Capital One Auto Finance Ratings & Reviews

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NMLS ID: 453156

Capital One Auto Finance

(4.4 of 5) 4048 Reviews

62% of our customers would recommend this lender.

About Capital One Auto Finance

Capital One Auto Finance offers competitive-rate financing for new and used vehicle purchases, as well as auto loan refinancing. AutoNavigator®  allows you to see if you pre-qualify for financing a new or used vehicle with no risk...

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Customer Reviews

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4048 Reviews

(4.4 of 5)
  • Lender Review
    from Porter, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    October 26, 2018
    Loan Closed On:
    November 7, 2018

    Best Car Buying Experience

    It was a fast, easy and great experience!! I couldn’t be happier, I would definitely recommend them to anyone! No surprises!!

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  • Lender Review
    from Los Angeles, CA
    (2 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    August 11, 2017

    Misleading Mark

    Had to pick from a list of dealers Capital One do business with, in order to find a vehicle. Found a vehicle that I liked on their Capital One Navigator website with an asking price between 16,000-18,000, with an estimated payment & discounts. Once I arrived at the dealership, I was told thatt the pricing that Capital One offered on it’s website Auto Navigator was misleading and was not the actual cost of the vehicle, therefore I didn’t purchase the vehicle for the price advertised on the Capital One Auto Navigator website. Bought for about 3,000 more. Dissatisfied with the misleading information obtained on the Capital One website. Would have preferred Capital One just issuing me a check to find my own vehicle, instead of limiting me to a select dealers... Read More

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  • Lender Review
    from Cottage Grove, WI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    August 3, 2018
    Loan Closed On:
    August 13, 2018

    Excellent Service

    Working with Capital One was the easiest process ever!!

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  • Lender Review
    from Tuscaloosa, AL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    July 26, 2018
    Loan Closed On:
    August 7, 2018

    Best Financial Institution

    They were the only company that offered me a car loan that just required a minimum vehicle purchase of $4000. I purchased my brand new 2018 Honda Pilot with a 7% APR!!! I highly recommend EVERYONE to check with them when considering purchasing a new/used vehicle.

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  • Lender Review
    from Rochester, NY Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    March 16, 2010

    service

    I was denied even when the advertisement said bad credit and was referred by Lending Tree.

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  • Lender Review
    from Atlanta, GA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    March 27, 2018

    Auto Loan

    It was perfect. Excellent service

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  • Lender Review
    from Warner Robins, GA Confirmed LendingTree Customer
    (3 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    September 19, 2017

    They Gave Me No Chance

    Well highly recommended, myself personally wish they would have approved my loan cause it's a little piece to the bigger picture that I've saw with my own eyes Uber was going to be my choice after being approved with the credit card to move forth an pick a reliable source of transportation. ....

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  • Lender Review
    from Miami, FL Confirmed LendingTree Customer
    (3 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    August 14, 2017

    no longer qualified after Irma!

    I was qualified for a car loan, but, took my time in buying one. then came Hurricane Irma the time limit passed and now I don't qualify! even though nothing changed !

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  • Lender Review
    from Omaha, NE Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    August 14, 2017

    No car hlep

    Didn't help me

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  • Lender Review
    from Leola, AR Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    May 19, 2017

    Not impressed

    Continued to contact me after rejecting the application.

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Capital One Auto Finance offers competitive-rate financing for new and used vehicle purchases, as well as auto loan refinancing. AutoNavigator®  allows you to see if you pre-qualify for financing a new or used vehicle with no risk to your credit score—all before visiting an eligible dealer. Or, you can apply to refinance a loan from another financial institution. Either way, we make it easy online.