AUTOPAY Ratings & Reviews

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AUTOPAY

(4.5 of 5) 163 Reviews

88% of our customers would recommend this lender.

About AUTOPAY

AUTOPAY provides direct to consumer financing for individuals looking to refinance or finance a vehicle. We deliver our customers the lowest rates and best loan terms available. We maintain high customer service levels, and provide custom finance solutions.

Customer Reviews

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163 Reviews

(4.5 of 5)
Review Breakdown
  • Lender Review
    from Mount Vernon, OH
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender

    thumbs down - very poor service

    It took these guys 3 weeks for a simple car loan that typically takes a few hours at a dealership. I would never use Autopay again, never! After the first week, they kept telling me that it would be done that day or the next. Customer service was horrible. The loan specialist would never call me back or follow through with anything.

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  • Lender Review
    from Sand Springs, OK
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    February 4, 2019

    Easy Process, Lower Payment

    The process to refinance an auto loan with Autopay was quick and easy. Our "Loan Champion", Aaron, was amazing to work with. He was quick to respond to all my inquires, discussed the options in a way that was easy to understand, and was able to answer all my questions without hesitation. His knowledge and helpfulness made the process effortless. He was able to lower my interest rate and get the term I was looking for. Overall it was a great experience. I highly recommend Autopay. ... Read More

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  • Lender Review
    from Smyrna, DE
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    January 30, 2019

    Refinancing my loan

    Aaron Bradley my loan consultant went above and beyond to help me understand how the process worked and to get me the best rate and payment. He answered all the questions I asked in a timely manner. Overall my first experience with refinancing was exceptional.

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  • Lender Review
    from Orland Park, IL
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    January 2, 2019

    AUTO PAY--Not worth the time!

    With a very,very high credit score, I was approved for a loan. After submitting all documentation and proof of income,it took many days to try and get the financing and then was declined. Trying to buy out my leased vehicle, I wanted to reduce the amount borrowed. Auto Pay took my credit card for down payment, charged it immediately before the loan was approved and then delayed in refunding my money after declining my application. Terrible communication and inefficient lending practice! I was approved through another "real" lender in less than 2 days at a similar low interest rate. Auto Pay is not worth the time! And the service they provided-NONE... Read More

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  • Lender Review
    from Huntington, NY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    November 3, 2018
    Loan Closed On:
    December 4, 2018

    Ryan M did a great job!

    Ryan M was a tremendous help and went above and beyond to help me refinance my auto loans. He took the time to explain the process and paperwork needed. I highly recommend Ryan M for all your car re-finance needs.

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  • Lender Review
    from Eagle Lake, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    January 2, 2019

    Excellent Experience

    I am so glad I refinanced my car through Lending Tree Autopay. I was never pressured and my representative was patient and respectful. Sandra kept me updated on each step and explained the need for each document. My interest rate is now half what I was paying with a payment that saves me $75.00 a month! Every question I had was promptly answered with a call or text. Sandra honestly made me feel as if I was her only client and was always friendly. I am so pleased with Autopay.... Read More

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  • Lender Review
    from Plano, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    December 18, 2018

    Great Experiance

    Autopay was a great experience for me. They were able to cut my payment in half and provided outstanding customer service. The speed of my approval was in my own hands, one autopay had everything they needed things moved very quickly.

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  • Lender Review
    from Alpharetta, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    November 30, 2018

    Awesome service

    Wonderful people to work with. They saved me lot of money.

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  • Lender Review
    from Muskego, WI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    November 27, 2018

    very understanding

    Although it took longer than one would expect, 100% of the delay was on me as I was trying to refinance immediately after purchase, thus did not have a copy of my registration ready. Aaron was great and kept in contact and kept me in the loop, not to mention, very understanding with they entire situation. Some things were asked for multiple times, like paystubs, however as I'm in the lending industry, I completely understand things happen, or are overlooked. It was not an inconvenience to send new docs. Overall it was a great experience... Read More

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  • Lender Review
    from Plainfield, IL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    August 22, 2018

    Stress free auto refiance

    Autopay was a pleasure to work with. The customer service is fantastic and responsive. They made the refinancing process as easy as possible. Aaron made the whole process of refinancing my auto loan painless and stress free. Highly recommended. Ask for Aaron!

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AUTOPAY provides direct to consumer financing for individuals looking to refinance or finance a vehicle. We deliver our customers the lowest rates and best loan terms available. We maintain high customer service levels, and provide custom finance solutions.