Carvana Ratings & Reviews

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Carvana

(4.8 of 5) 16 Reviews

100% of our customers would recommend this lender.

About Carvana

At Carvana, we sell cars, but we’re not car salespeople. We saw a huge problem with how painful it can be to buy a car the traditional way.To fix that, Carvana provides a seamless online car buying experience from A-to-Z. From acquiring, inspecting and...

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Customer Reviews

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16 Reviews

(4.8 of 5)
Review Breakdown
  • Lender Review
    from San Antonio, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    March 4, 2017

    Satisfied Customer

    (0) (0)
    My experience was excellent. They are very customer service oriented. They answered all my questions and they were willing to work with me to get the deal done. The car was above expectations. I'm very satisfied.

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  • Lender Review
    from Pearisburg, VA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    February 18, 2017
    Loan Closed On:
    February 28, 2017

    Best car buying experience ever!!!

    (0) (0)
    This was my first car purchase from Carvana and i will most defiantly be purchasing all my future vehicles from them. It is such an easy process and no waiting around the dealerships for hours on end.

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  • Lender Review
    from Mechanicsville, VA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    February 26, 2017

    What a great company!

    (0) (0)
    This was by far one of the coolest experiences in my life. Every part of the process was so simple. I questioned whether or not it was real because of how simple it was. I compare buying a car from Carvana to buying something off of Amazon. The customer service is very good also. They truly care for you to find the right car for you and don't pressure you into anything like a salesman would do at a dealership. I highly recommend... Read More

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  • Lender Review
    from Charlotte, NC Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    February 5, 2017
    Loan Closed On:
    February 27, 2017

    Positive Experience buying a car...Finally!!!!

    (1) (0)
    The service and level of professionalism was second to none.

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  • Lender Review
    from Baltimore, MD Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    January 28, 2017

    Carvana Rocks!!!!

    (1) (0)
    My car buying experience was one of the best experiences I've ever had. I was concerned about the quality of the vehicles i.e. as described, pictured etc; however, they exceeded my expectations.

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  • Lender Review
    from Durham, NC Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    February 10, 2017

    Regal

    (1) (0)
    Ease in selection, financing, trade and delivery, and customer service cannot be surpassed! Why would you buy any place else? Still getting follow-up to make sure I'm happy, and I am! Who else gives you a 7-day test drive?

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  • Lender Review
    from Forest City, NC Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    January 2, 2017
    Loan Closed On:
    January 21, 2017

    Impressive!!

    (1) (0)
    My entire experience with Carvana was an impressive one. I cannot speak highly enough about the team that assisted me from step one to the very last step....and beyond. They made everything so easy and worked with me and guided me through my issues, obstacles and questions. I highly recommend Carvana. I can honestly say, it was the easiest car buying experience I have ever encountered. The pictures of my vehicle blew my mind as to how accurate they were. Every team member I spoke with bent over backwards to help me find the right vehicle, in my budget range, financing was too easy (and I don't have the best credit) and delivery on time with detailed explanations. I am blown away with their professionalism and customer service and the car exceeded my expectations. Strong work and thank you, Carvana for making it possible for me to own my dream car. (Camaro... Read More

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  • Lender Review
    from Orlando, FL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    November 27, 2016
    Loan Closed On:
    January 30, 2017

    great experience with carvan

    (1) (0)
    Experience with carvana was a total package of incredible customer service. all expectations met

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  • Lender Review
    from Bennettsville, SC Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    January 17, 2017

    Above and Beyond!

    (0) (0)
    Wow, this was a mind blowing experience! These guys a carvana are one of a kind. The attitude, service and knowledge that each individual has every time you talk with them is outstanding. They treated me as if they knew me my whole life from day one. I pinky promise to never stop anywhere for a car other then here. Thanks guys for the amazing service and my new love, Chevrolet Camaro :... Read More

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  • Lender Review
    from Tallahassee, FL Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    January 15, 2017

    Carvana

    (0) (0)
    Buying a car through Carvana was easy and the down payment and monthly payments are reasonable. I got my car delivered. It took longer than I thought . Carvana gives u estimated times and they wouldn't be in contact in that time . For example, I was told I should receive a call to set up my delivery within 24 to 48 hours and I had to call because 4 days passed and nothing was said . My car was missing a feature that was listed on the website but Carvana refunded me some of my down payment to compensate for the misinformation. My car was also a different color than the website stated . The website said grey but it ended up being a light bluish green. I loved the color I ended up getting . Other than the few problems I love my car .... Read More

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At Carvana, we sell cars, but we’re not car salespeople. We saw a huge problem with how painful it can be to buy a car the traditional way.To fix that, Carvana provides a seamless online car buying experience from A-to-Z. From acquiring, inspecting and certifying high quality pre-owned vehicles, to providing 360 high-resolution photography inside and outside of the vehicle, to providing customers with the option to pick up their purchases from one of our state-of-the-art Car Vending Machines (yes, you read that right) or have their cars delivered to their driveway in as little as 24 hours all with a 7-day Money Back Guarantee, we’ve made it our mission to redefine the car buying status quo. Carvana also provides customers with the ability to generate real-time financing and warranty options that are tailor-made to individuals with all manner of credit. With no dealerships or commissioned salespeople, we help save thousands of dollars per car in expenses that we pass on to our customers. Recently named Forbes’ 5th Most Promising Company in the U.S., Carvana offers the excitement and culture of a startup with the capitalization and infrastructure of a much more established business.