Busey Bank Ratings & Reviews

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NMLS ID: 509055

Busey Bank

(4.7 of 5) 742 Reviews

99% of our customers would recommend this lender.

About Busey Bank

Whether you’re looking for your first home or dream home, Busey can help make the dream of homeownership a reality. By being there every step of the way, we can ensure a simplified home financing experience.   A trusted provider for all of your...

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Loan Officers

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Collin Donahue Overland Park, KS
Nick Wages Overland Park, KS
Donald Little Overland Park, KS
Jeff Koontz Overland Park, KS
Brian Duncan Overland Park, KS
Brett Manlove Overland Park, KS
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Customer Reviews

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742 Reviews

(4.7 of 5)
  • Loan Officer Review
    from Kansas City, KS
    (5 of 5)
    Recommended!
    Reviewed:

    Busey had the rates, Patrick had the service

    (1) (0)
    This was the purchase of our first home and Patrick was very patient with us as we worked through our learning curve. He explained the business in a way we could relate to and made certain we were informed throughout the entire process. Busey bank provided us with the best rate for our mortgage loan, but Patrick knocked it out of the park for us with his knowledge and level of service...we communicated several times a day as we worked through certain items. Patrick was always timely and when he knew he wouldn't be available, he was prepared with a back up plan. Great experienc... Read More

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  • Lender Review
    from Spring Hill, TN Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    January 24, 2017

    Phenomenal Experience

    (0) (0)
    Busey Bank has been nothing short of phenomenal to work with! Busey was very responsive, and beat out all other rates as well as lender credit!

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  • Loan Officer Review
    from Chicago, IL
    (5 of 5)
    Recommended!
    Reviewed:

    Professional, Personable, Responsive

    (0) (0)
    Steven is very responsive and personable. He is knowledgeable and anticipates challenges before they come. I have worked with a variety of lenders over the years and Steven is the best I have worked with. He will be my first call next time I need loan servicing.

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  • Lender Review
    from Chicago, IL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    September 23, 2015

    Amazing Bank to work with!

    (0) (0)
    Steven Kingston was absolutely amazing to work with. Incredibly responsive and great at anticipating our needs. A smooth and seemless refinance. I highly recommend them to anyone who wants a hassle free, personal touch, professional loan serviced.

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  • Loan Officer Review
    from Kansas City, MO
    (5 of 5)
    Recommended!
    Reviewed:

    Steven Kingston

    (0) (0)
    I worked with Steven Kingston for home purchase financing through Busey Bank. It was my first time buying a home, so I was concerned that I would be a "difficult" customer. Mr. Kingston was very helpful, professional, and patient throughout the loan process. I always felt comfortable calling him to ask questions about the pre-approval and application process. I will be recommending Mr. Kingston to others for home purchase financing... Read More

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  • Lender Review
    from Kansas City, MO
    (5 of 5)
    Recommended!
    Reviewed:

    Busey Bank

    (0) (0)
    I worked with Steven Kingston (NMLS #239760) for home purchase financing at Busey Bank. Mr. Kingston was very professional, responsive, and patient throughout the loan process. I will be recommending Mr. Kingston to others for home purchase financing.

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  • Lender Review
    from Kansas City, MO
    (5 of 5)
    Recommended!
    Reviewed:

    Busey Bank

    (0) (0)
    Very responsive and helpful. Provided complete and detailed answers to all of my questions. Positive experience.

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  • Loan Officer Review
    from Suffolk, VA
    (5 of 5)
    Recommended!
    Reviewed:

    outstanding loan

    (0) (0)
    This was a very easy loan process. The loan officer and I where in contact on the phone or by email almost every day. I have tried to refinance my home to lower the 9% rate for the past three years with 12 different lenders. My situation was complex and I was extremely nervous this loan would also be dropped on some technicality or another. Collin looked ahead and had several solutions for possible problems before they even arrived and with calming reassurance he walked me through every step of the loan process. My new loan dropped my rate below 4% and saved over $700 a month. I am very happy with the loan and even more pleased with the team that made it happen. when you look in the dictionary for "goes above and beyond" it simply reads "See Collin Donahue with Busey Bank.... Read More

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  • Lender Review
    from Suffolk, VA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    February 1, 2017

    5 stars is not enough, the best of the best.

    (0) (0)
    To start with I have been attempting to refinance my home for over three years. I have worked with 12 lenders and each of them tried to sell me a product that I did not want or would drop my application for the smallest reason after I paid their fees. Not so with Busey Bank, they where looking ahead for any possible problems and provided several solutions before they arrived. I was given a great rate and closed in less than 30 days. I would be proud to give my personal recommendation of this lender to anyone looking to purchase a new home or refinance an existing loan.... Read More

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  • Loan Officer Review
    from South San Francisco, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Superstart

    (0) (0)
    Outstanding loan officer - exceptional customer service. It was one of the best experiences my husband and I have had. To bad there aren't more people like Mark, Knowledgeable, customer focused and attentive. Thank you - Rosewood

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Whether you’re looking for your first home or dream home, Busey can help make the dream of homeownership a reality. By being there every step of the way, we can ensure a simplified home financing experience.   A trusted provider for all of your home financing needs, Busey has been recognized as a Top Lender by LendingTree® based on customer ratings and reviews. Additionally, the Illinois Housing Development Authority (IHDA) recognized Busey as the #1 Mortgage Lender in the entire state from 2008-2013—and the Top Lender in Central Illinois in 2014 and 2015.   Our award-winning mortgage team will find the financing that’s best for you. Busey. Your Dream. Our Promise.   Member FDIC l Equal Housing Lender