highly recommend Greg to anyone that is looking for a home mortgage and he will be the first person I call in the future for my home lending needs. ... Read More

    Was this review helpful?

  • Loan Officer Review
    from Palm Beach Gardens, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward

    highly recommend

    (0) (0)
    Brad was so helpful while I was looking for a loan, he really worked hard on everything I needed (special situation involving a past divorce) he was understanding, patient and so helpful. i would recommend Brad to service any loan needs.

    Was this review helpful?

  • Loan Officer Review
    from Fairfax, VA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this loan officer

    A Gem in the Rough!

    (0) (0)
    First off, I like to state I am not the type of person that writes review. I work in an industry that demands perfection. Doing your job is expected and should not be praised. However, once in awhile I get to work with someone whom is truly a gem. To start, I had a very challenging loan due to a divorce that left me in a sub-average state. However Greg re-assured me that he could still get me a terrific mortgage rate even with my challenges. As most consumer would behave, I proceeded with caution. I was very thorough and did the proper research on the internet regarding Angel Oak Home Loans and everything checked out to be ok. After I located my home to purchase, I started feeding my personal docs to Greg for processing. As I was still cautious, I proceeded very slowly to look out for any red flags. However, I saw none which was a great relief. Greg always answered my questions promptly and accurately. He was never more then a phone call away and always professional. Whomever is reading this review, if you are looking for a Home Loan with Angle Oak. I strongly encourage you to seek out Greg Pyne. He is truly a gem in the mortgage industry.... Read More

    Was this review helpful?

  • Loan Officer Review
    from Indianapolis, IN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    I had a great Experience!

    (0) (0)
    Great Experience! Mr. Pyne was spectacular. He worked diligently on my loan until complete, remaining in constant contact and resolved any new issues or needs that arose. Strengths included: Knowledge of loan process, Communication, Availability, Timely Follow- thru, & Professionalism. Most importantly, he appears to have a great passion for his field! Signed, Happy Homeowner ... Read More

    Was this review helpful?

  • Loan Officer Review
    from Destin, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Amazing

    (0) (0)
    Brad was very knowledgeable and helpful! 5 star service!

    Was this review helpful?

  • Lender Review
    from Miami, FL
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this lender

    Borrower Beware

    (0) (0)
    I was referred to Rick Cogswell in the Ft Lauderdale office. I had a loan for a purchase and a refinance on a small apartment building. After i contacted Rick Cogswell I got a position out of state and was unable to followup with providing information with the loan. Rick called several times saying they underwrote with hedge funds and could process faster, they had more leeway and they could get things done. I described my income and sources before we started and Rick was confident we could get it done. My wife followed up with him and provided him all the documentation he requested in a timely manner. After they got the last piece of documentation, they did not follow up with updates, that did not return phone calls where messages were left, they did not respond to emails, until after a dozen unanswered inquiries I sent him a nasty email. He called my wife and said underwriting got delayed because of the New Year. Now we are one business week out of the New Year and he as usual has not responded to inquiries from either me or my wife. It is as if we do not exist. If we were denied I could have applied with my mother in law as an alternative who is willing to and who has excellent credit and income, but we were not denied, we were not approved, we were simply ignored or dropped. I called the office in Atlanta and we got the same voice mail maze that although I left a request for a call back, we got none. I will apply with my mother in law for the purchase with a different company, and I will certainly look elsewhere to refinance my building. If anybody tells you to go to Angel Oak loans, I would say they will promise you the world until you begin the loan process then they will ignore you like you don't exist. Don't waste your time with Angel Oak, stick with a company that will give customer service and a response after inquiries, not a company whose culture seems to be sign em up, waste their time, then nver follow up again. With guys like Rick Cogswell I don't anticipate them staying in business.... Read More

    Was this review helpful?

  • Loan Officer Review
    from Roswell, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Great loan officer

    (0) (0)
    Excellent service

    Was this review helpful?

  • Lender Review
    from Woodstock, GA
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this lender

    Review of Lender

    (0) (0)
    good company to deal with

    Was this review helpful?

  • Loan Officer Review
    from Woodstock, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this loan officer

    Wonderful loan officer and experience

    (0) (0)
    I have worked in the business for a long time and owned my home for years. Scott is by far the best loan officer that I have ever dealt with. He is very honest and knows his business well! I will definitely be using him again in the future.

    Was this review helpful?

Angel Oak Home Loans emerged as a well-managed and well capitalized mortgage banking firm that embraced the entrepreneurial spirit and service driven focus widely absent in the mortgage business.   Our lending philosophy is founded upon providing a tenet of mortgage products to include Conforming, FHA, VA, Jumbo and innovative portfolio loan programs, while consistently delivering an exceptional client experience, for both our borrowers and referral partners. In fact, 98% of our clients are likely to recommend Angel Oak to a friend or colleague, according to our recent post-closing surveys. A feat rarely accomplished in the industry.