Bank Mortgage Solutions Ratings & Reviews

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Bank Mortgage Solutions

(3.9 of 5) 116 Reviews

100% of our customers would recommend this lender.

About Bank Mortgage Solutions

BankMortgageSolutions, LLC is a national discount lender providing home loans to consumers across the nation. Our systems use the latest in technology to accomplish a fast efficient and smooth loan process. We value you as a customer and will treat you...

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Customer Reviews

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116 Reviews

(3.9 of 5)
  • Lender Review
    from Sun City, AZ Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    August 16, 2010
    Loan Closed On:
    December 2, 2010

    post signing issues

    (0) (1)
    I rated customer service as poor because I have been trying to get a correction to our deed ever since the signing of the document and have had no success. Up to that point, I was happy with the overall service. At our signing, we identified that our deed did not properly identify the manner in which we wanted our loan to be carried/recorded. The notary who administered the signed noted this and returned the information to the title company. I have emailed my contact at the mortgage company. NO RESOLUTION! I have asked for a corrected copy - again, no resolution. I am very discouraged at this point!! The cover letter to the docs carried the information correctly but the actual deed did not. HOW DO I GET RESOLUTION/RESPONSE TO MY ISSUE... Read More

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  • Lender Review
    from WA Confirmed LendingTree Customer
    (3 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    March 11, 2010
    Loan Closed On:
    October 4, 2010

    Good interest rate/fees, lousy loan officers

    (0) (0)
    The loan officers and underwriters aren't very knowledgeable about VA loans and there were a lot of surprise requirements/fees that popped up during closing. But they did have the lowest rate/closing fees. You get what you pay for. Be prepared to do a lot of work/research on your own. This was my first home purchase so everything was new to me and the loan officer did a poor job of explaining all the details. If you have been through the VA buying process before and know what to expect this lender is a good deal... Read More

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  • Lender Review
    from Scottsdale, AZ Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    October 1, 2009
    Loan Closed On:
    November 3, 2009

    Stellar

    (1) (0)
    Truly personalized service, extremely responsive, super low rates and fees. I can't think of anything Kim could have done better. I've already referred four people to this lender, specifically this loan officer, Kim Shuey.

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BankMortgageSolutions, LLC is a national discount lender providing home loans to consumers across the nation. Our systems use the latest in technology to accomplish a fast efficient and smooth loan process. We value you as a customer and will treat you like one as well. We have not forgotten the value of customer service.