Carrington Mortgage Services, LLC Ratings & Reviews

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NMLS ID: 2600

Carrington Mortgage Services, LLC

(4.9 of 5) 61 Reviews

89% of our customers would recommend this lender.

About Carrington Mortgage Services, LLC

Carrington Mortgage Services is the retail loan origination division of Carrington Holding Company, LLC. This company services over $10 billion in mortgages and is licensed to help you find and obtain a loan across 42 states in the United States. Carrington...

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Loan Officers

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David Richman Westfield, IN
Shawn Phillips Westfield, IN
Jason Green Westfield, IN
Jeffrey Newton Brentwood, TN
Joshua Han Anaheim, CA
Luke McQuillen Westfield, IN
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Customer Reviews

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61 Reviews

(4.9 of 5)
Review Breakdown
  • Lender Review
    from New Orleans, LA
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this lender

    The Gigantic Zero

    My payment was electronically sent to Carrington Mortgage and the company said they never received the payment when my bank researched the information they had in fact received and cashed the check , and never posted or reflexed the payment to my mortgage account. The zero star is indeed. FYI-BOA transfer my mortgage to this company, otherwise, I would have never used this lender... Read More

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  • Lender Review
    from Little Rock, AR
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this lender

    Don't use Carrington Mortgage

    Our mortgage was taken over from Bank of America to Carrington Mortgage. I must say that we did NOT request a change in mortgage service We got the information from Carrington and immediately set up online automatic debits for our monthly payment. My husband also spoke with a representative at Carrington who ASSURED us that it'd be a simple process. After about a month into the new mortgage service, we started getting calls about our payment being late. We explained that it CANT be late, that we see on our bank statement that it is in fact being debited automatically. We wrote letters, e mails, faxes, phone calls, etc all to no avail. Now they have turned us into the credit bureau and my husband and I both lost 100 POINTS on our credit score as a result of their mistake. I would not recommend Carrington to anyone!!! They have ruined our credit as a result of THEIR screw up. ... Read More

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  • Loan Officer Review
    from Visalia, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Amazing Experience

    Zach Adams helped my husband and I with a refinance as well as a purchase. Zach was very helpful and easy to get a hold of. He really worked hard for us and did his best to see that everything went smoothly. our experiences with Zach Adams and Americash were by far the best. Our local lenders cold not compete with him and even our escrow officer said that her experience working with Zach Adams and Americash was excellent and far better than working with many of the local lenders. Thank you Zach and Americash for all you have done for our family. We are loving our new home and getting all settled in... Read More

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  • Lender Review
    from San Clemente, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Great service and worked hard for me

    Great experience. Was able to fulfill my dream of owning a home and Carrington made it happen. I didn't know how the process would work but they helped me through it and everything worked out great in the end.

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  • Lender Review
    from West Branch, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Refinancing

    Fast and efficient

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  • Loan Officer Review
    from West Branch, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward

    Sonya McVeay

    Worked with Sonya McVeay and she works for mr. Newton. I couldn't have had a better experience. Every question I had was answered without hesitation. All the way thru the closing. It was a painless process.

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  • Loan Officer Review
    from Buffalo, NY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Stand up guy

    Great experience with Matt and his team. He was able to help and answer any questions that cane up.

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  • Loan Officer Review
    from Wake Forest, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Great Experience

    I contacted Scott just a couple of days before Thanksgiving and though two major holidays were involved, the loan was closed just a couple of days after Christmas. They were able to send someone to my house and I signed the closing documents at my own kitchen table. I am the kind of person who has a lot of questions and he patiently and promptly responded to all of them whether by text, email or telephone. I would definitely use him again in the future and recommend him to my friends and family... Read More

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  • Loan Officer Review
    from Oakland, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Thank you

    Zach was very knowledgeable and patient with my questions. He is clearly one of the more experienced in the business and the loan closed with no surprises at the end.

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  • Lender Review
    from Atlanta, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Best advice i can give

    I bought my 1st home at age 18, I am now 57 . I currently own 4 homes. 2 of these were new mortgages obtained within the last 2 years. I have received new home loans via Conventional, FHA, VA. I have learned through years of experience the mortgage regulations and banking overlay guide lines. Each lender must follow the standard rules laid out by lets say " FHA " and the individual lending institution applies their own overlaying guidlines. Since the lending crises in 2005-06 the guidline have become more stringent and overlays vary from lender to lender. So what I have learned in my years of experiance ? Do the leg work! Have your information together and upload when asked. It is up to you to provide all the necessary documents. Loan officers and processors have a lot of work to do, and other clients. So if they ask you for something it is strickly for your benefit. The longer it takes you, the longer it takes to get a final approval. AND most importantly it's in the loan processor. That individual must take genuine concern and care over your mortgage. Thare are so many lenders to choose from , with some you never feel that you have personalized attention . In all of my years and countless mortgage experiences , Barbara Fernandez (from Carringtons Florida office ) Has been absolutley the best. She is on top of her game. Ahead of her goals and always on point. The multi-tasker elite! I always felt as though I were her only client , I know I was one of many. She answered calls, shot e-mails & txt's. I was always well informed. She has excellent repore with her clients. She stayed late into the evenings and came in on Saturday's ( her day off ) . Very few people today take a interest in our life , or pride in their work. To some we are just a number on a page to Barbara Fernandez we are a reflection of a job well done. ... Read More

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Carrington Mortgage Services is the retail loan origination division of Carrington Holding Company, LLC. This company services over $10 billion in mortgages and is licensed to help you find and obtain a loan across 42 states in the United States. Carrington Mortgage strives to get their customers the right loan program and terms for their financial situation. Built on the core values of integrity and transparency, Carrington Mortgage provides unparalleled service. If you don’t believe us, check out Carrington Mortgage reviews from other LendingTree customers