Capital One Auto Finance Ratings & Reviews

NMLS ID: 453156

Capital One Auto Finance

4.4 of 5 4025 Reviews


Who is Capital One Auto Finance?

Capital One Auto Finance offers competitive-rate financing for new and used vehicle purchases, as well as vehicle refinancing. Auto Navigator℠ allows you to get an auto financing offer before visiting an eligible dealer to purchase a vehicle. Or,...

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62% of our customers would recommend this lender. (163 of 263)


Customer Reviews


  • (0) (0)

    Bad service

    They can accept your credit card applications but not your auto refinance

    By:   (Miami)Reviewed On:

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  • (0) (0)

    Waste of Time

    Yes, I recommend this lender

    A waste of time

    By:   (Bonaire,Georgia)Reviewed On:

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  • (7) (0)

    Great for those of us with not so good credit

    Yes, I recommend this lender

    I have a checkered credit history with 2 short sales and a bankruptcy. I needed a car and ended up buying a used car at one of those parking lot sales. The interest rate was really high after about 8 months I tried refinancing and received this amazing offer from Capital One. I love that they were willing to work with me and give me a fresh start. After a couple of months I even got offered a credit card! Try them!

    By:   (Southern California)Reviewed On:

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  • (4) (0)

    awesome

    Yes, I recommend this lender

    They gave me a great rate. After only having the vehicle for 3 months they were able to refinance me and lower my payments over $100 a month for the same amount of time that was left on the other loan.

    By:   (Bentonville AR)Reviewed On:

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  • (1) (0)

    Silverado

    Yes, I recommend this lender

    they were excellent to work with when I needed to help.

    By:   (Utah)Reviewed On:

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  • (4) (5)

    Waste of time

    Denied in 5 seconds

    By:   (Tampa)Reviewed On:

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  • (3) (1)

    Approved Day after bk

    I was approved after my bk was discharged high rate so I thought hey get a couple of credit cards increase my credit score 18 points. Reapplied and was denied for to many inquiry really? ???

    By:   (Texas)Reviewed On:

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  • (4) (0)

    Unbelievable

    I've had my current auto loan with Capital One for over 2 years. Never missed a payment, and only been a couple days late a couple times when I was laid off last year, but still fell within the grace period. My current loan is at 14% since my credit wasn't the best when I applied for it. Now, 2 years later, with my credit score 150 points higher than it was the first time, Capital one offered me 22.75% on a new loan. ARE YOU KIDDING ME?! What a joke.

    By:   (North Carolina)Reviewed On:

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  • (2) (0)

    Quick & Easy Terrible Offer

    Can't complain about the application process, but their offer!? ... 13% APR? That's crazy. But hey!, thanks for the offer! Nice to know I can get $30k in a jiffy if I need to disappear to the Bahamas or something.

    By:   (Sacramento, CA)Reviewed On:

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  • (3) (0)

    approval withdrawn

    Was approved. 3 days later got a letter stating that my approval was withdrawn. No one could give me an answer as to why.

    By:   (ohio)Reviewed On:

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Capital One Auto Finance offers competitive-rate financing for new and used vehicle purchases, as well as vehicle refinancing. Auto Navigator℠ allows you to get an auto financing offer before visiting an eligible dealer to purchase a vehicle. Or, you can refinance a loan from another financial institution. Either way, we make it easy online.
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