CBC National Bank Ratings & Reviews

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NMLS ID: 402135

CBC National Bank

(5 of 5) 1340 Reviews

99% of our customers would recommend this lender.

About CBC National Bank

On April 2, 2018, CBC National Bank merged and is now a division of First Federal Bank of Florida. Of all the mortgage services we provide at CBC National Bank®, our core focus is simply this: to put our customers first. Since we opened our doors in 1999,...

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Loan Officers

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Katherine Borsa Cumming, GA
Bradley Self Cumming, GA
Jill Willy Cumming, GA
Jason Grano Cumming, GA
BROOKE PHUN Johns Creek, GA
Jonathan Pernes Cumming, GA
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Customer Reviews

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1340 Reviews

(5 of 5)
  • Loan Officer Review
    from Gainesville, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Richard the VA Expert and Moore

    Richard is an outstanding loan officer that steered me through the complexities of obtaining a VA loan. I was not aware that I was still eligible after I used the benefit years ago. He carefully explained the advantages and disadvantages of the benefit and ensured I understood the myriad of rules and regulations of the benefit. Richard was also instrumental in assisting both my children in obtaining a suitable loan so that they too could enjoy home ownership. I always recommend Richard to all my clients, family and friends... Read More

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  • Loan Officer Review
    from Peachtree City, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Best Loan Officer

    My daughter and I had the pleasure of working with Clay McHann as our loan officer. He was extremely responsive to all phone calls and emails which was a huge help during the entire process. He ensured we were comfortable and confident with his directions and suggestions. This took place from our first meeting until closing day. He worked very hard to enable us to realize a great mortgage rate. Clay simplified everything for us with his detailed explanations of every process. Clay treated us like family rather than a customer. I highly recommend Clay McHann!!! ... Read More

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  • Loan Officer Review
    from Cumming, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Thanks Clay!

    I am a proud repeat customer of Clay McHann. He serviced our first mortgage loan a few years back, and I recently used him again. He truly is the best in the business. What I love about working with clay is no matter your financial situation, he truly cares about helping you find the path to get you to closing. He provides true customer care which is rare and hard to find these days. He is prompt in responding, very professional and overall Clay is just the best. Thanks again Clay!... Read More

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  • Lender Review
    from Powhatan, VA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Excellent Experience

    Smooth operation. No issues getting loan approved or closed. Would recommend to others.

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  • Lender Review
    from Cedar Hill, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    CBC Provided Great Service

    Brooke was great and provided us with options that CBC had for a refi. The other people I talked with from CBC were also great to talk with and work with during the refi processing.

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  • Loan Officer Review
    from Cedar Hill, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Great Follow-Up on Contact!

    I talked with Brooke over a year ago about a refi on my home that I had been in only a year. At that time I was not able to refi, but Brooke kept my information and contacted me after 12 months to see if we were still interested in a refi. We were still wanting to refi and Brooke was able to make it happen. Brooke kept us updated on what was going on and with next steps we needed to take! Great customer service! Thank you Brooke... Read More

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  • Loan Officer Review
    from Kingston, WA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this loan officer

    THE BEST

    I'd say the one serious compliment I want to send is Jason always makes you feel like you are the ONLY client / case he is working, when I absolutely know he is working many at one time. He knows the questions to ask to get you the best deal out there, he has the experience to know the one's you can't to save time and effort on everyone's part. I've gone to Jason and Will continue to work with him. Superior speed, effective, efficient, gets the job done RIGHT. Top that off with being a veteran. Thanks Jason, B. ... Read More

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  • Loan Officer Review
    from Powhatan, VA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Update to The Best There Is

    This is an update to a prior review, as I've now gone through another home purchase with Stu. To be sure, the first time where he exceeded all expectations was no fluke. We had a difficult situation this time where the seller had two prior contracts fall through and there was a lot of trepidation on their part concerning a new buyer. Stu worked very closely with attorneys, real estate agents, the seller, and others to help us get this deal done by addressing the concerns of all parties involved. And once again, we closed in record time. In fact, he had all the paperwork laying flat a week before closing. Amazing. If you need to buy a home, Stu is the man. I don't write too many reviews like this, so trust me that I mean it when I say this man brings it every day, every time. You will NOT be disappointed. 2016 Purchase: Stu Sharpe is by far the most knowledgeable, professional, and helpful loan officer I have ever encountered. He keeps you ahead of any potential problems and keeps you informed the entire way. In my case we closed in a mere 24 days, and I have Stu to thank for that. One of the things I most appreciated was how he kept in constant contact with underwriting on my behalf, even early on in the loan process. This meant I knew how the approval process was going the entire time, and because he is so proactive he kept any last minute issues from slowing down or even preventing the real estate transaction. A great loan officer is key to navigating the loan approval process, and really, I cannot talk this man up enough. His responsiveness, patience and professionalism were truly next level. I highly recommend giving him a call... Read More

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  • Loan Officer Review
    from Lawrenceville, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this loan officer

    Great experience.

    Many thanks to julian, a great asset to the financial industry. Although i didn't know much about an equity loan, he Managed to explain me every little detail of the process, After julian explanation i felt confident and with Great expectations. Uniquely dedicated and patient. julian is en Example of professionalism and Virtuosity. he is Amicable, excels on customer Service and always focuses On your needs first... Read More

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  • Lender Review
    from Kingston, WA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this lender

    Good to go

    very fair rates, loan officer makes all the difference but CBC has done right by me 3 or 4 times now.

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On April 2, 2018, CBC National Bank merged and is now a division of First Federal Bank of Florida. Of all the mortgage services we provide at CBC National Bank®, our core focus is simply this: to put our customers first. Since we opened our doors in 1999, our commitment has always been to provide nothing less than an exceptional experience in everything we do. It is because of that unwavering dedication to service and our customers’ resulting loyalty that we remain a thriving regional bank. Our staff consists of experienced mortgage banking professionals who are committed to providing extraordinary customer service, plus the convenience of a personal touch to every loan. CBC National Bank can provide you with the best innovations in the mortgage industry because we offer a variety of loan program options to meet your needs.