Banner Bank Ratings & Reviews

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NMLS ID: 423092

Banner Bank

(5 of 5) 25 Reviews

100% of our customers would recommend this lender.

About Banner Bank

Banner Bank is a community bank committed to providing competitive value, responsive service, reliable answers and a connection to every community we serve. We offer customers a full complement of business and personal banking products, including residential...

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Customer Reviews

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25 Reviews

(5 of 5)
Review Breakdown
  • (25)
  • (0)
  • (0)
  • (0)
  • (0)
  • Lender Review
    from Coeur D Alene, ID
    (5 of 5)
    Recommended!
    Reviewed:

    Lisa Knight is the best!

    (0) (0)
    Buying a home is a lengthy and stressful process. After scoping the area for a few months my husband and finally closed on our house in March, 2016. After shopping local independent lenders and seeing outrageous fees we remembered a commercial we saw on Lending Tree. We plugged in our zip code and Banner Bank was the top rated bank in our area for mortgage loans. We completed our application and within 15 minutes we received a call from Lisa. This was 7:00pm and we were shocked to hear from someone after hours. Lisa thoroughly explained banner banks fees, what we could afford, and had a pre-approval letter ready for us in less than 24 hours. The process of our loan went smoothly and we couldn't have asked for a better experience. I highly recommend Lisa... Read More

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  • Lender Review
    from Olympia, WA
    (5 of 5)
    Recommended!
    Reviewed:

    Helpful throughout the whole process

    (0) (0)
    I worked with Lisa Knight and found her to be very professional, responsive, and knowledgable. She worked diligently to keep the process moving and was very willing to answer my questions and keep me informed.

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  • Lender Review
    from Boise, ID
    (5 of 5)
    Recommended!
    Reviewed:

    Unbeatable customer service

    (0) (0)
    I worked with Lisa Knight on the purchase of my first home with an FHA loan. Lisa was very knowledgeable about all the FHA products available in my state (Idaho), and even recommended a better loan with a lower interest rate than the one I had been considering. She was personable and there for me every step of the way, making the whole process a lot less daunting. Lisa made sure everything was ready to go by the closing date. Even the title company agent said it was the lowest rate she had seen in awhile and my real estate agent commented that he'd never seen a loan get funded so fast. I would definitely work with her again on future home loans... Read More

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  • Lender Review
    from Beaverton, OR
    (5 of 5)
    Recommended!
    Reviewed:

    Stephen Boyd- Amazing Loan Officer!

    (2) (0)
    Above and beyond service answering questions and concerns outside normal business hours! Friendly! Depth and breadth of loan productions best we've ever experienced in buying a home, matching our financial goals and timelines with the best loan we could possibly have imagined! He came in a good $1,200 under closing costs of two other major lender's agents. Quick responses, never left us hanging. Highly professional yet personable... Read More

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  • Lender Review
    from Kennewick wa
    (5 of 5)
    Recommended!
    Reviewed:

    great finish!

    (3) (0)
    We had to do a simultaneous close. Existing was fha and new purchase was conventional. Stephen kept us constantly up to date in the process and even though timing was tight he delivered as promised. We STRONGLY recommend Stephen Boyd and American West. They will save you time,frustration and they were the lowest for closing costs!

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  • Lender Review
    from kelso,wa
    (5 of 5)
    Recommended!
    Reviewed:

    exceptional !

    (0) (0)
    Lisa knight is without a doubt the best loan officer ever. She takes pride in what she does and takes a personal interest in your loan. In a day and age where customer service is non existent , she takes customer service to the next level. Thank you lisa for all your hard work!

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  • Lender Review
    from Days Creek, Oregon
    (5 of 5)
    Recommended!
    Reviewed:

    Refinance in Oregon

    (1) (0)
    I would like to thank Lisa Knight from AmericanWest Bank for her excellent service in helping us refinance our home. Because we live in a rural area with few comparables it was difficult to get an appraisal done. But Lisa stuck with us and made sure we kept the rate we locked in at. Although it took longer that we expected to complete the refinance, Lisa was there until the end. Thank you Lisa and AmericanWest Bank... Read More

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  • Lender Review
    from Oregon
    (5 of 5)
    Recommended!
    Reviewed:

    Choose Stephen Boyd

    (2) (0)
    When we contacted Lending Tree to find a lender, we received a lot of emails and calls from different lenders; however, Stephen with American West definitely stood out from the rest. He was very professional and extremely easy to work with. Stephen was quick and responsive in answering our questions and concerns. It was surprising how quickly he could get us our pre-approval so that we can submit to the seller. We even chose Stephen over our homebuilder’s “preferred” lender simply because Stephen was able to get us a better rate. Everyone talks about how lengthy and difficult this whole process is; but for us it seemed fairly easy. One of my co-worker had started the home buying process way before us and we closed and moved in to our beautiful home a month before my co-worker. Having the right loan officer definitely makes a big different and we couldn’t be happier choosing Stephen. If we have to go through this process again, I know who I would contact. Thanks Stephen... Read More

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  • Lender Review
    from Prineville, OR
    (5 of 5)
    Recommended!
    Reviewed:

    Best homebuying experience ever!!!

    (2) (0)
    Finding a lender for our first home purchase was the worst nightmare ever until we met Stephen. He helped us through the process and gave us step-by-step tips and playbacks. Not only did he get us into our first home, but he also educated us on the home buying process. We were able to close on our first home with a wealth of knowledge and understanding about real estate and the lending process... Read More

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  • Lender Review
    from San Diego, Ca
    (5 of 5)
    Recommended!
    Reviewed:

    Best Service

    (1) (0)
    Stephen Boyd provided us with the best service we have ever had in purchasing a home( #8) for us. Honest and upfront, no last minute changes to the terms and we even were offered a rate reduction after we locked in our rate. Outstanding!!

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Banner Bank is a community bank committed to providing competitive value, responsive service, reliable answers and a connection to every community we serve. We offer customers a full complement of business and personal banking products, including residential lending. Financing a home is often one of the most significant decisions you’ll make in your lifetime. You deserve a trusted advisor to guide you through the process, answer every question, and that is committed to delivering the best in knowledge and customer service.