CBC National Bank Ratings & Reviews

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NMLS ID: 402135

CBC National Bank

(5 of 5) 1616 Reviews

99% of our customers would recommend this lender.

About CBC National Bank

On April 2, 2018, CBC National Bank merged and is now a division of First Federal Bank of Florida. Of all the mortgage services we provide at CBC National Bank®, our core focus is simply this: to put our customers first. Since we opened our doors in 1999,...

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Loan Officers

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Katherine Borsa Cumming, GA
Jill Willy Cumming, GA
BROOKE PHUN Johns Creek, GA
Jason Grano Cumming, GA
Bradley Self Cumming, GA
Bill Brown Cumming, GA
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Customer Reviews

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1616 Reviews

(5 of 5)
  • Lender Review
    from Racine, WI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    home purchase

    Mortgage processor, Ben Murphy, did an amazing job during the home purchase. He communicated on a timely fashion, transparent with information and set expectations

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  • Loan Officer Review
    from Racine, WI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Home Purchase

    Ben did an amazing job with the mortgage process. Being a first time home buyer, he guided us step by step. Ben was quick on his communication, transparent on information and what the expectations. I would highly recommend Ben

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  • Loan Officer Review
    from Pompano Beach, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Matt Harsh review Excellent service

    Matt was excellent in providing up to date information, responsiveness, and sticking with us through three properties and two real estate agents. The process to find a house took over 3 moths. Matt was very patient and helpful. Our real estate agent will be recommending him as well.

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  • Lender Review
    from Pompano Beach, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender
    Date of Service:
    October 10, 2018
    Loan Closed On:
    January 25, 2019

    Great service from CBC Bank

    Our loan officer, Matt, assisted us with every step of the loan approval and execution process. He was very knowledgeable about the local market and was able to assist with loan closing through three offers on properties and two real estate agents. Although we had a long complicated search for houses, Matt's service was a 15 on a 1-10 scale. Will highly recommend him to family and friends... Read More

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  • Lender Review
    from Orlando, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    First time home buying that wasn't a nightmare!

    CBC had the best rates for our situation, and was easy to apply online from a preliminary standpoint, and not have to be pressured into a sale by someone on the phone. Once we were ready to talk, we were put in touch with great staff that took care of us. The in house underwriters made the process quick and efficient.

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  • Loan Officer Review
    from Orlando, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    First time home buying without the nightmares!

    We were passed into Robert's care after our existing agent separated on leave. Robert was quick to familiarize himself with our information, and did an amazing job helping us find the best option for our first home buying purchase. There was some information the previous agent had mis-noted on our file, and Robert was quick to correct those changes and take care of us. He was in constant contact with us, and even our realtor as needed. He was a great partner to have in what can be a very scary time for a first time home buyer. He made us feel confident in our choices. I would gladly recommend him to anyone buying a home, be it first or not... Read More

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  • Loan Officer Review
    from Burns, TN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Excellent service-refinance

    Masood was FANTASTIC to work with! He was very respectful, reponsive, and professional. He even made suggestions for us that would save us money over the life of our loan but I never once felt pressured! I definitely would recommend working with him!

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  • Lender Review
    from Mcminnville, OR
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    I recommend CBC

    Competitive. They know their business!

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  • Loan Officer Review
    from Mcminnville, OR
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Jonathan is "On top of his Game!"

    I had been looking for a home for two (2) years and worked with a couple loan officers that I was not impressed with. Jonathan Pernes was referred to me with high praise. I spoke with Jonathan and immediately knew I had found a loan officer for a mortgage. Jonathan is "On top of his Game." He returned every phone call, with an answer, the same day. Impressive! Not only that, I found myself trying to keep up with his momentum. This gentleman knows his business and makes the process of home loans quick and painless. I cannot express enough the praise and gratitude I have for Jonathan. Thank You very much! ... Read More

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  • Lender Review
    from Coeur D Alene, ID
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    VA Refinanced and happy

    I called after receiving a piece of mail from this bank, despite my inherent distrust of these sorts of offers. I couldn’t be happier that I called. From my first call, to receiving the money, the process took about six weeks (despite calling the week before Christmas). I got my home appraised and received the full amount over my previous loan to pay off bills and do home improvements. I worked with Peter Maglio who was amazing at keeping me informed and helping keep us on the shortest timeline possible. He knew everything about VA refinance and how to get the most out of the refinance. It’s the best decision I’ve made in a long time and I couldn’t be happier with the outcome, or the people and process that achieved it.... Read More

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On April 2, 2018, CBC National Bank merged and is now a division of First Federal Bank of Florida. Of all the mortgage services we provide at CBC National Bank®, our core focus is simply this: to put our customers first. Since we opened our doors in 1999, our commitment has always been to provide nothing less than an exceptional experience in everything we do. It is because of that unwavering dedication to service and our customers’ resulting loyalty that we remain a thriving regional bank. Our staff consists of experienced mortgage banking professionals who are committed to providing extraordinary customer service, plus the convenience of a personal touch to every loan. CBC National Bank can provide you with the best innovations in the mortgage industry because we offer a variety of loan program options to meet your needs.