Ditech Financial LLC Ratings & Reviews

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NMLS ID: 1057

Ditech Financial LLC

(4 of 5) 100 Reviews

90% of our customers would recommend this lender.

About Ditech Financial LLC

Ditech is a nationwide home lender with an array of home financing products, the company offers conventional fixed rate, adjustable rate, jumbo loans and special programs such as FHA, VA and HARP. Our core of home financing professionals, which has an...

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Loan Officers

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Lane Abramowitz Fort Washington, PA
Ilya Bolotin Fort Washington, PA
Valli Aluri Fort Washington, PA
David Appiott Fort Washington, PA
Matthew Moore Fort Washington, PA
John Catona Fort Washington, PA
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Customer Reviews

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100 Reviews

(4 of 5)
Review Breakdown
  • Lender Review
    from Fresno, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Choose Dave Appiott as your loan officer!

    (0) (0)
    I could not be happier with my mortgage lender! Dave Appiott was my loan officer and I would recommend him and Ditech to anyone!

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  • Loan Officer Review
    from Fresno, CA
    (5 of 5)
    Recommended!
    Reviewed:

    The best loan officer ever!

    (0) (0)
    I had a great experience with Dave as he was highly educated and extremely helpful throughout my refinance transaction. Terrific communication and speedy correspondence from start to finish: I would recommend him and Ditech to anyone who is interested in refinancing. Even though we had a few hiccups, Dave made the process easy and I hope this review helps anyone who is considering working with Mr. Appiott or Ditech Financial. Thanks Dave, you were a pleasure to work with... Read More

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  • Lender Review
    from Canyon Country, CA
    (1 of 5)
    Recommended!
    Reviewed:

    Ditech is to be avoided

    (0) (0)
    Avoid at all costs! Ditech bought my loan from Greentree, misapplied two of my mortgage payments to "principal" and gave me two late fees even though I made my payments every other week and was never late. They ended up fixing one mistake but refused to fix the other. The excuse I heard after 2 full months of contacting them (10 phone calls and two emails from me that have not been responded to) is that it is too late to change anything since they have reported their financials to their investors. Completely unacceptable practices and zero customer service. I am even refinancing my mortgage just to get away from them.... Read More

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  • Loan Officer Review
    from Morrow, GA
    (5 of 5)
    Recommended!
    Reviewed:

    Refinance

    (0) (0)
    Dave is very good at his job. He is very nice and patient and made this very easy. He helped explain everything about a refinance very clearly and I would refer him to anyone.

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  • Lender Review
    from Saint Petersburg, FL
    (1 of 5)
    Reviewed:

    Upset customer

    (1) (0)
    BUYERS BEWARE!!!! Do not use this company to handle your mortgage. I sold my home in April. The account was closed with a payment in full. A week later an auto draft payment was taken out of my checking account for $990.00. The customer service rep said that I needed to cancel my monthly auto draft even though the account was paid in full. I was assured that I would receive a credit back to my account in 5 business days . After 5 days passed, I called back and a manager said it would take 30 days. After a month passed, I have continued to call them to get a check refunded. I have called 7-8 times in the past 2 months with no resolution. No one calls me back after speaking with multiple managers. This is one of the worst customer service experiences I have ever had! Do not do business with this company!!... Read More

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  • Lender Review
    from Bayonne, NJ
    (1 of 5)
    Reviewed:

    Mortgage

    (0) (0)
    Stay far away from this company. Worst customer service you can find. Awful company to deal with don't trust them they will not deliver.

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  • Lender Review
    from Chagrin Falls, OH
    (1 of 5)
    Reviewed:

    Do not correct their error

    (0) (0)
    Ditech acquired my mortgage in the last few years of my mortgage. For the last payment the company sent me a bill that included interest and principle along with escrow payment over $600. I assumed that the company will refund the escrow payment once my account is closed. Upon closure the company sent me a check of the outstanding escrow balance less the amount in the last payment. I wrote the company pointing out that the check did not reflect the correct amount of my outstanding balance. After almost two months of investigation the company is still refusing to correct the error. I think that it is not right for the company to drag their feet and to refuse paying me... Read More

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  • Lender Review
    from Lafayette, CO
    (1 of 5)
    Reviewed:

    Avoid this company if you possibly can

    (0) (0)
    If I could leave ten negative stars I would. In Colorado, you can't pay your own property taxes. Ditech has to do it. Guess what? We are over a month late on our property taxes because they haven't bothered to pay them. We've had three phone calls, each time a different excuse as to why the bill hasn't been paid. After finally dealing with a supervisor, we were guaranteed the problem would be solved. Called today, a week after that phone call and no payment! It is truly unbelievable how awful this company is. When we lived in California I paid my bills on time. Never missed a deadline. This company seems to have no clue as to what they are doing, especially in the state of Colorado. If you can possibly help it, avoid this company.... Read More

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  • Lender Review
    from Northport, AL
    (1 of 5)
    Recommended!
    Reviewed:

    help for people who dont know how to get a loan.

    (0) (0)
    told ditech what i needed and they made it happen.

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  • Lender Review
    from Boulder, CO
    (1 of 5)
    Reviewed:

    Find another lender

    (0) (0)
    Ditech has been nothing but a pain in servicing my loan. The do not accept automated, online, or phone payments from Colorado residents. Additionally, I found out today they have failed to pay my property taxes (despite collecting this money in escrow) and there is interest accumulating.

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Ditech is a nationwide home lender with an array of home financing products, the company offers conventional fixed rate, adjustable rate, jumbo loans and special programs such as FHA, VA and HARP. Our core of home financing professionals, which has an average of 15+ years of experience, proactively works with customers to listen to their needs, explain home loan options, and guide them throughout the process, making home financing easy and less overwhelming. If you don’t believe us, check out Ditech Mortgage reviews to see what other LendingTree customers are saying.