CapWest Mortgage Ratings & Reviews

NMLS ID: 613839

CapWest Mortgage

4.2 of 5 670 Reviews


Who is CapWest Mortgage?

CapWest Mortgage is a division of Farmers Bank & Trust, which is a family-owned and operated bank that has been serving clients since 1907. As a Costco Preferred Lender, we help a diverse set of homeowners achieve their financial goals using conventional,...

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96% of our customers would recommend this lender. (55 of 57)


Customer Reviews


  • (1) (0)

    Cash out re-fi

    Yes, I recommend this lender

    I was looking at getting a home equity line of credit with a bank but the rates were not favorable, there was a lot of unnecessary paperwork and in the end the only way you're going to pay off a HELOC is to refinance anyway. So I decided to re-fi and take cash out that way. It was so simple and was completed in 30 days. The rate was HALF of what the banks were offering for a HELOC. I would definitely recommend going this route. The Customer service and responsiveness from my Rep was immediate and accurate. I set myself up to be ready for an awful escrow time, because they can be and usually are, but was pleasantly surprised at how painless it was.

    By:   (Napa, Ca.)Reviewed On:

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  • (0) (0)

    Excellent Experience

    Yes, I recommend this lender

    Our experience with CapWest was excellent. Our loan officer was awesome and was very helpful throughout the whole experience. We saved a ton of money on fees and our rate was great. I would recommend CapWest to my friends.

    By:   (Elk River MN)Reviewed On:

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  • (1) (0)

    Great Experience!

    Yes, I recommend this lender

    Sarah K. made our experience easy and stress free. My wife and I were recently married and we decided to refinance our home and take out a little cash for home improvements. We originally applied with an another mortgage company only to find that the service was horrible. We had a deadline to meet so we decided to cut our losses and give Capwest a try hoping to have our loan processed quickly. In comes Sarah! She was friendly, knowledgable, answered all of my questions (which were many) and processed our paperwork lighting fast. She had our application submitted for processing and approval in a matter of days. She coordinated all of the details and made sure all requirements were communicated in a timely manner. She also kept us in the loop every step of the way and had us scheduled for closing in about 3 weeks! WOW. Sarah by far exceeded our expectations. Thank you Sarah and Capwest for an amazing loan experience! I will definitely recommend you to all of my friends and family.

    By:   (Houston)Reviewed On:

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  • (0) (0)

    Excellent Service!!

    Yes, I recommend this lender

    Sarah K. made our experience easy and stress free. My wife and I were recently married and we decided to refinance our home and take out a little cash for home improvements. We originally applied with an another mortgage company only to find that the service was horrible. We had a deadline to meet so we decided to cut our losses and give Capwest a try hoping to have our loan processed quickly. In comes Sarah! She was friendly, knowledgable, answered all of my questions (which were many) and processed our paperwork lighting fast. She had our application submitted for processing and approval in a matter of days. She coordinated all of the details and made sure all requirements were communicated in a timely manner. She also kept us in the loop every step of the way and had us scheduled for closing in about 3 weeks! WOW. Sarah by far exceeded our expectations. Thank you Sarah and Capwest for an amazing loan experience! I will definitely recommend you to all of my friends and family.

    By:   (Houston, TX)Reviewed On:

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  • (0) (0)

    Jeff Young at CapWest

    Yes, I recommend this lender

    Jeff Young at CapWest was AWESOME to work with. I have had the BEST loan experience for my new home, and Jeff made all the difference in the world. He was always available, dependable, efficient, professional, knowledgeable, pleasant, and courteous. From day 1 when I applied for my home loan at CapWest until the very last day my loan funded, he was with me every step of the way. His response time to my inquiries and requests was incredible. I would definitely look Jeff up again for all of my future loans. THANKS A BUNCH, Jeff!

    By:   (San Jose, CA)Reviewed On:

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  • (0) (0)

    Sarah K

    Yes, I recommend this lender

    Sarah was very responsive. she generated estimates and cost spreadsheets in a very timely manner. Sarah was pleasant on the phone and explained the refinancing process and options very well.

    By:   (Suburban Chicago)Reviewed On:

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  • (1) (0)

    Excellent Customer Service

    Yes, I recommend this lender

    I chose CapWest because they had the lowest advertised rate and closing costs as I looked at mortgage re-fi's on the Costco web site. The lowest cost supplier is not always the best in service, but I was thrilled to find that Cap West was fantastic to work with. Rod Harrington was the agent I worked with and Rod was knowledgeable, very responsive, helpful and just a nice guy to work with. Everything was handled on-line or by phone. I would definitely say I had a great experience with CapWest.

    By:   (Renton, WA)Reviewed On:

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  • (1) (0)

    Nothing But EXELLENCE

    Yes, I recommend this lender

    CapWest Mortgage is a delight to work with. Within less than a month from the date of our application, we received a check for our loan. This was due to the outstanding, efficient and courteous service by Kent Ewonus and Daniel Leathers. These two guys made us feel like we were only client, answering all questions, guiding us to the application process and keeping in personal touch with us all the way till closing day. I actually feel like I have two new friends in these fellas. They are a delight to work with and they thew know their business. I can't thank them enough nor recommend them higher.

    By:   (Atlanta GA)Reviewed On:

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  • (1) (0)

    Re-Fi

    Yes, I recommend this lender

    Our broker, Scott Casida did an outstanding job keeping us up to date on everything. He was very knowledgeable, courteous, and professional. He researched the best options and found that we could save a lot of money by using our VA benefits. The Notary was very personable and right on time. CapWest did an excellent job for us! Call and talk to Scott Casida.

    By:   (Longmont,CO)Reviewed On:

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  • (1) (0)

    Cannot thank them enough!!

    Yes, I recommend this lender

    I had a very, very tight closing schedule on a new construction home (we're talking days) and CapWest really came through for me!! This is not some huge processing center where your file is just a number. They hand delivered documents to other departments, worked on my file late at night, made exceptions, literally did everything in their power to make sure I closed on time. I also got a great rate and no surprise charges! Call Scott Cassida!

    By:   (Crown Point, IN)Reviewed On:

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CapWest Mortgage is a division of Farmers Bank & Trust, which is a family-owned and operated bank that has been serving clients since 1907. As a Costco Preferred Lender, we help a diverse set of homeowners achieve their financial goals using conventional, FHA, VA and HomePath® loan products which we can originate in all 50 states. CapWest Mortgage is a Fannie Mae-approved lender that is proud to offer the kind of old-fashion, personal service our bank was founded upon coupled with our next generation, leading edge technology. As a bank that has been around for more than a century, we are still in business because our word is our bond. Low rates. Low Fees. No hassles. That’s CapWest Mortgage. HomePath is a registered trademark of Fannie Mae.
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