Capital One Auto Finance Ratings & Reviews

NMLS ID: 453156

Capital One Auto Finance

4.4 of 5 4026 Reviews


Who is Capital One Auto Finance?

Capital One Auto Finance offers competitive-rate financing for new and used vehicle purchases, as well as vehicle refinancing. Auto Navigator℠ allows you to get an auto financing offer before visiting an eligible dealer to purchase a vehicle. Or,...

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62% of our customers would recommend this lender. (164 of 264)


Customer Reviews


  • (2) (0)

    New Car with Capital One!

    Yes, I recommend this lender

    First car I have financed in over 7 years, and I was SO pleased with Cap One and the ability to use my approval exactly as a check. I was also able to choose the new franchised dealer of my choice! It was a streamlined, easy to navigate process online, and easy to have the documents needed for the in-dealership F&I process (standard information). The website is VERY user friendly regardless of your computer skill aptitude. BEST of all- you can edit your vehicle information/amount financed/payment options BEFORE even talking to a dealer! You can literally KNOW 100% what the make/model of vehicle you can purchase, and how much you can finance. Being able to choose from payment options that are suitable to YOU, not the lender is also empowering. Could not be any happier, love the car and the financing experience. Would definitely recommend and use again in the future! Thank you Capital One!

    By:   (Birmingham, Alabama)Reviewed On:

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  • (1) (1)

    Bad service

    They can accept your credit card applications but not your auto refinance

    By:   (Miami)Reviewed On:

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  • (1) (1)

    Waste of Time

    Yes, I recommend this lender

    A waste of time

    By:   (Bonaire,Georgia)Reviewed On:

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  • (10) (0)

    Great for those of us with not so good credit

    Yes, I recommend this lender

    I have a checkered credit history with 2 short sales and a bankruptcy. I needed a car and ended up buying a used car at one of those parking lot sales. The interest rate was really high after about 8 months I tried refinancing and received this amazing offer from Capital One. I love that they were willing to work with me and give me a fresh start. After a couple of months I even got offered a credit card! Try them!

    By:   (Southern California)Reviewed On:

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  • (5) (0)

    awesome

    Yes, I recommend this lender

    They gave me a great rate. After only having the vehicle for 3 months they were able to refinance me and lower my payments over $100 a month for the same amount of time that was left on the other loan.

    By:   (Bentonville AR)Reviewed On:

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  • (1) (0)

    Silverado

    Yes, I recommend this lender

    they were excellent to work with when I needed to help.

    By:   (Utah)Reviewed On:

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  • (5) (5)

    Waste of time

    Denied in 5 seconds

    By:   (Tampa)Reviewed On:

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  • (3) (2)

    Approved Day after bk

    I was approved after my bk was discharged high rate so I thought hey get a couple of credit cards increase my credit score 18 points. Reapplied and was denied for to many inquiry really? ???

    By:   (Texas)Reviewed On:

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  • (4) (0)

    Unbelievable

    I've had my current auto loan with Capital One for over 2 years. Never missed a payment, and only been a couple days late a couple times when I was laid off last year, but still fell within the grace period. My current loan is at 14% since my credit wasn't the best when I applied for it. Now, 2 years later, with my credit score 150 points higher than it was the first time, Capital one offered me 22.75% on a new loan. ARE YOU KIDDING ME?! What a joke.

    By:   (North Carolina)Reviewed On:

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  • (3) (0)

    Quick & Easy Terrible Offer

    Can't complain about the application process, but their offer!? ... 13% APR? That's crazy. But hey!, thanks for the offer! Nice to know I can get $30k in a jiffy if I need to disappear to the Bahamas or something.

    By:   (Sacramento, CA)Reviewed On:

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Capital One Auto Finance offers competitive-rate financing for new and used vehicle purchases, as well as vehicle refinancing. Auto Navigator℠ allows you to get an auto financing offer before visiting an eligible dealer to purchase a vehicle. Or, you can refinance a loan from another financial institution. Either way, we make it easy online.
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