CBC National Bank Ratings & Reviews

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NMLS ID: 402135

CBC National Bank

(5 of 5) 1578 Reviews

99% of our customers would recommend this lender.

About CBC National Bank

On April 2, 2018, CBC National Bank merged and is now a division of First Federal Bank of Florida. Of all the mortgage services we provide at CBC National Bank®, our core focus is simply this: to put our customers first. Since we opened our doors in 1999,...

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Loan Officers

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Katherine Borsa Cumming, GA
Jill Willy Cumming, GA
Jason Grano Cumming, GA
BROOKE PHUN Johns Creek, GA
Bill Brown Cumming, GA
Jonathan Pernes Cumming, GA
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Customer Reviews

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1578 Reviews

(5 of 5)
  • Loan Officer Review
    from Cypress, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    New Home Purchase

    Kevin was very knowledgeable and helpful with the entire lengthy process.Without his guidance we probably would not have gotten our home loan. I would recommend Kevin to anyone. He is Friendly and works hard for the customer. Kevin provides Extreme Customer Service! Thank you Kevin for making our dream come true!

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  • Loan Officer Review
    from Lake Worth, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Great job!

    Jill was very good and responsive to all my questions, very understanding with unforeseen situations that happened during the process!

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  • Loan Officer Review
    from West Orange, NJ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Dual Agent

    Great responsive, kept everyone on the loop. Satisfy my client by responding every question. Never kept us hanging. Close the deal as promise.

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  • Loan Officer Review
    from Richmond, VA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this loan officer

    Amazing Service!

    Brooke is an amazing person! She was flexible with my schedule and responded to emails and texts even if it was dinner time. She worked with me in every way possible. I would highly recommend her.

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  • Loan Officer Review
    from West Chester, PA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this loan officer

    Thank you Brooke!

    Brooke is a phenomenal loan officer! She is truly one of a kind. She treated my fiancé and I like we were her family. She was prompt and always available to answer our questions. As first-time home buyers, she gave us many options and recommended which ones were the best. We never felt pressured to make a decision with her. We really appreciated her exceptional level of service and look forward to working with her again in the future!... Read More

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  • Loan Officer Review
    from Griffin, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Refinance

    Katherine is amazing! I have tried several times to refinance my mortgage and it would never work...until I opened up to her! She’s made the process so easy and painless! She’s been the only one that has stuck with me and helped make it work! She’s very responsive and positive! I would absolutely recommend her!

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  • Lender Review
    from Mount Holly, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward

    Brooke Phun

    Great! We need more people like Brooke Phun who truley care about their clients!

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  • Loan Officer Review
    from Mount Holly, NC
    (5 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Brooke is Awesome! Loved working with her!

    Very knowledgeable about the entire process! Great response even on weekends and on Holidays! A Keeps you up to date on how the loan process is progressing. We were never "in the dark" about anything! Love Brooke and would definately work with her again if the need arises. I don't hesitate to recommend her to anyone looking to buy a home. Brooke is honest and straight forward really takes the time to gain your trust and will help you get your best loan deal... Read More

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  • Loan Officer Review
    from Lawrence, KS
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward

    Excellent Service

    Enjoyed working with Katherine tremendously. She's very knowledgeable and proactive in her approach and always had my best interest at heart. Very enjoyable to work with.

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  • Loan Officer Review
    from Hanover, MA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Extremely helpful

    Brooke was extremely helpful throughout our selling/buying process. She was always available including weekends to respond to questions as well as produce updated preapproval letters to support the multiple homes we bid on before finding the right one at the right price. In addition, my realtor and title lawyer all had glowing reviews on our closing date. I would highly recommend working with Brooke... Read More

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On April 2, 2018, CBC National Bank merged and is now a division of First Federal Bank of Florida. Of all the mortgage services we provide at CBC National Bank®, our core focus is simply this: to put our customers first. Since we opened our doors in 1999, our commitment has always been to provide nothing less than an exceptional experience in everything we do. It is because of that unwavering dedication to service and our customers’ resulting loyalty that we remain a thriving regional bank. Our staff consists of experienced mortgage banking professionals who are committed to providing extraordinary customer service, plus the convenience of a personal touch to every loan. CBC National Bank can provide you with the best innovations in the mortgage industry because we offer a variety of loan program options to meet your needs.