AUTOPAY Ratings & Reviews

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AUTOPAY

(4.2 of 5) 53 Reviews

79% of our customers would recommend this lender.

About AUTOPAY

AUTOPAY provides direct to consumer financing for individuals looking to refinance or finance a vehicle. We deliver our customers the lowest rates and best loan terms available. We maintain high customer service levels, and provide custom finance solutions.

Customer Reviews

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53 Reviews

(4.2 of 5)
Review Breakdown
  • Lender Review
    from Front Royal, VA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    January 14, 2017

    Auto refinancing

    (0) (0)
    Trying to refinance my auto.interest rate is already 23% why offer something that's 10% higher. NO THANKS

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  • Lender Review
    from Beverly Hills, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    January 30, 2016

    Exceptional service.

    (0) (0)
    Cannot emphasize how easy it was to refinance my auto loan with Autopay from start to finish. Absolutely would recommend, and Havilah was exceptional.

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  • Lender Review
    from Albuquerque, NM
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent customer service

    (0) (0)
    The representative Spencer was very professional and courteous. He answered all my questions and explained everything in a way that made sense. My decision to accept this company's offer was very easy. They ended up saving me a lot more money in the long run.

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  • Lender Review
    from Crowley, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    January 3, 2017

    Bridget the Loan Champion!

    (1) (0)
    Bridget with Autopay was our Loan Champion and she was amazing! She was available anytime we had a question and truly made our refinancing experience well worth it. I would not hesitate to use her in the future or recommend her to any of my friends and family.

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  • Lender Review
    from Harrison Township, MI Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    December 9, 2016

    Calm down

    (2) (0)
    Overly aggressive tactics with multiple calls from different people. Why would i consider refinancing a 2.99% loan with a 10%??

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  • Lender Review
    from Louisville, KY Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    March 5, 2016

    Great Customer Service

    (1) (0)
    After I submitted my refinance application on Lending Tree I was contacted within 30 min by AutoPay. The agent Henry was incredibly helpful and worked quickly to find us the best loan possible. After we agreed to proceed with AutoPay Henry processed our documentation and kept us updated throughout the process. I would recommend AutoPay to anyone looking for a refinance... Read More

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  • Lender Review
    from Sun City West, AZ
    (5 of 5)
    Recommended!
    Reviewed:

    Great Customer Service

    (1) (0)
    I had been searching all sites to locate a company to help me refinance a Title Max loan and was contacted by Autopay rep, Joel Buckout, and he was the best customer service person. He helped me through the process and I was pleased with how he handled the service portion. I recommended he should teach customer services classes because he was great. In today's market many companies are lacking customer service skills and to me that is critical to good service, confidence and repeat business. I will refer them to anyone who needs a loan. ... Read More

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  • Lender Review
    from Chico, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Great first time car loan experience with Autopay

    (1) (0)
    My representative (Henry) was extremely helpful throughout the process, explaining everything in detail every step of the way, answered all my questions and was available every day.

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  • Lender Review
    from Buda, TX Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    August 24, 2016

    Lack of Professionalism

    (0) (0)
    Agent offered me the best rate and monthly payment. But, when it was time to get the contract to me there was nothing but excuses as to why he couldn't make it happen. I asked him not to run my credit again and he did so anyway. Nick M (Co office ext.275) has no follow skills and is the reason i am providing a negative review. Buyer beware.....

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  • Lender Review
    from Kansas City, MO
    (5 of 5)
    Recommended!
    Reviewed:

    ..Like a rabbit outta da hat!

    (1) (0)
    Bridget Timm Loan Consultant AUTOPAY was one of the most pleasant, attentive and thorough individuals I have came across in this business in quite some time. Thanks to you and your team for taking care of me. Kudos to you, Miss Bridget/team! And to the Autopay braintrust for having these folks in your employ.

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AUTOPAY provides direct to consumer financing for individuals looking to refinance or finance a vehicle. We deliver our customers the lowest rates and best loan terms available. We maintain high customer service levels, and provide custom finance solutions.