CBC National Bank Ratings & Reviews

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NMLS ID: 402135

CBC National Bank

(5 of 5) 1290 Reviews

99% of our customers would recommend this lender.

About CBC National Bank

On April 2, 2018, CBC National Bank merged and is now a division of First Federal Bank of Florida. Of all the mortgage services we provide at CBC National Bank®, our core focus is simply this: to put our customers first. Since we opened our doors in 1999,...

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Loan Officers

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Katherine Borsa Cumming, GA
Bradley Self Cumming, GA
Jill Willy Cumming, GA
Jason Grano Cumming, GA
BROOKE PHUN Johns Creek, GA
Jonathan Pernes Cumming, GA
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Customer Reviews

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1290 Reviews

(5 of 5)
  • Lender Review
    from Tallahassee, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Best I have ever worked with

    We own a small business which even with good credit makes getting financing slightly less complex than joining the CIA... Jamie was a small business owner in the past and knew all of the required ins and outs necessary to allow us to successfully refinance. She was patient, tenacious and had an extreme attention to detail. Jamie was the consummate professional and I would certainly work with her again. Thanks Jamie... Read More

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  • Loan Officer Review
    from Middletown, DE
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Great Experience with CBC Bank

    Things had changed so much since I bought my last house that all of the new rules and regulations were overwhelming. John provided all the information I needed and was very patient in explaining everything to me. He kept in constant touch with me, checking in frequently as i waiting for my new house to be constructed. I am now a much more knowledgeable home buyer thanks to John and happily esconced in my new home... Read More

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  • Loan Officer Review
    from Palm Beach Gardens, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Highly Recommended

    It was truly a pleasure working with Cathy. She defines customer service with her knowledge, due diligence and follow up throughout the entire process.

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  • Lender Review
    from Atlanta, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Great Rates and Fast Service

    I worked with Rich at CBC and he was second to none. The loan closed on time and I got the best rate around.

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  • Loan Officer Review
    from Atlanta, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Highly Professional and Excellent Lender Partner

    Rich has been my lender of choice since 2007 and I have closed multiple loans with him. Whenever I present him with my situation, whether a purchase for my primary residence or for rental properties, he finds rates that beat anyone else out there. He has also helped me with a refinance and his service was impeccable. The response times that I get from him give me great confidence that my loan will close on time - every time. He has explained all of my different mortgage options in great detail, including the pros and cons of each which has made selecting the right loans for me extremely easy. I would recommend Rich (and have on multiple occasions) to anyone and everyone I know because you can't ask for a more straight-forward and helpful lender... Read More

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  • Loan Officer Review
    from Tampa, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Greatness

    This was my first time buying a home. If I didn’t have Jon and his team I’m not sure if I would have even proceeded to do this. The entire time Jon fought and negotiated. Made numbers work and make sense for my budget. One time I remember specifically I called him on a Saturday evening feeling kinda bad for calling him and his response was “you deserve more then just a 9-5 loan officer”.... Jon is hands down the reason why I finally put my family in a home. Best service I’ve ever had. I owe it all to him and his team. We are forever grateful... Read More

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  • Loan Officer Review
    from Durham, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Excellent Service From Start to Finish

    Matt was helpful throughout our loan process from application to closing. He provided alternatives when we faced obstacles and was helpful without being overbearing. He promptly returned calls, even outside business hours. He seemed to have our best interests from start to finish.

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  • Loan Officer Review
    from Lawrenceville, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Highly Professional, Highly Recommended

    I want my buyers to have an exceptional experience with a lender and that’s exactly what you’ll get with Tara. She is very professional and quick with communication. I very much enjoy working with her and feel confident that she will do a great job with my buyers. In fact, recently my buyer had an issue with the builder's lender and was about to lose the contract, but Tara found a way to help us with the loan despite the short time frame! She has a great supporting cast and we were kept in the loop every step of the way. I will recommend all of my buyers to Tara in the future! ... Read More

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  • Loan Officer Review
    from Portage, IN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Refi 2018

    Bill was very prompt when returning calls. I know the fees and expenses were out of Bill's control, but I had little sticker shock. Bill explained everything well, and we had a hiccup with the closing date. But it worked out. Overall very pleased.

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  • Loan Officer Review
    from Oakville, CT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this loan officer

    Simply the Best!!!

    Katherine has been OUTSTANDING!! Firstly, she was the ONLY lender to leave a personal voicemail. Secondly, she explained things in the simplest way possible so we could understand the confusion that is buying a house. Not once during the entire process did I feel like I was in over my head. It was like talking to a friend I've known for years the entire time. 100% would recommend to everyone and anyone!!!!... Read More

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On April 2, 2018, CBC National Bank merged and is now a division of First Federal Bank of Florida. Of all the mortgage services we provide at CBC National Bank®, our core focus is simply this: to put our customers first. Since we opened our doors in 1999, our commitment has always been to provide nothing less than an exceptional experience in everything we do. It is because of that unwavering dedication to service and our customers’ resulting loyalty that we remain a thriving regional bank. Our staff consists of experienced mortgage banking professionals who are committed to providing extraordinary customer service, plus the convenience of a personal touch to every loan. CBC National Bank can provide you with the best innovations in the mortgage industry because we offer a variety of loan program options to meet your needs.