eLEND Ratings & Reviews

Write Review
NMLS ID: 2826

eLEND

(3.9 of 5) 74 Reviews

63% of our customers would recommend this lender.

About eLEND

eLEND provides residential mortgage financing directly to potential home buyers and existing homeowners through a robust online platform built to simplify the lending process. Our mortgage technology solutions help thousands of families every year achieve...

Read more

Loan Officers

View All
Chris Adams Charlotte, NC
Michael Adams Charlotte, NC
Christopher Kinson Parsippany, NJ
Renato Paz Charlotte, NC
Courtney Burns Charlotte, NC
Jason Neumann Parsippany, NJ
View all

Customer Reviews

Write Review

74 Reviews

(3.9 of 5)
  • Loan Officer Review
    from Nashville, TN
    (3 of 5)
    Reviewed:

    Super fast at first, then process slowed down...

    (0) (0)
    Was very responsive and helpful at first but toward the end didn't seem to care as much..

    Was this review helpful?

  • Lender Review
    from Nashville, TN
    (4 of 5)
    Recommended!
    Reviewed:

    Super fast at first, then process slowed down...

    (0) (0)
    I selected eLend based on their interest rate and their closing costs. I initiated the loan process the beginning of October. The appraisal took forever (and the appraiser was real weird. Treated it like a home INSPECTION, not an appraisal) The appraisal came back less then expected so we asked to dispute it. We provided the documentation to the loan originator. After a full week had gone by, we rec'd the appraisal back and they had not changed it. We were now a week away from our low interest rate expiring and after the election the rates had gone up. The loan originator really didn't seem to care at this point and wasn't responding much. However the loan processer I worked with, Urwashi Thakuri was VERY thorough and efficient at getting everything together by the time the interest rate expired so we were able to close with the original interest rate. From start to finish it took about 6 weeks to close... Read More

    Was this review helpful?

  • Lender Review
    from Kenilworth, NJ
    (5 of 5)
    Recommended!
    Reviewed:

    Quick Process with a Good rate

    (1) (1)
    Found eLEND on LendingTree and after reviewing their rates and website decided to give them a chance. They called me almost immediately upon submitting my inquiry and were extremely helpful throughout the process. Anthony took 4 separate phone calls from me within the first two days I was working with him and once I hit processing it was a relatively easy flow from there.... Read More

    Was this review helpful?

  • Lender Review
    from Gibsonton, FL
    (1 of 5)
    Reviewed:

    Wade

    (0) (1)
    After giving them papers directly from the IRS , after having to show divorce papers from 14yrs. Ago, having to get an itemized list of whom was filled on my bankruptcy, let's see what else phone numbers of ex employer from two years ago not the same year, personal reference?????please tell me how showing papers off an old divorce is when relevant? What about a bankruptcy that is 8yrs. Old, is it going to end it's been since December 3, 201... Read More

    Was this review helpful?

  • Lender Review
    from Hinesville, GA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    October 28, 2014

    very rude

    (0) (1)
    Stephen Pullen contacted us and he was extremely rude. He kept interrupting me and talking over me. Completely uninterested in what our needs were. We tried back in October to use them and no call backs. Very poor customer service

    Was this review helpful?

  • Lender Review
    from Mukilteo, WA
    (5 of 5)
    Recommended!
    Reviewed:

    good

    (5) (2)
    Good

    Was this review helpful?

  • Lender Review
    from Auburn Alabama
    (4 of 5)
    Recommended!
    Reviewed:

    Financed manufactured home

    (13) (0)
    I close tomorrow but my overall experience with American financial resources has been good. Got me financed in a 15 yr conventional loan at 3.9%! Can't find that anywhere else. Underwriting was strenuous but what do you expect. Terri McLaughlin is the best LO.

    Was this review helpful?

  • Lender Review
    from Cincinnati
    (1 of 5)
    Reviewed:

    BEWARE!!!

    (10) (0)
    Was referred to them by Lending Tree, they called and I asked about the bad reviews and the guy got an attitude and said all mortgage companies have bad reviews and don't give him any "guff". Just a horrible phone call and I would never use or recommend them to anyone. BEWARE!!!!

    Was this review helpful?

  • Lender Review
    from Louisville, KY
    (1 of 5)
    Reviewed:

    FEES FOR AUTO DRAFT!!!

    (38) (0)
    My loan which I've had for 8 years has been transferred to American Financial Resources (this is the 4th mortgage company it has been transferred to). I have always had auto-withdraw on my loan payment and have NEVER been charged a fee for this until now! This is outrageous!!! I live on Social Security and don't get my check until the 2nd Wednesday of the month which obviously means I cannot make payment on my loan until then. I understand that if payment is made later than the 15th of the month there will be a late fee but I have always had my loan payment auto-withdraw on no later than the 15th which means I have never had a late fee or a fee for auto-withdraw for this date!!!!! I can see right now this mortgage company is going to be a problem!! If I would request for payment to be withdrawn on a date after the 15th, I would expect to be charged a fee but not if it is before or on the 15th! I cannot afford to pay any extra fees so this means I now have to mail my mortgage payment and of course this means I don't know if it will get to the proper destination on time because with my experience of the post office, it may or may not get there on time!! Which means, I will end up paying a late fee and I will not be a happy camper. American Financial Resources needs to drop the fees for auto withdraw unless the date is after the 15th! Not everyone can afford to have that extra fee added on to their mortgage payment, especially if that person lives on a limited income, such as myself! I guess these fees are extra bucks for their CEO'S BONUS! I will be doing a search to see if I can have my loan transferred elsewhere so I don't have to pay a fee for auto-draft! SERIOUSLY, THIS FEE IS RIDICULOUS!!!!! I will be contacting the BBB to let them know my complaint!... Read More

    Was this review helpful?

  • Lender Review
    from Deming, NM
    (1 of 5)
    Reviewed:

    No Action

    (35) (0)
    Spoke to a Matthew Allison on the phone...Sounded eager to help me out with a home purchase....Didn't hear from him for a couple weeks...I had left e-mails and voice mails.....Finally got a call from him....He apologized....I accepted and faxed him financial statements he requested....It;s been over 2 weeks since I sent what he requested, and no word from him...I sent e-mails, faxes and left voice mail, trying to find out what's going on.....I have now missed my closing date, thanks to Allison....I wouldn't recommend this company to anybody...Lousy way to run a business...... Read More

    Was this review helpful?

eLEND provides residential mortgage financing directly to potential home buyers and existing homeowners through a robust online platform built to simplify the lending process. Our mortgage technology solutions help thousands of families every year achieve their home financing goals. We offer Conventional, FHA, VA, USDA, Jumbo, and Renovation financing programs with exceptional rates and service. A division of American Financial Resources, Inc., eLEND is backed by over 18 years of industry success. Our expert Mortgage Loan Originators will help connect you with the ideal financing solution to achieve your specific goals. Contact us today for a free rate quote or e-Approval.