Bay Equity Home Loans
67% of our customers would recommend this lender.
About Bay Equity Home Loans
Bay Equity opened in San Francisco in April of 2008 and funded its first loan one month later. In its short history, Bay Equity has expanded and is now lending in ten western states and growing. It first achieved $100 million per month in loans funded,...Read more
Lender ReviewMichelle from Bogart, GA
NightmareMy experience with the Alpharetta, GA branch of Bay Equity with Chase Murray as the loan officer was nothing less than an emotional roller coaster of a nightmare. They represented themselves as knowledgeable in the area of HUD and FHA when they were not. I was forced to go behind them and check every piece of information and, more often than not, found that they were mistaken. Their mistakes cost me a lot of money and time and, ultimately, caused me to lose the contract on the house. The loan officer would make a lot of promises verbally but was always careful not to put those promises in writing. In the end, his promises were hallow. The staff at Bay Equity were slow to respond sometimes ignoring calls and emails for days and even weeks on end causing missed deadlines and delayed processing. They were very unconcerned about me as a customer and a human being... Read More
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Lender ReviewStevenB from Broomfield, CO Confirmed LendingTree CustomerRecommended!
Great lender to work withThis lender worked extra hard to get my mortgage completed in an acceptable manner despite many challenges.
Was this review helpful?We are actively working with the client. The client started the process at the end of April 4/30 and he lives in a rural area of CO. The appraisal took about a month to complete because of the location and lack of appraisers. The valuation of the home presented a potential structural problem and he was aware of this issue as he had recently purchased the house FHA. We were watching market conditions hoping for continued improvement and the borrower was aware that he was floating. When the market shifted dramatically we expected some retracement and it never came. When the appraisal came in it affected his rate/cost structure as well. The client didn’t know if he wanted to proceed or not. We have been actively working with the consumer to make him happy. In a call today with him he said he wrote the review out of frustration however he would revisit it once the loan was complete to give a more appropriate review.