Ditech Financial LLC Ratings & Reviews

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NMLS ID: 1057

Ditech Financial LLC

(4.8 of 5) 330 Reviews

95% of our customers would recommend this lender.

About Ditech Financial LLC

Ditech is a nationwide home lender with an array of home financing products, the company offers conventional fixed rate, adjustable rate, jumbo loans and special programs such as FHA, VA and HARP. Our core of home financing professionals, which has an...

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Loan Officers

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David Appiott Fort Washington, PA
Brandon Rosenthal Fort Washington, PA
John Zink Fort Washington, PA
Lane Abramowitz Fort Washington, PA
Tajana Fejzic Fort Washington, PA
Matthew Moore Fort Washington, PA
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Customer Reviews

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330 Reviews

(4.8 of 5)
Review Breakdown
  • Lender Review
    from Forestville, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Ditech Refinance

    I recently refinanced my Ditech loan and they made the process very easy to understand and I am very thankful that I had David Appiott and Zoey Irvine as my loan agents.

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  • Loan Officer Review
    from Forestville, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Refinance Review

    Mr. Appiott was a life saver! If it weren’t for him I likely would have had to sell my home. He’s truly looking out for his clients and I would certainly recommend him to anyone looking for a professional that is willing to listen and help.

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  • Lender Review
    from San Francisco, CA
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Terrible customer service and erroneous fees

    We have always paid our mortgage through online auto bill pay with our bank, so we've never had a late payment in 2 years. Ditech adjusted our escrow and changed our monthly payments but didn't notify us, so we received a late fee of $99. I called customer service and they wouldn't waive the late fee, and told me to send a check to replenish the escrow. I paid the late fee, wrote a check (specified on the line that it was for escrow) but they deposited it into our principal. So we received another late fee of $99. This cycle repeated itself for several months; Ditech keeps putting our late fee into our principal so that they can continue charging us our late fee of $99 over and over again. No matter how many calls we've had with them to rectify this they continue to do this, which prompted us to refinance with another bank, and guess what - the late fee is still in our closing document from Ditech. I didn't choose to use Ditech (our loan was sold on Day 1) and I would NEVER recommend them to anyone ever. Terrible customer service (each agent told us different things) and every time we were hit with a late fee... Read More

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  • Lender Review
    from Dittmer, MO
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Ditech refinance

    Their entire staff were quick to respond and resolve any issues and/or answer any questions I had. They were able to give me the best rate and the best deal over other lenders.

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  • Loan Officer Review
    from Dittmer, MO
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Ditech loan approval

    Mr. Bub was very helpful, courteous, and professional throughout the entire approval process.

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  • Loan Officer Review
    from Shreveport, LA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this loan officer

    Loan

    Brandon was very helpful and went over everything with me.

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  • Loan Officer Review
    from Winchester, KY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this loan officer

    Good Job, Brandon

    Brandon was professional, concise, informative and even called me back because my plumber arrived during our call. He made the process easy and quick.

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  • Loan Officer Review
    from Charlotte, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this loan officer

    Satisfaction

    Brandon was very helpful and professional which created a good experience for my loan process.

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  • Loan Officer Review
    from Alpharetta, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Great experience and fantastic result

    Brandon reached out to my wife and I recommending refinance options on our existing mortgage that could help us lower our APR as well as lessen the cost of our monthly payment. All options were clearly explained and we settled on the one that worked best for us. Brandon was concise, timely, and completely informative throughout every step of the process, which flowed smoothly without any hiccups or time constraints. In short, he was a true pleasure to work with. We are 1000% satisfied with the results and recommend working with Brandon to others in the greatest of ways. Top marks all around!! ... Read More

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  • Loan Officer Review
    from Colorado Springs, CO
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this loan officer

    Highly Recommended

    Fantastic experience with Brandon all around. He walked through each step of the process with me with patience and knowledgeable answers. Brandon was responsive and timely, answering all emails within minutes of receipt and keeping phone appointments at the time discussed. He was accurate in his calculations and was able to give me a clear financial picture. I would highly recommend doing business with this gentleman.... Read More

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Ditech is a nationwide home lender with an array of home financing products, the company offers conventional fixed rate, adjustable rate, jumbo loans and special programs such as FHA, VA and HARP. Our core of home financing professionals, which has an average of 15+ years of experience, proactively works with customers to listen to their needs, explain home loan options, and guide them throughout the process, making home financing easy and less overwhelming. If you don’t believe us, check out Ditech Mortgage reviews to see what other LendingTree customers are saying.