Carvana Ratings & Reviews

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Carvana

(4.8 of 5) 69 Reviews

97% of our customers would recommend this lender.

About Carvana

At Carvana, we sell cars, but we’re not car salespeople. We saw a huge problem with how painful it can be to buy a car the traditional way.To fix that, Carvana provides a seamless online car buying experience from A-to-Z. From acquiring, inspecting and...

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Customer Reviews

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69 Reviews

(4.8 of 5)
Review Breakdown
  • Lender Review
    from Mableton, GA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    November 4, 2017

    Enjoying my new ride

    Fantastic experience....everything went as represented/expected and I received regular updates throughout the process. Purchase and trade-in went perfectly!

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  • Lender Review
    from Montverde, FL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    November 7, 2017

    Who says you have to be tortured at a dealership??

    This was BY FAR the best experience I have EVER had buying a car. Please keep in mind, these cars are used an my have some minor issues but if you get the warranty everything will be covered. I bought a Honda Minivan for a steal. Upon delivery I took it to the Honda dealer and it checked out perfect. The van is in great shape and we've already taken it on an excursion. The only problem was the door locks which the warranty took care of. I paid nothing out of pocket. I bought my Corolla at the dealer and it was an okay experience but it took half a day. The Minivan? Less than ONE HOUR...and that includes finding the van. Now that's what I'm talking about... Read More

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  • Lender Review
    from Fayetteville, AR Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    October 25, 2017

    Super Happy

    I thought I was never going to be able to get a new car (2016 Chevy Cruze). I have a decent credit score, but even one very old collectors debt can stop you from financing a car through a dealership. I stumbled across Carvana and just gave it a shot, and when I saw it was going to work, I thought this is too good to be true. BUT IT IS TRUE!! I was able to get my 2016 Chevy Cruze with VERY low mileage, and even under $1000 down payment! When I picked up the car, I learned that I didn't even have to go to the DMV to register my car, worry about saving for sales tax, none of that! They already provide a temporary tag, and the actual tags come in the mail. The car had a full tank of gas and they even left me a $10 gift card! The car is in pristine condition and still even smells new. My fiance will also be getting a car with Carvana and I've been telling EVERYONE that this is the way to buy a quality, used, low mileage, accident free car. Makes car buying much easier not having to deal with a salesman. I love Carvana!... Read More

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  • Lender Review
    from Los Angeles, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    August 11, 2017
    Loan Closed On:
    September 26, 2017

    Simply the Best

    Best car buying experience ever ! Friendly staff, smooth process, no haggling. Truly the BOMB !

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  • Lender Review
    from Tarzana, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    October 13, 2017

    The best experience

    I was never thought it will be easy to buy a car over the web ,I was Goggel finance company online and I got Carvana I was reading all this nice reviews and I say wow why not let’s try and I was happy to find out that it was a real deal and professional all the way from beginning I love the way they handled all paper work and communication till the day they deliver my Jeep I love it it’s all worked out the way I wanted I will buy another car soon for my daughter thx guys for best service ever... Read More

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  • Lender Review
    from Erie, PA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    April 14, 2017

    Carvana = car nirvana

    I have never worked with a company as incredible as Carvana. Everything from their financing, their flexibility, the fact that they deliver the car right to your house, and especially their customer service is incredible. I cannot recommend them enough.

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  • Lender Review
    from Lumberton, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    September 6, 2017

    Kimberly Heisner South East Texas

    After being in a rental for over a month due to Hurricane Harvey, I purchased my 2014 Nissan Sentra S through Carvana and would highly recommend them. This was my first experience buying a vehicle online, Carvana made it so easy. I picked up my car at the Katy Freeway location in Houston, Texas. They were fast, friendly and efficient...My car was detailed and was exactly as described online! Thank you Carvana, I will definitely be doing business with you again in the future when my daughter is ready for her vehicle. ... Read More

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  • Lender Review
    from Bowie, MD Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    September 28, 2017

    WTF!!!!

    I was dealing with a lot of issues trying to purchase a car over the past few months because of the Equifax data breach. I worked very hard to pay off all of my debt to better my credit scores but saw no updates. With that being said I had a specific car that i wanted but was told through multiple dealers that i could not purchase it because they would not sell me what i wanted. Instead they ALL tried to sell me cars that i either did not like, want, or had a CRAZY high interest rate and down payment. Carvana on the other hand used my accurate credit scores and gave me a great rate on the exact car i was looking for. The process was quicker and MUCH more simple than going to a traditional dealership. I was approved on a Friday, but was worried because i had never heard of them so i took the weekend to do my research and was blown away with all of the positive reviews and remarks made online and by my military friends who have used them. On Monday i sat down, found the car i liked, submitted all of my paperwork, spoke with a few people who expertly guided me through the process and answered all of my questions. 2 hours later I was done... I had Just bought a car. And ONLINE of all places. 2 days later my car arrives at my house looking exactly like i hoped it would. I was greeted by the driver who walked me through everything and assured me i was not being punked or pranked. I got to test drive my R/T Charger and was extremely happy with my purchase. There was a point where I was worried when the next morning i realized that my rear defrost wan't working due to the tint removal. I called to reluctantly let Carvana know that I might have to return the car. BUT THEY OFFERED TO PAY FOR THE WINDOW TO BE REPLACED. This has been the best car buying experience I've ever had. I don't think I'll ever buy a car from anywhere else. ALSO after a few days i needed to get gas as we all do. i open the up my gas tank and there's a gift card sitting there. For gas... Honestly I couldn't have asked for better customer service and support from the people i dealt with. Customer For LIFE!!... Read More

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  • Lender Review
    from Hillsboro, OR Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    August 25, 2017

    Great experience

    This is hands down the best way to purchase a car! It was truly no hassle and a great experience all around. My car is what it appeared to be online and everyone was friendly and easy to work with. Thank you for making the car buying experience so easy!

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  • Lender Review
    from Prosper, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    August 2, 2017
    Loan Closed On:
    September 29, 2017

    Great car company!

    This was the easiest experience in car shopping I've ever encountered! I was I able to get a reliable car with low mileage with sub-par credit. I've had some setbacks due to health reasons so my credit was way less than perfect, but with a decent down payment, I was able to drive off in luxury.

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At Carvana, we sell cars, but we’re not car salespeople. We saw a huge problem with how painful it can be to buy a car the traditional way.To fix that, Carvana provides a seamless online car buying experience from A-to-Z. From acquiring, inspecting and certifying high quality pre-owned vehicles, to providing 360 high-resolution photography inside and outside of the vehicle, to providing customers with the option to pick up their purchases from one of our state-of-the-art Car Vending Machines (yes, you read that right) or have their cars delivered to their driveway in as little as 24 hours all with a 7-day Money Back Guarantee, we’ve made it our mission to redefine the car buying status quo. Carvana also provides customers with the ability to generate real-time financing and warranty options that are tailor-made to individuals with all manner of credit. With no dealerships or commissioned salespeople, we help save thousands of dollars per car in expenses that we pass on to our customers. Recently named Forbes’ 5th Most Promising Company in the U.S., Carvana offers the excitement and culture of a startup with the capitalization and infrastructure of a much more established business.