Capital One Auto Finance Ratings & Reviews

NMLS ID: 453156

Capital One Auto Finance

4.4 of 5 4028 Reviews


Who is Capital One Auto Finance?

Capital One Auto Finance offers competitive-rate financing for new and used vehicle purchases, as well as vehicle refinancing. Auto Navigator℠ allows you to get an auto financing offer before visiting an eligible dealer to purchase a vehicle. Or,...

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62% of our customers would recommend this lender. (166 of 266)


Customer Reviews


  • (1) (0)

    Smooth Car Purchase

    Yes, I recommend this lender

    I am very pleased with my experience with Capital One Auto Finance. I had an approval within a few minutes. Uploaded my documents to verify my finances and identity. I chose several cars in my approval range. The next day I went to one of the approved dealerships and test drove all of my choices. I decided on a vehicle and thoroughly checked the vehicle out and of course the car fax was clean. I was out the door with my new vehicle within a couple of hours. Since I purchased my vehicle i have received a letter letting me know that there was a fee change and it would be lower than originally documented. This really was car buying made easy. From now on this is how I will purchase any new vehicles. It took the hassel and stress out of buying a car.

    By:   (Pataskala, Ohio)Reviewed On:

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  • (0) (0)

    Good experience

    Yes, I recommend this lender

    Had a very good experience with Capital One

    By:   (Texas)Reviewed On:

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  • (2) (0)

    New Car with Capital One!

    Yes, I recommend this lender

    First car I have financed in over 7 years, and I was SO pleased with Cap One and the ability to use my approval exactly as a check. I was also able to choose the new franchised dealer of my choice! It was a streamlined, easy to navigate process online, and easy to have the documents needed for the in-dealership F&I process (standard information). The website is VERY user friendly regardless of your computer skill aptitude. BEST of all- you can edit your vehicle information/amount financed/payment options BEFORE even talking to a dealer! You can literally KNOW 100% what the make/model of vehicle you can purchase, and how much you can finance. Being able to choose from payment options that are suitable to YOU, not the lender is also empowering. Could not be any happier, love the car and the financing experience. Would definitely recommend and use again in the future! Thank you Capital One!

    By:   (Birmingham, Alabama)Reviewed On:

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  • (1) (2)

    Bad service

    They can accept your credit card applications but not your auto refinance

    By:   (Miami)Reviewed On:

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  • (1) (3)

    Waste of Time

    Yes, I recommend this lender

    A waste of time

    By:   (Bonaire,Georgia)Reviewed On:

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  • (12) (0)

    Great for those of us with not so good credit

    Yes, I recommend this lender

    I have a checkered credit history with 2 short sales and a bankruptcy. I needed a car and ended up buying a used car at one of those parking lot sales. The interest rate was really high after about 8 months I tried refinancing and received this amazing offer from Capital One. I love that they were willing to work with me and give me a fresh start. After a couple of months I even got offered a credit card! Try them!

    By:   (Southern California)Reviewed On:

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  • (8) (0)

    awesome

    Yes, I recommend this lender

    They gave me a great rate. After only having the vehicle for 3 months they were able to refinance me and lower my payments over $100 a month for the same amount of time that was left on the other loan.

    By:   (Bentonville AR)Reviewed On:

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  • (1) (0)

    Silverado

    Yes, I recommend this lender

    they were excellent to work with when I needed to help.

    By:   (Utah)Reviewed On:

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  • (5) (7)

    Waste of time

    Denied in 5 seconds

    By:   (Tampa)Reviewed On:

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  • (3) (3)

    Approved Day after bk

    I was approved after my bk was discharged high rate so I thought hey get a couple of credit cards increase my credit score 18 points. Reapplied and was denied for to many inquiry really? ???

    By:   (Texas)Reviewed On:

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Capital One Auto Finance offers competitive-rate financing for new and used vehicle purchases, as well as vehicle refinancing. Auto Navigator℠ allows you to get an auto financing offer before visiting an eligible dealer to purchase a vehicle. Or, you can refinance a loan from another financial institution. Either way, we make it easy online.
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