AUTOPAY Ratings & Reviews

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AUTOPAY

(4.2 of 5) 76 Reviews

80% of our customers would recommend this lender.

About AUTOPAY

AUTOPAY provides direct to consumer financing for individuals looking to refinance or finance a vehicle. We deliver our customers the lowest rates and best loan terms available. We maintain high customer service levels, and provide custom finance solutions.

Customer Reviews

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76 Reviews

(4.2 of 5)
Review Breakdown
  • Lender Review
    from Beaumont, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    July 27, 2016

    AWESOME DAN !!!!!!

    Dan is awesome!!!!! He worked so hard to find me the best loan, he is very understanding , and caring , hes a life saver !!!!!! , I needed to lower my auto payment due to financial problems. and he made it happen,it was a stress free process .he truly cares about the customer. I would recommend Autopay to all my friends and family and have them ask for Dan!!

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  • Lender Review
    from Issaquah, WA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    November 13, 2017

    Dan is the man!

    He made a very long and mundane process very fast and simple. He was available anytime I contacted him and kept me in the look each step of the way. When you think about working with a company that you cant see face to face for such a big purchase, you have every doubt running through your head. Dan changed my outlook on how customer service is done and I will continue to send business his way... Read More

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  • Lender Review
    from Longmont, CO Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    October 28, 2017

    Fast Process & Service

    Autopay was great! I was able to quickly apply after clicking the link from Lending Tree. I was contacted the next day and most of the documents were already filled out and ready to sign. The emails from the loan consultant were clear and she responded quickly to my questions. The fees were reasonable considering my interest was cut in half. They worked with the credit union and the loan was funded the next week. I would definitely use Autopay again... Read More

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  • Lender Review
    from San Jose, CA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    October 22, 2017

    Deceiving a Customer

    Bad, bad experience!!! I was looking for an auto refinance lender here in Lending Tree. The results from my initial application inquiry landed me to this AutoPay. I thought I would pick them because of the reviews 4.3 out of 5 pretty good, right? I guess I made a mistake!! I contacted them through a link here in Lending Tree, filled out an application for refi, they ran my credit, I got results from that along with possible terms of the loan. I thought the loan terms sounded pretty good for my budget, I went ahead and submitted all the documents they required for the loan. After a few calls & text messages of other documents & info they needed. I got a notification that my application has been approved and completed and it will be financed through First Entertainment Credit Union, based here in Hollywood Calif. I received the final document which is now the contract that I needed to sign from Docusign website and, they mailed me some documents that I need to actually sign in ink that I have mailed back. I signed and submitted the form, the contract dated 10-24-17. I waited for a notification from AutoPay that my previous lender has been paid off but since them up until today 11-7-17 I called AutoPay and inquired about the status of my loan. I was told that First Ent. Credit Union has declined my loan refi because I worked as a contractor (through a staffing company)!!! This is after all that waiting and for the fact that I have already signed a binding contract with loan terms and everything, how can that be that it has been rejected?? If the tables were reversed and I was the one who wants to cancel the signed contract because I found a better lender…. what do you think will happen?? I would get in trouble and probably be sued over a contract that I signed then cancel. So, this means that they approved and make up a contract without even consulting or thoroughly reviewing my documents with the firm that will actually do my refi?? This has dinged my credit score because of this application and now I have to look somewhere else!! This is terrible!... Read More

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  • Lender Review
    from Oakland City, IN Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    November 2, 2017

    Horrible service

    They reached out to me first and I gave them all of the information the lady said she would reach out the next morning (Friday) I didn't hear anything so I called and emailed still nothing then Saturday she emailed to tell me she had taken Friday off well then why would you tell me you would get back to me On your day off? Now I have to wait for Monday to contact another lender... Read More

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  • Lender Review
    from Sacramento, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Excellent Experience!

    I appreciated my experience with Autopay, from the moment I called and spoke to Heather W. the entire process she handled it exceptionally well and very professional. Thank you Heather for making the process easy, quick, and professional. Thank you for restoring my faith in customer service. I strongly recommend Autopay.

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  • Lender Review
    from Rochester, NY Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    September 17, 2017

    Awesome experience!

    Easy to follow, comprehensive, and fast. Loan representative was accommodating and professional. I felt valued and respected throughout the process.

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  • Lender Review
    from Petaluma, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    April 2, 2017

    AUTOPAY- MY RE-FINANCE SAVIORS

    Billy Perry from Autopay made this process as simple as it can get. This was my first auto refi so I had a lot of skepticism and expected a lot of extra time and effort on my part. Billy made this process so simple doing all the foot work with a clear explanation every step of the way. If anything I was the bottleneck, he was getting things done so quickly I couldn't keep up! My hats off to Billy and his team, they are absolutely the refi experts and recommend them to anyone looking to refi. CE- NORTHERN CAL... Read More

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  • Lender Review
    from Redondo Beach, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    August 25, 2017

    First Auto Loan

    Tyler took very good care of me. It was my first auto loan and he made it painless as possible. Easy to get ahold of him if I had any questions. I would recommend lending tree and autopay in the future.

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  • Lender Review
    from Ellijay, GA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    August 1, 2017

    Excellent service & fast approval

    Autopay saved me over 4% on my vehicle and dropped my payment $75! Connor May helped me through the whole process. Once he received the appropriate documents it wasn't long that I was signing documents. I will definitely recommend them to everyone! I will definitely work with Autopay again In the future. Thank you for helping me!

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AUTOPAY provides direct to consumer financing for individuals looking to refinance or finance a vehicle. We deliver our customers the lowest rates and best loan terms available. We maintain high customer service levels, and provide custom finance solutions.