Bay Equity Home Loans Ratings & Reviews

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NMLS ID: 76988

Bay Equity Home Loans

(3.3 of 5) 3 Reviews

67% of our customers would recommend this lender.

About Bay Equity Home Loans

Bay Equity opened in San Francisco in April of 2008 and funded its first loan one month later. In its short history, Bay Equity has expanded and is now lending in ten western states and growing. It first achieved $100 million per month in loans funded,...

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Loan Officers

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Steven Bouillon Livermore, CA
Timothy Hardin Ladera Ranch, CA
Zachary Hardin Ladera Ranch, CA
Jeff Sokol Walnut Creek, CA
Cecil Dunlap Pleasanton, CA
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Customer Reviews

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3 Reviews

(3.3 of 5)
Review Breakdown
  • Lender Review
    from Bogart, GA
    (1 of 5)
    Reviewed:

    Nightmare

    (0) (0)
    My experience with the Alpharetta, GA branch of Bay Equity with Chase Murray as the loan officer was nothing less than an emotional roller coaster of a nightmare. They represented themselves as knowledgeable in the area of HUD and FHA when they were not. I was forced to go behind them and check every piece of information and, more often than not, found that they were mistaken. Their mistakes cost me a lot of money and time and, ultimately, caused me to lose the contract on the house. The loan officer would make a lot of promises verbally but was always careful not to put those promises in writing. In the end, his promises were hallow. The staff at Bay Equity were slow to respond sometimes ignoring calls and emails for days and even weeks on end causing missed deadlines and delayed processing. They were very unconcerned about me as a customer and a human being... Read More

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  • Lender Review
    from lake oswego, OR Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    April 19, 2014

    fantastic

    (2) (0)
    My credit was not perfect and they made it seem easy. My loan officer walked me through the whole process. Zach was great.

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  • Lender Review
    from Broomfield, CO Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    April 29, 2013

    Great lender to work with

    (10) (6)
    This lender worked extra hard to get my mortgage completed in an acceptable manner despite many challenges.

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    We are actively working with the client. The client started the process at the end of April 4/30 and he lives in a rural area of CO. The appraisal took about a month to complete because of the location and lack of appraisers. The valuation of the home presented a potential structural problem and he was aware of this issue as he had recently purchased the house FHA. We were watching market conditions hoping for continued improvement and the borrower was aware that he was floating. When the market shifted dramatically we expected some retracement and it never came. When the appraisal came in it affected his rate/cost structure as well. The client didn’t know if he wanted to proceed or not. We have been actively working with the consumer to make him happy. In a call today with him he said he wrote the review out of frustration however he would revisit it once the loan was complete to give a more appropriate review.
Bay Equity opened in San Francisco in April of 2008 and funded its first loan one month later. In its short history, Bay Equity has expanded and is now lending in ten western states and growing. It first achieved $100 million per month in loans funded, and recently reached a company milestone of $2 billion in loan production. The company is a direct lender with in-house Underwriters for FHA, VA, Conventional and Jumbo loan programs. By providing fast service and better rates, Bay Equity is quickly becoming the preferred choice for Buyers, Home Owners and Realtors.