AnnieMac Home Mortgage Ratings & Reviews

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NMLS ID: 338923

AnnieMac Home Mortgage

(4 of 5) 36 Reviews

97% of our customers would recommend this lender.

About AnnieMac Home Mortgage

Headquartered in Mount Laurel, New Jersey, AnnieMac Home Mortgage, a d/b/a of American Neighborhood Mortgage Acceptance Company, LLC has provided quality mortgage loan products to consumers nationwide. As an approved seller/servicer with Fannie Mae, Freddie...

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Loan Officers

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Mary Spollen Atlanta, GA
Darlene Holloman Atlanta, GA
Alec Walker Mount Laurel, NJ
Kenneth Jones Atlanta, GA
S Burgess Atlanta, GA
Jay Volles Mount Laurel, NJ
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Customer Reviews

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36 Reviews

(4 of 5)
Review Breakdown
  • Loan Officer Review
    from Powder Springs, GA
    (5 of 5)
    Recommended!
    Reviewed:

    Great Loan officer!

    (0) (0)
    Jay is an awesome loan officer. He did my refinance a few months ago, and it was literally the easiest loan process I have dealt with. He is not only knowledgeable, he is very patient and a really nice guy.

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  • Lender Review
    from San Luis Obispo, CA
    (1 of 5)
    Reviewed:

    Find a different lender

    (0) (0)
    Choose a different lender because these people are incompetent. First, they quoted me the wrong interest rate. They quoted me for an owner-occupied property instead of rental property. I over looked this change because the rate was still competitive. Unfortunately, the problems with the AnnieMac only got worse over time. They could not find documents that they requested that I had uploaded to their system. Getting the documents together and sending the first time is a huge hassle. With AnnieMac, I had to send the same documents numerous times. For example, I had to send them the same bank statements three different times. I spent a lot of time sending the same documents over and over again. Next they forgot to order routine things like a title report on the property I was refinancing. They also forgot to order tax transcripts for over a month so that they could verify my income. This meant that my refinance was delayed repeatedly. Even though it was not my fault, I had to pay to extend the rate lock several times. I would have cancelled the refi and changed companies but rates had increased significantly since I started the process. Finally, after more than two months since I started the process, they contacted me Wednesday afternoon before Thanksgiving, and said someone would be at my house at 7:00 p.m. that night to have us sign the closing papers. My house was full of relatives and I said “no that is not happening.” Ultimately, we signed the papers the following Monday and the loan closed. Out of ten or so purchase or refinances I have done in my life AnnieMac was by far the worst I have ever dealt with. I did not name the people I worked with because I wasn’t really sure who to blame since everyone blamed someone else... Read More

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  • Loan Officer Review
    from Wake Forest, NC
    (5 of 5)
    Recommended!
    Reviewed:

    Great Experience

    (0) (0)
    I contacted Scott just a couple of days before Thanksgiving and though two major holidays were involved, the loan was closed just a couple of days after Christmas. They were able to send someone to my house and I signed the closing documents at my own kitchen table. I am the kind of person who has a lot of questions and he patiently and promptly responded to all of them whether by text, email or telephone. I would definitely use him again in the future and recommend him to my friends and family... Read More

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  • Loan Officer Review
    from Kennesaw, GA
    (5 of 5)
    Recommended!
    Reviewed:

    Great Services!!

    (0) (0)
    Mr Brealond was very professional and explained each step in the process I would highly recommend him as a loan officer.

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  • Loan Officer Review
    from Miami, FL
    (5 of 5)
    Recommended!
    Reviewed:

    Would recommend

    (0) (0)
    Jay Volles worked with me on my refinance. He kept me informed every step of the way, was professional, and very pleasant to work with.

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  • Loan Officer Review
    from Buford, GA
    (5 of 5)
    Recommended!
    Reviewed:

    Darlene all the way!!

    (0) (0)
    Darlene all the way. I purchased 5 properties with 5 different loan officers prior to Darlene, and neither of them comes close to Darlene professionalism. With Darlene, I purchased my current home, refinanced and my sister closed on her home last month, and all transactions went very smooth. She tells you upfront what she can and cannot and always delivered. I plan to continue doing business with Darlene... Read More

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  • Loan Officer Review
    from Fultondale, AL
    (5 of 5)
    Recommended!
    Reviewed:

    Darlene is a rockstar!

    (0) (0)
    I found Darlene through Lending Tree, and from the first time I spoke with her, I felt as if she was someone I could trust. Boy, was I right. My loan ran into some issues that were beyond my control (address discrepancies) and where most loan officers would have been completely justified in saying that they couldn't do any more, Darlene dug in her heels and made it happen for me. It took several months (again technicalities that are way out of the norm) but Darlene never gave up. She listened to me complain, she listened to me vent, and she kept working. I can not recommend her enough. Darlene is a rock star. I would call her again in a heartbeat... Read More

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  • Loan Officer Review
    from Alpharetta, GA
    (5 of 5)
    Recommended!
    Reviewed:

    Incredible!

    (0) (0)
    Oh My Goodness! We came to Sage with a bunch of crazy credit issues and she handled them with the "patience of Job!" A true professional and just a delight to work with. We told her in the next five years we will probably look to move up and this time we promised her our credit would not be so jacked up. If you want someone on your side through the entire transaction, Sage Johnson is who you need to call. Thank you so much, Sage... Read More

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  • Loan Officer Review
    from Powder Springs, GA
    (5 of 5)
    Recommended!
    Reviewed:

    Great Loan officer, best ever!

    (0) (0)
    Sage is a wonderful lady. She is not only smart and patient, she got our loan closed on time. We are second time homebuyers and she surpassed our last mortgage transaction with ease and the knowledge of a superstar.

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  • Loan Officer Review
    from Atlanta, GA
    (5 of 5)
    Recommended!
    Reviewed:

    Condo in FL

    (0) (0)
    Jay did a purchase loan for a 2nd home for me in Florida. I never bought a condo before and didn't realize how much more was required. Jay made the process seamless. Thank you Jay!

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Headquartered in Mount Laurel, New Jersey, AnnieMac Home Mortgage, a d/b/a of American Neighborhood Mortgage Acceptance Company, LLC has provided quality mortgage loan products to consumers nationwide. As an approved seller/servicer with Fannie Mae, Freddie Mac and Ginnie Mae, we have access to the best mortgage programs available, including Conventional, Government and Non-Conforming mortgages. Since our processing and underwriting are completed in-house, consumers can expect an efficient process and exceptional customer service, positioning us as a leader in the mortgage lending industry.