Banc Home Loans Ratings & Reviews

NMLS ID: 530611

Banc Home Loans

4 of 5 573 Reviews


Who is Banc Home Loans?

For decades, millions of Americans have dreamt of owning a home only to awaken to closed doors, obstacles and excuses. And it’s primarily due to a poor experience starting with the home lending process. At Banc Home Loans, a division of Banc of California,...

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82% of our customers would recommend this lender. (77 of 94)


Customer Reviews


  • (0) (0)

    Great help from Banc Home Loans

    Yes, I recommend this lender

    I had a great experience with Ari from the Irvine, California office. He was patient with me when I didn't understand how to access items on my computer. He explained everything slowly and clearly. I liked his friendly attitude. I would recommend him to anyone, but especially to my senior friends because he seemed to understand my needs as a senior citizen.

    By:   (Blackfoot, ID)Reviewed On:

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  • (0) (0)

    Great Experience

    Yes, I recommend this lender

    The Banchome team was a pleasure to work with - responsive, transparent and interested in ensuring a high comfort level throughout the process. I have literally never had a smoother financial services experience - we were able to wrap the whole process in less than 30 days. Terrific personal attention from the bankers and loan processors was at the core of the experience - this is the way every interaction with a financial (or other) institution should be conducted!

    By:   (Lilburn, GA)Reviewed On:

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  • (1) (0)

    Great company

    Yes, I recommend this lender

    We had a very thorough and professional experience with our Mortgage Loan Officer, Christian Saldana. He worked closely with his boss and we got a great rate and was able to transfer the mortgage from my name to my husband's name. We closed while we were on vacation in Florida (a notary came to our hotel lobby and we signed the papers). We had no surprises in the paperwork. It was easy and awesome! The underwriting process was very thorough, but we had our documents ready so it was no problem. We were informed every step of the way. The entire team at Banc Home Loans/Banc of California was awesome! Christian worked really really hard for us (and most of all...he didn't give up on us!) and gave us personal attention - great with returning calls and emails! Thank you Christian!!!!

    By:   (Walled Lake, MI)Reviewed On:

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  • (1) (0)

    Refinance

    Yes, I recommend this lender

    Good rates and service. Really helped me on understanding what I needed to do to fix my credit to get the loan. Took over 2 months but it was because I needed to fix some items on my credit. Would recommend on using for a refinance.

    By:   (California)Reviewed On:

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  • (2) (0)

    Awesome Experience Overall

    Yes, I recommend this lender

    I took about nine different offers from mortgage companies and Banc Home Loans was by far the best choice! I had my interest rate lowered with a streamline V.A. loan with no closing cost and no appraisal. It was easy and they were straight forward and prompt with their service. Thank you for the great service!

    By:   (Tampa, FL)Reviewed On:

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  • (4) (0)

    SLOW, TOO MANY ESTIMATES, MISTAKES

    Too many mistakes during the process. WILL NOT RETURN PHONE CALLS OR E-MAILS in a timely manner. On a cash out loan, sent a check for the WRONG amount following closing. Took over EIGHT (8) weeks to close. Sales person was nice, but the promises made by the sales department could not be counted on as the process proceeded. Just a frustrating experience from beginning to end.

    By:   (Not in California)Reviewed On:

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  • (2) (1)

    Very pleased

    Yes, I recommend this lender

    Refinanced our home mortgage and equity line. The interest rate was low and our loan officer was very personable and knowledgeable. We went through VA and although it took a bit longer to close (almost 7 weeks) it was pretty painless. Have already recommended them to a friend.

    By:   (Ohio)Reviewed On:

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  • (2) (2)

    Excellent

    Yes, I recommend this lender

    I cannot begin to tell you what a wonderful experience I had with BANC Home Loans. From start to ending they were there every step of the way. Rita was so wonderful to work with and was very responsive every time I had a question. I do not believe there is a better lender out there that could match the customer service or responsiveness of BANC Home Loans

    By:   (Texas)Reviewed On:

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  • (8) (2)

    Watch out for double fees

    Overall the process was fairly simple and quick. The rate was nothing spectacular just the going rate. They were quick to get me to pay an appraisal fee with my credit card. The person handling my loan told me that the amount would be credited at the time the loan funds. When the loan funded I checked my documents and found no credit. In fact I found a charge for the same amount for the appraisal. So I had paid the appraisal fee twice. I brought that to the attention of the loan coordinator. He reviewed my documentation, found the same thing, and initially said he would credit my credit card immediately. That never happened. I contacted him again and he then told me that they were investigating. That was a month ago. I have since filed a complaint with the Consumer Financial Protection Bureau.

    By:   (Banning, CA)Reviewed On:

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  • (4) (0)

    BAC Refinance

    Yes, I recommend this lender

    It was a pleasure to work with them. I received the rate they quoted and everything was handled in a courteous and professional manner,

    By:   (Dayton,OH)Reviewed On:

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For decades, millions of Americans have dreamt of owning a home only to awaken to closed doors, obstacles and excuses. And it’s primarily due to a poor experience starting with the home lending process. At Banc Home Loans, a division of Banc of California, N.A., our mission is to simplify and streamline the lending process, and to open more doors to homeownership with flexible lending products and exceptional service.
We help our customers discover the solutions that best fit their unique situation. Starting with the fact that the word “no” isn’t in our vocabulary. If one solution isn’t working for our customers, we simply find another. And unlike big, impersonal banks and online-only lenders, we’re local and work with the speed and convenience that it takes to make a deal close. Call or visit a Banc Home Loans location today to enjoy a whole new lending experience.
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