AUTOPAY Ratings & Reviews

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AUTOPAY

(4.5 of 5) 154 Reviews

88% of our customers would recommend this lender.

About AUTOPAY

AUTOPAY provides direct to consumer financing for individuals looking to refinance or finance a vehicle. We deliver our customers the lowest rates and best loan terms available. We maintain high customer service levels, and provide custom finance solutions.

Customer Reviews

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154 Reviews

(4.5 of 5)
Review Breakdown
  • Lender Review
    from Plainfield, IL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    August 22, 2018

    Stress free auto refiance

    Autopay was a pleasure to work with. The customer service is fantastic and responsive. They made the refinancing process as easy as possible. Aaron made the whole process of refinancing my auto loan painless and stress free. Highly recommended. Ask for Aaron!

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  • Lender Review
    from Rodeo, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Best rate and amazing service

    I had such an amazing experience. A representative named Kayli was so responsive, easy to communicate with, enthusiastic to help, and kept me updated throughout the whole process. I would use auto pay for all my auto loans in the future if they continue to provide service like this. Plus I was able to cut my monthly car payment in half!

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  • Lender Review
    from Beaverton, OR
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    November 10, 2018

    Great rates and great communication

    Great rates and great communication. They gave me a hunch of options and some of the lowest rates available.

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  • Lender Review
    from Okeechobee, FL
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender

    Horrible Company

    This is the worst company I have ever dealt with. Oh it's all good at the application time but then the LIES start. I have been waiting on funding for my loan now for 5 days with no end in site. Run very fast from these people!!

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  • Lender Review
    from Park Forest, IL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender

    My new go-to company from now on!

    I am always cautious when dealing with financial matters over the phone when I cannot see the person on the other line. However, from my initial conversation with my loan champion, Aaron, I knew that I didn’t have anything to worry about. He let me ask as many questions as I needed to, he explained the loan details in a digestible manner and he always spoke with a positive disposition. I spoke to a few other loan representatives before getting in contact with AutoPay and I must say that their approach is what sealed the deal for me to continue on my refinance journey with them. I do not like to feel pressured or pushed to make a decision and that is what I felt with those other representatives. Aaron took his time when speaking to me and I felt I could interject at any moment if I didn’t understand something. I also appreciated the fact that he was accessible via text message. I prefer texting as a fast and efficient mode of communication and this was a huge plus in my book. I was informed at every step of the process and I always felt like I knew what was going on. I was very pleased with the entire process and I want to say a big thank you to Aaron from myself and my family. The loan we received was exactly what we were looking for and I feel comfortable with the terms. I will close this review by saying the following: Aaron Bradley is a Loan Champion through and through.... Read More

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  • Lender Review
    from Everett, WA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    GREAT EXPRIENCE

    Connor helped me alot and was always quick with the information. No matter how many questions I asked or how much I contacted him he was very patience and very willing to help. He also help me by saving money and really look into my auto loan and tried to help me save as much as I can. Thank you connors. I had a wonderful experience and I was able to save money. Thank you for dealing with me! Brittne... Read More

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  • Lender Review
    from Catonsville, MD
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    General Manager

    My experience was excellent. It was a very fast experience and had great support and efficiency from Aaron Bradley, I highly recommend him to serve you.

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  • Lender Review
    from Greensboro, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Easy

    Really easy process. Everyone I delt with was extremely helpful.

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  • Lender Review
    from Thousand Oaks, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    September 29, 2018

    Cut my rates in half

    I worked with Matt G. on my refinaince after a terrible experience buying a car with a high interest rate. He was able to cut it in half after working hard with multiple lenders to find me something that would work for me. He went out of his way to help me save money. Highly recommend. Turned this nighmare around for me and im very grateful.

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  • Lender Review
    from Falls City, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    February 10, 2017

    Positive Review

    R. Waring was a pleasure to work with. His responsiveness and knowledge of products was incredible. He was on top of my refinance request at all times and my experience was totally pain free.

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AUTOPAY provides direct to consumer financing for individuals looking to refinance or finance a vehicle. We deliver our customers the lowest rates and best loan terms available. We maintain high customer service levels, and provide custom finance solutions.