AUTOPAY Ratings & Reviews

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AUTOPAY

(4.2 of 5) 48 Reviews

81% of our customers would recommend this lender.

About AUTOPAY

AUTOPAY provides direct to consumer financing for individuals looking to refinance or finance a vehicle. We deliver our customers the lowest rates and best loan terms available.  We maintain high customer service levels, and provide custom finance...

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Customer Reviews

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48 Reviews

(4.2 of 5)
Review Breakdown
  • Lender Review
    from Louisville, KY Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    March 5, 2016

    Great Customer Service

    (0) (0)
    After I submitted my refinance application on Lending Tree I was contacted within 30 min by AutoPay. The agent Henry was incredibly helpful and worked quickly to find us the best loan possible. After we agreed to proceed with AutoPay Henry processed our documentation and kept us updated throughout the process. I would recommend AutoPay to anyone looking for a refinance... Read More

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  • Lender Review
    from Sun City West, AZ
    (5 of 5)
    Recommended!
    Reviewed:

    Great Customer Service

    (0) (0)
    I had been searching all sites to locate a company to help me refinance a Title Max loan and was contacted by Autopay rep, Joel Buckout, and he was the best customer service person. He helped me through the process and I was pleased with how he handled the service portion. I recommended he should teach customer services classes because he was great. In today's market many companies are lacking customer service skills and to me that is critical to good service, confidence and repeat business. I will refer them to anyone who needs a loan. ... Read More

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  • Lender Review
    from Chico, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Great first time car loan experience with Autopay

    (0) (0)
    My representative (Henry) was extremely helpful throughout the process, explaining everything in detail every step of the way, answered all my questions and was available every day.

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  • Lender Review
    from Buda, TX Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    August 24, 2016

    Lack of Professionalism

    (0) (0)
    Agent offered me the best rate and monthly payment. But, when it was time to get the contract to me there was nothing but excuses as to why he couldn't make it happen. I asked him not to run my credit again and he did so anyway. Nick M (Co office ext.275) has no follow skills and is the reason i am providing a negative review. Buyer beware.....

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  • Lender Review
    from Kansas City, MO
    (5 of 5)
    Recommended!
    Reviewed:

    ..Like a rabbit outta da hat!

    (0) (0)
    Bridget Timm Loan Consultant AUTOPAY was one of the most pleasant, attentive and thorough individuals I have came across in this business in quite some time. Thanks to you and your team for taking care of me. Kudos to you, Miss Bridget/team! And to the Autopay braintrust for having these folks in your employ.

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  • Lender Review
    from Tulsa, OK Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    June 23, 2016

    Wonderful Customer Service

    (0) (0)
    My agent has been Joel Buckhout. He was great to work with. He provided wonderful customer service. He was expedient, professional, nonpressuring, and made my refi painfree. I highly recommend.

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  • Lender Review
    from Murrieta, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    July 29, 2016

    Very pleased with Autopay

    (0) (0)
    Purchases a 1 year old vehicle, and was getting quotes of 15% and higher!! Autopay secured me a loan at 5.25% with a credit union in Arizona, and I couldn't be more pleased. I worked with Sabien Santovena, he's AWESOME, ask for him. He worked with me even as I changed the contract halfway through and was patient as I worked through all the details for the first time!! USE AUTOPAY!!... Read More

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  • Lender Review
    from Houston, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    January 19, 2016

    Good deal!

    (0) (0)
    Refinancing my auto loan with Lendingtree was easy. Once I navigated through Lendingtree application process, many offers were sent to me. Having many companies trying to give me the best deal actually helped me to save money and time. When I talked to Anthony from Autopay, he helped me to go through the process. I would definitely recommend Lendingtree.

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  • Lender Review
    from Baltimore, MD
    (1 of 5)
    Reviewed:

    Not a happy customer

    (0) (1)
    I am trying to refinance my vehicle to lower my car payments and interest rate. I received an email that had me thinking that I was going to be able to have my vehicle refinanced but unfortunately I am stuck with a high interest rate and high car payment.

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  • Lender Review
    from Middletown, IN Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    July 20, 2016

    Help is on the way

    (0) (0)
    Lendingtree helped me refinance my auto loan. The process was easy for a guy like myself that isn't computer savvy. Once I navigated my way through the website, I was sent many offers. After I chose one, Joel contacted me to guide me through the rest of the procedure. Joel was very informative and helped me tremendously. I will use Lendingtree again. I will ask for Joel Buckhout: you should too.... Read More

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AUTOPAY provides direct to consumer financing for individuals looking to refinance or finance a vehicle. We deliver our customers the lowest rates and best loan terms available.  We maintain high customer service levels, and provide custom finance solutions.