Caliber Home Loans Ratings & Reviews

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NMLS ID: 15622

Caliber Home Loans

(1 of 5) 2 Reviews

50% of our customers would recommend this lender.

About Caliber Home Loans

Caliber Home Loans, Inc. is a privately held financial services company. Caliber's headquarters are based in Irving, TX. The company is an approved Seller/Servicer for both Fannie Mae and Freddie mac, an approved issuer for Ginnie Mae and is an approved...

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Loan Officers

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Chris Langs Scottsdale, AZ
Brent Baldock Alpharetta, GA
Savy Voeun Irvine, CA
Doug Davis Long Beach, CA
Arne Aalrust Downers Grove, IL
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Customer Reviews

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2 Reviews

(1 of 5)
Review Breakdown
  • Loan Officer Review
    from Mesa, AZ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this loan officer

    Very smart and doesn't ignore your calls

    (0) (0)
    If you want a guy who is very attentive and will tell it to you straight - Chris is your guy. He knows everything about the mortgage process and will pick the one that fits best in your situation. We didn't think we would get qualified because of credit issues, but Chris helped us find a way and got us prequalified!

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  • Lender Review
    from Sacramento, CA
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward

    Caliber will charge "points" and "reserves"

    (0) (0)
    We do not have great credit and were ecstatic when Assent reached out to us. After it was made clear that Caliber would own our mortgage, not Assent, and that Assent would only serve as the loan officer, we got a little worried. Caliber was going to charge us over 10k for the refinance. We completed the appraisal, which unfortunately came in lower than expected and which cost 500 dollars. With the refinance amount lowered, we were still approved. Until we weren't. Caliber came back later and said that we needed 6 months of "reserves" to the tune of 30k in order to continue. Fully knowing what our financial situation was the entire time. Beware, they will move the "goal posts" on you, and you will be at their mercy. We were transparent with them through the entire process and they were not transparent with us. This was a huge learning experience for us. If you do choose to do business with them ask up front if they charge "points", if you need "reserves" and ask to see their "guidelines", which seem to change from day to day. I know it's not easy to try and fix your situation when your credit is poor, but this was a terrible experience. Best of luck.... Read More

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  • Loan Officer Review
    from Atlanta, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Great to work with

    (0) (0)
    Tom was wonderful to work with! He went above and beyond and gave me options when I was refinancing my mortgage. I would love to work with him in the future and recommend him to anyone going through the loan process.

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Caliber Home Loans, Inc. is a privately held financial services company. Caliber's headquarters are based in Irving, TX. The company is an approved Seller/Servicer for both Fannie Mae and Freddie mac, an approved issuer for Ginnie Mae and is an approved servicer for FHA, VA and the USDA. The company carries multiple servicer ratings from Standard and Poor's, Moody's, Fitchy, and DBRS.