CBC National Bank Ratings & Reviews

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NMLS ID: 402135

CBC National Bank

(5 of 5) 1462 Reviews

99% of our customers would recommend this lender.

About CBC National Bank

On April 2, 2018, CBC National Bank merged and is now a division of First Federal Bank of Florida. Of all the mortgage services we provide at CBC National Bank®, our core focus is simply this: to put our customers first. Since we opened our doors in 1999,...

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Loan Officers

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Paul Secondi Cumming, GA
Craig Small Johns Creek, GA
Matthew Harsh Johns Creek, GA
Roger O'Brian Cumming, GA
Jill Willy Cumming, GA
Bradley Self Cumming, GA
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Customer Reviews

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1462 Reviews

(5 of 5)
  • Loan Officer Review
    from Palm Coast, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Refiance

    From my first phone call, Katherine may me feel comfortable. She kept us informed with each step of the process. It was refreshing knowing she was there to help us. She was able to get us back on track with our finances. Best experience we have ever had!

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  • Loan Officer Review
    from Orlando, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward

    Super Katherine.

    Very knowledgeable and professional throughout the process. I was looking for a refinance, though my situation called for a more expressive review, Katherine was with me every step of the way. Personal circumstances didn’t allow me to close on the loan, Katherine provided helpful feedback and assistance to ensure a better refinance in the near future. My family looks forward to working with you again soon. Thank you for all your assistance and perseverance. ... Read More

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  • Loan Officer Review
    from Flovilla, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this loan officer

    Best! Experience! Ever!

    Katherine was amazing even before we chose her. We were working with another lending company and I was unhappy. She gave us options we didn’t know even existed. She was always available by phone or email, even text sometimes. She helped me every step of the way and when I felt like we hit a wall, she plowed thru it with ease. She kept in touch constantly and was very efficient in making sure every single document was ready for us. I cannot imagine buying a home with another lender... Read More

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  • Lender Review
    from Marietta, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Would use again if I bought another home

    Great experience, Kat was amazing in her responsiveness and education of the process.

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  • Loan Officer Review
    from Marietta, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this loan officer

    Katherine made the process easy!

    Katherine was incredibly responsive, informative, and helpful. She walked us through the process from start to finish. We always felt like she was in our corner and willing to go the extra mile to help us in buying the home we wanted. She was very up-front and transparent with us through the entire process, and she worked hard to help us close in a fraction of the time other institutions relayed it would take. We’re thankful to have had her as our Loan Officer... Read More

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  • Lender Review
    from Union City, NJ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this lender

    MY Experience with CBC National Bank

    I found CBC National Bank to have very clear requirements about the documentation necessary in order to obtain a mortgage loan. They were quick to respond to questions and provided an excellent interest rate. The representative who assisted me throughout the process, Cynthia Artis, had an in depth understanding about the bank's requirements and was extremely helpful. ... Read More

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  • Loan Officer Review
    from Union City, NJ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this loan officer

    Cynthia Artis review

    Cynthia Artis assisted with my Loan Application by explaining all of the requirements and walked me through every step of the process. She is very knowledgeable about the mortgage loan procedures. I found her to be very professional and responsive to all of my inquiries. Most important, she was very patient and very polite throughout the weeks that we have been communicating. I have already recommended her to family and friends. I am sure that they will enjoy doing business with Cynthia. ... Read More

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  • Lender Review
    from Huntersville, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Thank you!

    CBC provided competitive rates for our mortgage needs.

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  • Loan Officer Review
    from Huntersville, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    A big thanks!

    Brad was very professional and quick to respond. He advised us appropriately and guided us through all our mortgage needs. I would highly recommend Brad as a mortgage resource!

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  • Loan Officer Review
    from Marietta, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Complete Rockstar

    Kat has been fantastic from start to close! I’m so thankful that out of all the calls I received, her’s was the one I answered. She’s been so helpful no matter the time of day and she’s always available. My husband and I couldn’t be happier with the loan process in getting approved for our first home. We owe it all to her!

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On April 2, 2018, CBC National Bank merged and is now a division of First Federal Bank of Florida. Of all the mortgage services we provide at CBC National Bank®, our core focus is simply this: to put our customers first. Since we opened our doors in 1999, our commitment has always been to provide nothing less than an exceptional experience in everything we do. It is because of that unwavering dedication to service and our customers’ resulting loyalty that we remain a thriving regional bank. Our staff consists of experienced mortgage banking professionals who are committed to providing extraordinary customer service, plus the convenience of a personal touch to every loan. CBC National Bank can provide you with the best innovations in the mortgage industry because we offer a variety of loan program options to meet your needs.