CBC National Bank Ratings & Reviews

Write Review
NMLS ID: 402135

CBC National Bank

(4.8 of 5) 743 Reviews

99% of our customers would recommend this lender.

About CBC National Bank

CBC National Bank has the friendly "feel" of a small-town bank, but we can provide you with the best innovations in banking, (including internet banking, credit cards, debit cards, and more). We offer a variety of options to meet all your banking...

Read more

Loan Officers

View All
Katherine Borsa Cumming, GA
Jill Willy Cumming, GA
Jason Grano Cumming, GA
Brooke Phun Johns Creek, GA
Bill Brown Cumming, GA
Jonathan Pernes Cumming, GA
View all

Customer Reviews

Write Review

743 Reviews

(4.8 of 5)
  • Loan Officer Review
    from Fort Mill, SC
    (2 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Jill Willy - review

    (1) (0)
    I'v read the reviews and realize I'm going against the grain with my review but I think its important to be honest. My experience with Jill Willy was that she was condescending, overly defensive, quick to point out mistakes other than her own and just generally has poor customer service skills. If you question something she will be quick to say "I've been doing this for 15 years and I've never seen" which is of no help to you as a mortgage shopper whatsoever. For example: I asked if it was normal that we were two days to closing but yet the underwriters had not signed off. Her response was that we were closing a loan in 3 weeks and my expectations were too high (I never questioned why, just wanted to be sure she was confident). And then she even had the audacity to say "you worry a lot don't you". Look this is my 7th home purchase, we as buyers have very little life experience with mortgages. To treat us as if we should know everything and not question her "15 years experience" shows that she has become coarse and hardened over the years and should probably consider a lateral career change. Jill Willy made this a very stressful purchase for me. The lender she works for was great (just be sure and negotiate some of their "fees" off your costs) this was all about her customer service skills and attitude. Id ask for another processor. Again, Ive read all the positive reviews.. take this one with a grain of salt. Maybe this is "me"... Read More

    Was this review helpful?

  • Lender Review
    from Dallas PA
    (2 of 5)
    Recommended!
    Reviewed:

    Mortgage Loan

    (1) (1)
    We have not gone through the whole mortgage process yet but I will say that David Goldberg is responding even when he is not in the office. Got approved by CBC and Ditech, CBC David Goldberg got back to me no matter what. Ditech went into my credit lowered my credit score and report by doing that. Haven't heard from them since no matter how many times I call email etc. WE"LL GIVE YOU A MORTGAGE NO PROBLEM WE JUST WON'T BACK IT U... Read More

    Was this review helpful?

CBC National Bank has the friendly "feel" of a small-town bank, but we can provide you with the best innovations in banking, (including internet banking, credit cards, debit cards, and more). We offer a variety of options to meet all your banking needs, plus the convenience of a comfortable, personal environment. The manner in which we deliver our products is as important to us as the products themselves. Our staff consists of experienced banking professionals who are committed to providing extraordinary customer service. Our employees are active members of the community that care about you and your neighbors. So if you are looking for a bank with a long record of dependable banking, and an even longer list of satisfied customers, then be sure and look our way! CBC National Bank offers a whole new way of banking, with an attitude that is as Independent as You.