CitiMortgage Ratings & Reviews

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CitiMortgage

(1 of 5) 2 Reviews

0% of our customers would recommend this lender.

About CitiMortgage

CitiMortgageCitiMortgage is a business of Citigroup. Citigroup, formed on Oct. 8, 1998 by the merger of Citicorp and Travelers Group Inc., consists of businesses that produce a broad range of financial services - asset management, banking and consumer...

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2 Reviews

(1 of 5)
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  • Lender Review
    from Baltimore, MD
    (1 of 5)
    Reviewed:

    Horrible Experience with Home Mortgage

    (0) (0)
    I chose Citi Bank for my home mortgage, and I thought that they would have the resources in place to execute the loan in a professional and timely manner. However, this couldn't have been further from the truth. Citi Bank had one month to put together my loan, however, they choose the wait the absolute last minute. They sent the closing documents 2 hours before the legal deadline without any time for me to ask questions and review. Then they told me that we could not close on the pre-scheduled closing date because the document that was sent last minute was not signed before 12am. To make matters worse, the day of the closing, they never sent over the necessary paperwork over to the title company! Completely unprofessional and dysfunctional. It is very rare that I leave reviews, but when a company drops the ball so many times I feel compelled to.... Read More

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  • Lender Review
    from florida
    (1 of 5)
    Reviewed:

    mortgage

    (1) (0)
    If I could give them less than one star I would. Customer service was terrible and when I finally did get someone to call me back it was 3 to 4 days later. Also there were at 4 to 5 different people that were calling me about my mortgage application. When I asked questions they all seemed to have different answers. They did not communicate and when they did they were rude, as if I was bothering them with my questions. Very frustrating. I had to switch last minute because they gave me such a run a round. I have high credit score and was putting down more than half purchase price in cash and still they had me running around in circles. DO NOT USE THEM!!!!!!!WORST EXPERIENCE EVER!!!!!!!!!!!... Read More

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CitiMortgageCitiMortgage is a business of Citigroup. Citigroup, formed on Oct. 8, 1998 by the merger of Citicorp and Travelers Group Inc., consists of businesses that produce a broad range of financial services - asset management, banking and consumer finance, credit and charge cards, insurance, investments, investment banking and trading - and use diverse channels to make them available to consumer and corporate customers around the world. Among its businesses are Citibank, Comercial Credit, Primerica Financial Services, Salomon Smith Barney, SSBC Asset Management Group, Travelers Life & Annuity, and Travelers Property Casualty.