Capital One Auto Finance Ratings & Reviews

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NMLS ID: 453156

Capital One Auto Finance

(4.4 of 5) 4042 Reviews

62% of our customers would recommend this lender.

About Capital One Auto Finance

Capital One Auto Finance offers competitive-rate financing for new and used vehicle purchases, as well as auto loan refinancing. AutoNavigator®  allows you to see if you pre-qualify for financing a new or used vehicle with no risk...

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Customer Reviews

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4042 Reviews

(4.4 of 5)
  • Lender Review
    from Warner Robins, GA Confirmed LendingTree Customer
    (3 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    September 19, 2017

    They Gave Me No Chance

    Well highly recommended, myself personally wish they would have approved my loan cause it's a little piece to the bigger picture that I've saw with my own eyes Uber was going to be my choice after being approved with the credit card to move forth an pick a reliable source of transportation. ....

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  • Lender Review
    from Miami, FL Confirmed LendingTree Customer
    (3 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    August 14, 2017

    no longer qualified after Irma!

    I was qualified for a car loan, but, took my time in buying one. then came Hurricane Irma the time limit passed and now I don't qualify! even though nothing changed !

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  • Lender Review
    from Omaha, NE Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    August 14, 2017

    No car hlep

    Didn't help me

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  • Lender Review
    from Leola, AR Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    May 19, 2017

    Not impressed

    Continued to contact me after rejecting the application.

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  • Lender Review
    from Humphrey, AR Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    August 31, 2015

    Mr

    Had a very good experience with Capital One refinancing my car.

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  • Lender Review
    from Pompano Beach, FL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    March 19, 2017

    Great Responsiveness

    They gave me the best rate and very quickly even though I didnt continue forward with them. They will be the first company I check for when I decide to make a purchase which should be with in the next year or two. Excellent rates are given with Capital One.

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  • Lender Review
    from North Haven, CT
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward

    Joke of an offer

    Turned out to be a waste of time. I filled everything out was given an offer quickly. Unfortunately the interest rate was out of this world which ended up causing my monthly payments to come out to $225 a month more than I pay with my current loan for the same number of remaining months. Who in their right mind would accept that? Sorry Capital One but I'm not going to pay an additional $7500 over the life of your refinance offer. ... Read More

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  • Lender Review
    from Santa Ana, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    February 24, 2015
    Loan Closed On:
    February 26, 2015

    awesome

    Best bank ever I sign up for the loan next day they called me with in 2 days all paper work was in my mail box. The whole precession took no longer than a week an half. I was supper excited with my new payments and rate.

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  • Lender Review
    from Middletown, OH Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    November 25, 2015

    Great site NOT!

    Did a hard pull for refinance on my car, my score was 715, now it is 699 , and you never did send me an offer, either remove it or send me a offer.

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  • Lender Review
    from Mission Viejo, CA Confirmed LendingTree Customer
    (1 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    October 26, 2015

    beware hard inquiry for information!

    I've financed cars through Capital One before and never had any issues so for that I would recommend them. I'm writing this review to complain about the fact that I filled out an auto refinance request on Lending Tree (which says nothing about placing hard inquiries on your credit report) just to see what the #s looked like and I woke up the next morning to several notifications of new inquiries on my credit report. When I looked it up, Capital One had pulled my credit report and now I have another hard inqiury on my report. None of the other lenders did this and I also filled out the mortgage one and none of those lenders pulled the report either. Customers should be notified that requesting the information will result in the hard inquiry since its something you get stuck with for a couple of years... Read More

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Capital One Auto Finance offers competitive-rate financing for new and used vehicle purchases, as well as auto loan refinancing. AutoNavigator®  allows you to see if you pre-qualify for financing a new or used vehicle with no risk to your credit score—all before visiting an eligible dealer. Or, you can apply to refinance a loan from another financial institution. Either way, we make it easy online.