Envoy Mortgage, Ltd Ratings & Reviews

NMLS ID: 6666

Envoy Mortgage, Ltd

4.6 of 5 456 Reviews


Who is Envoy Mortgage, Ltd?

Envoy has been successful since 1997 because of its people, systems and technology.   We have conducted business via the internet since 2001 and have maintained superior ratings with the Better Business Bureau and LendingTree.  In 2006,...

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94% of our customers would recommend this lender. (33 of 35)


Customer Reviews


  • (0) (0)

    Yes, yes, yes!!

    Yes, I recommend this lender

    Perfect! Knowledgable, excellent customer service!

    By:   (West Boylston, MA)Reviewed On:

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  • (1) (0)

    The Ultimate

    Yes, I recommend this lender

    Jeff McKendrick went above and beyond our expectations. I have honestly never encountered such a superior level of service from anyone in the financial service industry. I would recommend Jeff and Envoy unreservedly.

    By:   (Sellersburg, IN)Reviewed On:

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  • (2) (0)

    Smooth closing, professionalism

    Yes, I recommend this lender

    We had a very pleasant experience with Brian Lindmark @ Envoy Mortgage, Ltd (Andover, MA). Once the "prefect house" was found, we started on June the 1st and closed today, July the 17th. The entire process was completed smoothly and we actually closed 5 days earlier than originally planned. Brian was on top of the game the whole time, gave us a quite accurate estimate for the closing costs and answered all our questions. He was very proactive in getting documents and proof ahead of time to satisfy issues potentially raised by the underwriters. Overall I would strongly recommend Brian as your first-stop mortgage adviser. He will sit down and responsibly explain all you need to know to get your mortgage approved.

    By:   (Ayer, MA)Reviewed On:

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  • (6) (3)

    Mistakes

    I cannot even say how many mistakes this mortgage company made throughout the process of my home purchase. My closing date had to be moved 5 times, and then was 3 hours late once it finally took place. Nobody seemed to know what they were doing or what was going on. They would say one thing and do another. All of this could have been avoided.

    By:   (Atlanta area)Reviewed On:

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  • (3) (2)

    Envoy Mrtgage Jim Ryan

    Yes, I recommend this lender

    From the first phone call to the closing Jim Ryan and his team at Envoy Mortgage took control of what needed to be done and communicated with us through the entire process helping us clear each hurdle along the Way. They were both knowledgeable and professional and they took what we thought to be a 'difficult' mortgage and made it work. I would be absolutely comfortable referring anyone to Envoy for their mortgage needs.

    By:   (Green Bay, WI)Reviewed On:

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  • (2) (4)

    A+ Service

    Yes, I recommend this lender

    Very helpful and extremely responsive. Made the entire process easy.

    By:   (Kenosha, WI)Reviewed On:

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  • (10) (5)

    More Mistakes Than I Can Count

    So far I am unimpressed. We still haven't close yet and there seems to be no consideration for working class people. My wife is a teacher and has to get a substitute teacher for the closing day and 3 days before closing they had to reschedule because of another mistake and had to rerun the loan again. The loan has been rerun about 4 times, the multiple hard credit hits have effected our credit (they take so long in had to be pulled multiple times). They blame the underwriters constantly for any problem. Statements, additional docs, etc. have been sent and signed multiple times because there is always something listed wrong, dated wrong, spelled wrong... I am at my wits end with this company. I couldn't, in good conscience, ever recommend this company unless a long, error filled experience is what your looking for.

    By:   (NC)Reviewed On:

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  • (4) (6)

    Micheal Creed/Envoy

    Yes, I recommend this lender

    I had multiple offers that were very competitive. I spoke with several and was very impressed with Michael Creed from Envoy. Michael was very organized and understood the importance of communication. The tools that he worked with and shared made my options very clear. Most importantly though was how often Michael communicated the steps of the process. I particularly like the VIP update emails that explained where in the process we were and who we were waiting on. I never felt that I was unclear or unaware of what was next. The website gave clear examples of the process that was taking place and educated me on how the loan closing process works. Great working Michael in what can be a very stressful transaction. It was anything but stressful. Michael was very responsive to all my questions and very timely with his responses. It was a pleasure working with him and his team and i will definitely recommend him to family/friends.

    By:   (Waukesha, WI)Reviewed On:

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  • (5) (2)

    Great Company

    Yes, I recommend this lender

    This has been a wonderful company to work with.Special thanks to our loan officer(A Pedro)who took care of us during this loan.I would recommend Envoy mortgage highly to any one.Thank you Envoy mortgage for helping us out.

    By:   (Pikeville,Ky)Reviewed On:

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  • (3) (1)

    Home Buyer

    Yes, I recommend this lender

    We just purchased a home in Louisville, KY with Envoy via Phil Rogers as our loan officer in March 2014. It was an amazing wonderful experience. The smoothest easiest closing I have ever had, out of 3 that we have done before. Thanks to Phil he crossed his t's and dotted every i. He delivered everything he promised and even early! Stayed on top of all paperwork, kept be updated at all times of status. Gave me references when I asked for them. Super easy to work with, and now glad to be able to call him a new friend!

    By:   (Louisville, KY)Reviewed On:

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Envoy has been successful since 1997 because of its people, systems and technology.   We have conducted business via the internet since 2001 and have maintained superior ratings with the Better Business Bureau and LendingTree.  In 2006, we were the proud recipient of the Overall Top Experience – Customer Service Rating Award from Lending Tree. Envoy always stands behind its promise to make the home financing process as efficient, stress-free and pleasant as possible.  Whether you are purchasing locally or across the country, our mortgage loan specialists have the experience, dedication and the right products to make your dream become a reality. Our Mission is simple:  Preserve the Dream of Home Ownership.
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