CBC National Bank Ratings & Reviews

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NMLS ID: 402135

CBC National Bank

(5 of 5) 1616 Reviews

99% of our customers would recommend this lender.

About CBC National Bank

On April 2, 2018, CBC National Bank merged and is now a division of First Federal Bank of Florida. Of all the mortgage services we provide at CBC National Bank®, our core focus is simply this: to put our customers first. Since we opened our doors in 1999,...

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Loan Officers

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Katherine Borsa Cumming, GA
Jill Willy Cumming, GA
BROOKE PHUN Johns Creek, GA
Jason Grano Cumming, GA
Bradley Self Cumming, GA
Bill Brown Cumming, GA
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Customer Reviews

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1616 Reviews

(5 of 5)
  • Lender Review
    from Coeur D Alene, ID
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    VA Refinanced and happy

    I called after receiving a piece of mail from this bank, despite my inherent distrust of these sorts of offers. I couldn’t be happier that I called. From my first call, to receiving the money, the process took about six weeks (despite calling the week before Christmas). I got my home appraised and received the full amount over my previous loan to pay off bills and do home improvements. I worked with Peter Maglio who was amazing at keeping me informed and helping keep us on the shortest timeline possible. He knew everything about VA refinance and how to get the most out of the refinance. It’s the best decision I’ve made in a long time and I couldn’t be happier with the outcome, or the people and process that achieved it.... Read More

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  • Loan Officer Review
    from Sacramento, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Lender review

    Jamie was great to work with on my dad's refinance. She was always available to answer questions and worked diligently to ensure we knew what was going on every step of the way. She made the whole refinance process easy. Thank you so much Jamie!

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  • Lender Review
    from Orlando, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    CBC - The Human Touch

    Unlike most lenders from Lending Tree, CBC didn't use auto-dialers and spam-bots to contact us; every communication was from a real human. This was the #1 reason we reached out to them, and we closed with them because of their great customer service and willingness to work with us through the process.

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  • Loan Officer Review
    from Orlando, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Bob's the best

    Bob was extremely helpful in all of our interactions with him. This was our first loan and he made sure to explain everything for us thoroughly. We were able to close early and everything went according to plan.

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  • Lender Review
    from Lake Worth, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender
    Date of Service:
    October 24, 2018
    Loan Closed On:
    December 18, 2018

    Great Experience

    Craig was extremely understanding that we were first time homebuyers and had no idea about anything really. He broke down everything into simple terms and explained all of our options to us whereas others assumed we knew everything. Craig was always available to us and was quick to get us preapproved, through underwriting, and to close as well. I would 100% go back to him if we ever purchase another home.... Read More

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  • Loan Officer Review
    from Lake Worth, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    First Home Buying Experience

    Craig was extremely understanding that we were first time homebuyers and had no idea about anything really. He broke down everything into simple terms and explained all of our options to us whereas others assumed we knew everything. Craig was always available to us and was quick to get us preapproved, through underwriting, and to close as well. I would 100% go back to him if we ever purchase another home.... Read More

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  • Lender Review
    from Rancho Cordova, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Refinance with CBC National Bank

    Dealing directly with their Loan officer-Jamie from the bank was helpful and informative.

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  • Loan Officer Review
    from Rancho Cordova, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Great Loan Officer

    Although I live in another state, Jamie was very helpful and explained everything. She was always available to answer questions. She is reliable and has a positive attitude. She cares that her clients understand the process.

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  • Lender Review
    from Buford, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Great Company, Great Service

    CBC is the BEST lender I’ve worked with. Always amazing communication and have never missed a deadline. I have done multiple home purchase loans through this company and recommend them to everything I can!

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  • Loan Officer Review
    from Buford, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Amazing experience!

    My experience with Brooke has been stress free and seamless. She is super responsive and has amazing communication throughout the entire process. She is always reaching out willing to help in any way to make everything as easy as possible. So grateful she handled our loan!

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On April 2, 2018, CBC National Bank merged and is now a division of First Federal Bank of Florida. Of all the mortgage services we provide at CBC National Bank®, our core focus is simply this: to put our customers first. Since we opened our doors in 1999, our commitment has always been to provide nothing less than an exceptional experience in everything we do. It is because of that unwavering dedication to service and our customers’ resulting loyalty that we remain a thriving regional bank. Our staff consists of experienced mortgage banking professionals who are committed to providing extraordinary customer service, plus the convenience of a personal touch to every loan. CBC National Bank can provide you with the best innovations in the mortgage industry because we offer a variety of loan program options to meet your needs.