Bank of Internet Ratings & Reviews

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NMLS ID: 524995

Bank of Internet

(4.8 of 5) 178 Reviews

83% of our customers would recommend this lender.

About Bank of Internet

Bank of Internet USA, a division of BofI Federal Bank is a FDIC insured bank offering industry leading rates with award winning service. We work hard to close your loan fast. Our branchless model, straightforward approach, dedicated mortgage consultants...

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Loan Officers

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Barbara Potter Las Vegas, NV
Melissa Wallen San Diego, CA
Vanessa Toscano San Diego, CA
Kathy Azodi San Diego, CA
Timothy Reeves San Diego, CA
Shaun Hermansen Las Vegas, NV
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Customer Reviews

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178 Reviews

(4.8 of 5)
  • Lender Review
    from Brooklyn, NY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    great rate

    Matthew was on top of every last detail till the after the closing.

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  • Lender Review
    from Holland, MI
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Refi went well

    Our refi process was fairly simple. Our rep Jonathan Monjazi was very helpful regarding our options and the process.

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  • Loan Officer Review
    from San Antonio, TX
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Toscano Review

    As a former underwriter I understand what it takes to process and close a loan. Ms.Toscano was professional in all aspects of the loan process. She and other staff responded to inquires promptly which enabled a very quick closing with few issues. Highly recommend her and the bank.

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  • Lender Review
    from Greenbrae, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Far exceede my expectations!

    The service was far better than what I have previously experienced in the mortgage and lending world. Quick responses, great to speak to and friendly reps. I would highly recommend them to anyone looking for a home loan!

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  • Lender Review
    from Walnut Creek, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Great Service

    Bank of Internet provided excellent service for our refinancing needs as well as a loan for a new purchase. Jonathan Monjazi and Michael Kintzle both were very responsive and knowledgeable.

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  • Loan Officer Review
    from Mohave Valley, AZ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Extremely Happy!

    Barbara was great to work with and made refinancing and smooth process. She was quick to respond to any questions or concerns we had. I would highly recommend her. Five stars!

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  • Loan Officer Review
    from Lorton, VA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Happy customers

    Thanks for going all out!!!

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  • Lender Review
    from Lorton, VA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Exceptional

    I had a little hiccup in the loan underwriting process. The folks at BOFI went above and beyond the call of duty to help. I am very grateful to all of them. They truly have your back.

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  • Loan Officer Review
    from Fort Wayne, IN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    VA loan Refi

    My experience with Barbara Potter and the Banc of California was outstanding, I would recommend them to any of my family and friends. She worked on my VA refi loan, and was great even when I changed my mind a few times about the amount of cash I wanted back. Never felt like she was trying to sell me something, always felt like she was helping me.

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  • Loan Officer Review
    from Waverly, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Thanks Melissa

    Thank you Melissa! I don't know how easy Refis are supposed to be but I do know this one felt easy. I do believe it was because of Melissa. I never felt passed along but rather like we were partners consulting with other people in the process. I know she works for the bank and I had to keep reminding myself of that. I suppose that would be the best result. I feel like as a consumer I made a good decision to do the refi, the cost was good, and the customer service experience was better than any other banking experience I have had. You know that triangle of cost, quality and time? I started my refi a month after my coworker and finished three days after him. I got the best structure for me and would have pd more and waited longer but only if Melissa was still working the process. ... Read More

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Bank of Internet USA, a division of BofI Federal Bank is a FDIC insured bank offering industry leading rates with award winning service. We work hard to close your loan fast. Our branchless model, straightforward approach, dedicated mortgage consultants and innovative products deliver valued added solutions to our customers.