AnnieMac Home Mortgage Ratings & Reviews

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NMLS ID: 338923

AnnieMac Home Mortgage

(4.1 of 5) 58 Reviews

97% of our customers would recommend this lender.

About AnnieMac Home Mortgage

Headquartered in Mount Laurel, New Jersey, AnnieMac Home Mortgage, a d/b/a of American Neighborhood Mortgage Acceptance Company, LLC has provided quality mortgage loan products to consumers nationwide. As an approved seller/servicer with Fannie Mae, Freddie...

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Loan Officers

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Craig Vogt Mount Laurel, NJ
Saysamone Kingsada Atlanta, GA
Tyler Cartmel Indianapolis, IN
Brad Miller Mount Laurel, NJ
William Marshina Mount Laurel, NJ
Kenneth Hahnen Huntingdon Valley, PA
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Customer Reviews

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58 Reviews

(4.1 of 5)
Review Breakdown
  • Lender Review
    from Washington, NJ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Great Experience

    William (Bill) Marshina made the home buying process very simple. He was very professional and knowledgeable and worked with me for almost an entire year until I found the right home, the loan processor Amanda Lindsay was also very efficient. These two make an amazing team and really helped to make my first home buying experience a pleasant one. I would definitely not hesitate to recommend Bill to anyone looking to purchase a home as I will personally use him again. Thank you Bil... Read More

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  • Lender Review
    from East Petersburg, PA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender
    Date of Service:
    July 22, 2016

    Excellent service

    Excellent service from beginning to end. Answered all questions checked in to see if e had questions. Excellent experience, easier than going to the local bank.

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  • Lender Review
    from North Attleboro, MA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    January 10, 2017

    Exceptional service!

    I worked with John to do a cashout refinancing on my existing new house. He walked me through the process and made himself available by phone and email. John was very profesional and attentive to my needs from start to finish! It was far from easy case to make it work, but he made it work...Great rate and great service. John is an asset to any company he works for. Thank you for all you did to help me! Exceptional service! I would highly recommend John to anyone in search for financing! ... Read More

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  • Lender Review
    from Cumming, GA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    January 9, 2017

    Refi Success

    Friendly and informative. The folks at AnnieMac provided the details of exactly what I needed to do to move forward with my refinance. And all that was stated was accomplished. I took a half star deduction because their web-site could be improved to provide customer status updates, etc.

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  • Loan Officer Review
    from Howe, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    William Marshina is great

    William was very helpful in my refi process. He responded to my emails quickly, everything was just like he said, and I would recommend him to anyone!

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  • Lender Review
    from Howe, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    I definitely recommend Annie Mac

    William Marshina was very helpful in explaining the Refi process and answered every question I had quickly. Will definitely use him and Annie Mac next time I buy a home or Refi!

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  • Lender Review
    from San Luis Obispo, CA
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Find a different lender

    Choose a different lender because these people are incompetent. First, they quoted me the wrong interest rate. They quoted me for an owner-occupied property instead of rental property. I over looked this change because the rate was still competitive. Unfortunately, the problems with the AnnieMac only got worse over time. They could not find documents that they requested that I had uploaded to their system. Getting the documents together and sending the first time is a huge hassle. With AnnieMac, I had to send the same documents numerous times. For example, I had to send them the same bank statements three different times. I spent a lot of time sending the same documents over and over again. Next they forgot to order routine things like a title report on the property I was refinancing. They also forgot to order tax transcripts for over a month so that they could verify my income. This meant that my refinance was delayed repeatedly. Even though it was not my fault, I had to pay to extend the rate lock several times. I would have cancelled the refi and changed companies but rates had increased significantly since I started the process. Finally, after more than two months since I started the process, they contacted me Wednesday afternoon before Thanksgiving, and said someone would be at my house at 7:00 p.m. that night to have us sign the closing papers. My house was full of relatives and I said “no that is not happening.” Ultimately, we signed the papers the following Monday and the loan closed. Out of ten or so purchase or refinances I have done in my life AnnieMac was by far the worst I have ever dealt with. I did not name the people I worked with because I wasn’t really sure who to blame since everyone blamed someone else... Read More

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  • Lender Review
    from Lithia Springs, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Great experience

    Darlene was the best

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  • Lender Review
    from Redlands, CA
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    AnnieMac worth a shot

    AnnieMac and the originator, Kenneth Jones, were very professional. They walk you through the process, step by step, without feeling any pressure. The only issues came at closing with the Title Company.

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  • Lender Review
    from Augusta, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Highly Recommended

    Very good and prompt service.Knew I was on a deadline and was ready to close early.

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Headquartered in Mount Laurel, New Jersey, AnnieMac Home Mortgage, a d/b/a of American Neighborhood Mortgage Acceptance Company, LLC has provided quality mortgage loan products to consumers nationwide. As an approved seller/servicer with Fannie Mae, Freddie Mac and Ginnie Mae, we have access to the best mortgage programs available, including Conventional, Government and Non-Conforming mortgages. Since our processing and underwriting are completed in-house, consumers can expect an efficient process and exceptional customer service, positioning us as a leader in the mortgage lending industry.