CBC National Bank Ratings & Reviews

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NMLS ID: 402135

CBC National Bank

(5 of 5) 1290 Reviews

99% of our customers would recommend this lender.

About CBC National Bank

On April 2, 2018, CBC National Bank merged and is now a division of First Federal Bank of Florida. Of all the mortgage services we provide at CBC National Bank®, our core focus is simply this: to put our customers first. Since we opened our doors in 1999,...

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Loan Officers

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Katherine Borsa Cumming, GA
Bradley Self Cumming, GA
Jill Willy Cumming, GA
Jason Grano Cumming, GA
BROOKE PHUN Johns Creek, GA
Jonathan Pernes Cumming, GA
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Customer Reviews

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1290 Reviews

(5 of 5)
  • Lender Review
    from Littleton, MA Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    March 28, 2018

    Great lender

    I highly recommend CBC bank and especially Jill Willy; who is ultimately the reason I went with CBC over other lenders. She was the most knowledgable and pleasant to deal with the there were NO heavy sales pitches or information that was nothing other than totally upfront about all costs associated.

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  • Lender Review
    from Gainesville, GA
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Good bank to work with

    Overall excellent. Rate and lock costs could have been lower

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  • Lender Review
    from Minneapolis, MN
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Delayed closing

    Our closing was delayed due to a random audit requesting a second Field Appraisal. Although I didn't have to pay for the second appraisal, the seller requested I pay proration of taxes, insurance, etc. due to the delay. That was unfortunate. Otherwise, we had a good experience due to the extremely helpful mortgage manager, Daniel Helms.

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    Jean, Can you please contact us regarding fees you incurred due to CBC delays?
  • Loan Officer Review
    from Bandera, TX
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Refinancing Bandera

    Julian was very responsive to questions and helped the refinancing process go quickly and smoothly.

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  • Lender Review
    from Marietta, GA
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    CBC works

    CBC delivered a loan at an affordable rate on time and made our home purchase closing smooth.

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  • Lender Review
    from Lawrenceville, GA
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Bank review

    I’ve enjoyed my experience with this bank.

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  • Loan Officer Review
    from Washington, DC
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    We closed!

    Aside from a few setbacks that delayed the process, our experience with Brooke was good. She was very responsive and attentive and aimed to make everything as easy and quick as possible. Despite the setbacks, she worked really hard to make sure we closed.

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  • Lender Review
    from Niceville, FL
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Has an excellent employee

    My experience with the bank was solely through my loan officer, Katherine Borsa, who was very easy to work with and quick to respond.

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  • Lender Review
    from West Orange, NJ
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    CBC review

    seamless

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  • Lender Review
    from Hollywood, FL
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Small enough to care, Big enough to matter ;)

    The bank offers the standard set of services you come to expect from any bank in the US. I cannot comment on their website though as I just try to access it and it seems to be down.

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On April 2, 2018, CBC National Bank merged and is now a division of First Federal Bank of Florida. Of all the mortgage services we provide at CBC National Bank®, our core focus is simply this: to put our customers first. Since we opened our doors in 1999, our commitment has always been to provide nothing less than an exceptional experience in everything we do. It is because of that unwavering dedication to service and our customers’ resulting loyalty that we remain a thriving regional bank. Our staff consists of experienced mortgage banking professionals who are committed to providing extraordinary customer service, plus the convenience of a personal touch to every loan. CBC National Bank can provide you with the best innovations in the mortgage industry because we offer a variety of loan program options to meet your needs.