AUTOPAY Ratings & Reviews

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AUTOPAY

(4.3 of 5) 68 Reviews

81% of our customers would recommend this lender.

About AUTOPAY

AUTOPAY provides direct to consumer financing for individuals looking to refinance or finance a vehicle. We deliver our customers the lowest rates and best loan terms available. We maintain high customer service levels, and provide custom finance solutions.

Customer Reviews

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68 Reviews

(4.3 of 5)
Review Breakdown
  • Lender Review
    from Redondo Beach, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    August 25, 2017

    First Auto Loan

    Tyler took very good care of me. It was my first auto loan and he made it painless as possible. Easy to get ahold of him if I had any questions. I would recommend lending tree and autopay in the future.

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  • Lender Review
    from Ellijay, GA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    August 1, 2017

    Excellent service & fast approval

    Autopay saved me over 4% on my vehicle and dropped my payment $75! Connor May helped me through the whole process. Once he received the appropriate documents it wasn't long that I was signing documents. I will definitely recommend them to everyone! I will definitely work with Autopay again In the future. Thank you for helping me!

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  • Lender Review
    from Loveland, CO Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    July 18, 2017

    Rep was HORRIBLE

    They called us as soon as we hit send via Lending Tree. EXTREMELY rude and then hung up on us. If that is their SALES people, I would NEVER EVER EVER recommend them. Unbelievable!

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  • Lender Review
    from Chino Hills, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender

    Auto Loan

    I applied for a auto pay loan and quickly it turned into a roller coaster ride with the original loan agent due to lack of communication and it seemed like my loan was never going to get done. Halfway through Tyler Merilatt took over my loan and changed everything around as he kept an open line of communication and was very knowledgeable when he spoke to me over the phone. He proceeded to clean up and finish the loan. I will gladly recommend my family and friends to Tyler Merilatt. Again, I want to thank Tyler Merilatt and manager Steve Galko for their hard work, excellent customer service and for going that extra mile... Read More

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  • Lender Review
    from Fort Worth, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    May 11, 2017

    Great Customer Service

    I worked with Heather Whisenand and she was terrific!! She got my auto refinance approved in a matter of an hour and worked really hard to get my payoff completed before my next payment. I would highly recommend her or anyone at Autopay to work on my future loans!

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  • Lender Review
    from Kansas City, MO Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    April 25, 2017

    Not interested, fee was $499, they hung up

    They charge a $499 fee and were not upfront with me. They asked a bunch of questions after I got the email. I called them and so far fine, but after a bunch of questions, I asked them if they have a fee and they went into a bunch of jargon and explanation. I just asked, if there a fee, and they said yes, $499. I am not even sure if they would have told me this if I did not ask up front. I asked them not to run my credit and I have walked away. What was really rude is as soon as I asked (very politely) I just clearly said (nicely) I will not be interested if there is a fee, and they immediately hung up on me as if I was a total waste of their time. They did not even say thank you, goodbye or anything. That is never a good sign. I came here right after that and left this review. That was not okay on multiple levels... Read More

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  • Lender Review
    from Denver, CO Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    April 24, 2017

    Car Loan

    Tyler worked hard to get a better rate then initially offered. He was patience with me and was very helpful.

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  • Lender Review
    from Fruita, CO Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    March 31, 2017

    Autopay

    Zak at autopay was great to work with. He provided updates throughout the process and wasn't pushy at all. He understood that we were shopping and provided excellent customer service even before we decided to use autopay. Definitely give them a shot if your shopping. They didn't even require a hard credit inquiry to give us a rate!

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  • Lender Review
    from Arlington, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    April 13, 2017

    Great Customer Service!

    Richard Anderson helped me through the whole process. Took his time to make sure i was satisfied got me a great rate and lowered my payment by ALOT!.

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  • Lender Review
    from Bedford, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this lender

    Wonderful Experience with AUTOPAY

    My mother in law needed to refinance a car with high mileage for lower payments, the finance company that originally financed the car wouldn't refinance it, her bank that she's been with for over 30 years wouldn't refinance it, so I went online to LendingTree.com and found AUTOPAY. Within moments her phone was ringing, Gordon helped her with refinancing her car with just a few questions, a few pictures and a few signed documents. It was an awesome experience and I would certainly recommend using AUTOPAY ... talk to Gordon, I'm telling you, he's awesome... Read More

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AUTOPAY provides direct to consumer financing for individuals looking to refinance or finance a vehicle. We deliver our customers the lowest rates and best loan terms available. We maintain high customer service levels, and provide custom finance solutions.