CBC National Bank Ratings & Reviews

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NMLS ID: 402135

CBC National Bank

(5 of 5) 887 Reviews

99% of our customers would recommend this lender.

About CBC National Bank

CBC National Bank has the friendly "feel" of a small-town bank, but we can provide you with the best innovations in banking, (including internet banking, credit cards, debit cards, and more). We offer a variety of options to meet all your banking...

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Loan Officers

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Katherine Borsa Cumming, GA
Bradley Self Cumming, GA
Jill Willy Cumming, GA
Jason Grano Cumming, GA
Brooke Phun Johns Creek, GA
Bill Brown Cumming, GA
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Customer Reviews

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887 Reviews

(5 of 5)
  • Lender Review
    from Palm Beach Gardens, FL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    October 21, 2016

    Unorganized chaos

    My loan officer was great, helpful. I felt bad for her as the underwriting department was completely unorganized. They were asking for documents 2 hrs prior to closing and then closing was pushed back

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  • Lender Review
    from Albuquerque, NM
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    DON'T USE THE

    WE NEVER GOT COPIES OF THE CLOSING PAPERS. WE HAD TO MAKE A PAYMENT AT THE VERY LAST MINUTE BECAUSE OF 'COMPUTER PROBLEMS'. WE HAD TO PAY LATE CHARGES....WE WILL NEVER GET THAT $$ BACK. WE BORROWED TO GET OUR EQUITY OF $16119.83 OUR CASH RECEIVED $9647.91 WHERE IS OUR $6471.92 YOUR FEES??? THAT DOESN'T MAKE YOUR FEES REASONABLE AT ALL. IF I FIGURED IT RIGHT, THAT MAKES IT 40% OF THE LOAN... Read More

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  • Loan Officer Review
    from Saint Petersburg, FL
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Do not recommend

    She is very responsive, but sometimes borders on condescending and rude. My closing costs were $1300 more than previously quoted.

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  • Lender Review
    from Roanoke, VA
    (1 of 5)
    Reviewed:

    Incompetence at its peak

    A definite warning- stay away if you want no surprises at the last minute. Their ops. manager or underwriter is rude and insensitive. They stayed on my documents for over 40 days and finally asked me to produce additional documentation 8 days after the scheduled closing date. I ended up starting all over with another lender.

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  • Lender Review
    from Atlanta
    (1 of 5)
    Reviewed:

    Abandon

    Its funny... when I received my First CBC call was from a young lady who seem so excited she didn't seem to know what to with herself , in fact she seem a bit scattered. I politely told her TWICE ; that in my lending tree survey for the down payment I put zero, because I didn't have anything to put down. She said no problem she was there for me, he asked me how much I had to put down.. I said nothing and I don't have anyone to ask. I told her all this because I didn't want to waste her or my time. She still said it was okay, to fill out some apps for her , so I did. She comes back ...her tone on the phone QUICKLY changed to a mono tone.. like she'd rather not deal with me. She said I 'd need a down payment... I get that I do! BUT I DON"T HAVE IT SINCE LAST WEEK. Nothing's changed... She said she'd try and find me some down payment assistance plan and get back with me in and hour... 24 hours later I get 2 calls and 2 emails from different CBC Reps. I feel like I was dumped off and not longer wanted to be dealt with.. its heartbreaking as it is, I was abandoned for being honest and up front... when I do get the down payment I won't go to CBC... Read More

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  • Lender Review
    from Alabama
    (1 of 5)
    Reviewed:

    can't get them to acknowledge us!

    We were quickly contacted by Patrick Gillis. We had a good conversation Saturday and he promised information would be emailed to us promptly. He didn't send it so we prompted him three times in the past 4 days, by both email and phone. He then promised we'd have it by Thursday. It's Saturday and we still don't have any information. He has yet to provide us the promised information so we can decide if we want to move forward. Very frustrating... Read More

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  • Lender Review
    from boston, ma
    (1 of 5)
    Reviewed:

    AWFUL

    These guys are brutal they just keep calling all day everyday. At this point I wouldn't use this company if they gave me a free house.

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    LendingTree best practices require CBC National Bank to politely and persistently follow up with all clients seeking information about obtaining a new mortgage. All customers are provided instructions to "unsubscribe" or "opt out" from future email and phone calls at anytime throughout the process. At the time of the below review, we have not had any contact with "Chuck" from Boston MA. Had Chuck simply "unsubscribed" we would have placed him on our Do Not Call list and ceased all future correspondence. Rating CBC NAT BANK a 1 for our fees, service, rate, etc. is unwarranted as Chuck never applied for a mortgage with CBC National Bank. Had Chuck intended to accurately and fairly rate CBC National Bank in the categories below, he should have given us a 5 star rating for responsiveness and he admitted we followed up everyday.
  • Lender Review
    from Chicago, IL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    January 10, 2014

    Lots of Games

    The mortgage banker was simply horrible and seemed to delight in playing games instead of simply helping me to refinance. Send me this, send me that, here are the things we can do, oh no wait...send me something else, ok now send me what you send me initially...oh you told me such and such....and on and on this went until I pulled the plug on any future dealings with them... Read More

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  • Lender Review
    from ny Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    April 1, 2013

    ng

    A bogus low rate is given to attract a phone call. A low lender fee is made up in a variety of higher than average other fees.

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CBC National Bank has the friendly "feel" of a small-town bank, but we can provide you with the best innovations in banking, (including internet banking, credit cards, debit cards, and more). We offer a variety of options to meet all your banking needs, plus the convenience of a comfortable, personal environment. The manner in which we deliver our products is as important to us as the products themselves. Our staff consists of experienced banking professionals who are committed to providing extraordinary customer service. Our employees are active members of the community that care about you and your neighbors. So if you are looking for a bank with a long record of dependable banking, and an even longer list of satisfied customers, then be sure and look our way! CBC National Bank offers a whole new way of banking, with an attitude that is as Independent as You.