EverBank Ratings & Reviews

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NMLS ID: 399805

EverBank

(5 of 5) 23 Reviews

100% of our customers would recommend this lender.

About EverBank

EverBank offers a broad selection of banking, lending and investing products to consumers and businesses nationwide. Headquartered in Jacksonville, Florida, EverBank has approximately $18 billion in assets and $13 billion in deposits and is currently...

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Loan Officers

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John Diehl Jacksonville, FL
Thomas Reber Jacksonville, FL
Thomas Hardel Jacksonville, FL
Gail Faber Jacksonville, FL
Joo Chung Jacksonville, FL
Eric Bennett Jacksonville, FL
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Customer Reviews

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23 Reviews

(5 of 5)
Review Breakdown
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  • Loan Officer Review
    from Titusville, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward

    Loved Working with Tom

    Tom was a delight to work with. He kept my wife and I up to date on all of the factors influencing the market and was able to get us a great rate. He also took his time to detail the mortgage process with us and remained in constant contact. We would definitely recommend working with Tom!

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  • Loan Officer Review
    from Trenton, NJ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward

    CONSUMMATE PROFESSIONAL

    John has a plethora of knowledge across all facets of the mortgage/refi application process. Coupled with great patience and rapid-fire response time, it was a pleasure doing business with and I highly recommend him.

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  • Loan Officer Review
    from Steilacoom, WA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this loan officer

    Just the Best

    This is the second closing we've had with John Diehl - each has been a wonderful experience based on his management of the process - and these were our first e-process banking experiences. John never seems rushed in answering questions. He was an advocate for us with underwriters - I was confident we were in good hands. I'd definitely use John again for any mortgage,HELOC processes in future... Read More

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  • Loan Officer Review
    from Matthews, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Knowledgeable and Supportive

    When I first started shopping for a mortgage to purchase our second home, I had a lot of questions since my family was in such a different place in our lives than when we purchased our first home. John helped me to navigate all of the different products and options available and ran several different scenarios to ensure we were making the best possible choice. He understands that purchasing a home is a large financial investment for home buyers and I appreciated how he was able to explain the process to me in a way I could understand and feel good about the decisions I was making. He was always available throughout the entire process and supported us from start to finish. We closed on time and I feel great about the choices I made for my family. Thanks John... Read More

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  • Loan Officer Review
    from Whitman, MA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Extended refinancing process

    My refi process began July 2016 and closed January 2017, what a ride it was. I had an accident after I had applied for the refi, John worked with me while I was collecting my disability checks and rehabbing at home. My loan process was complicated by a recent decrease in my work hours due to attending graduate school that needed to be cleared through the HR Dept at my work. An issue was discovered with an old loan that was showing as open, that had actually been paid off years earlier, that needed to be cleared up before the closing. John ensured that this additional issue was settled. He made the 5 1/2 month process as ease on my part as possible. I would definitely recommend John to anyone in the need of a refinence. It was a pleasure working with him... Read More

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  • Loan Officer Review
    from Wesley Chapel, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Outstanding Service!

    John did an outstanding job on our loan! We had a 1031 Exchange and purchased properties out of State so it was a bit more involved. John was diligent, professional and easy to work with. He kept us informed and kept the process moving to completion. We closed on time thanks to John's hard work and I couldn't have been happier!

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  • Loan Officer Review
    from Anchorage, AK
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Personable, Persistent, and Competent

    John was personable and persistent as I gathered information and offers from multiple lenders. He worked with me to compare apples to apples to determine the mortgage loan he offered me was the best offer. Even though he provided me with a commercial service, I felt he had my best interest at heart as he explained why or why not loan discount points were worth my consideration. In the maze of mortgage options, a conversation with John is worth your time... Read More

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  • Loan Officer Review
    from Fishkill, NY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    John Diehl: Miracle Maker, truly!

    We first contacted Mr. Diehl on August 24th, 2016 and closed on our refinance on October 24th, 2016! That, in and of itself, ought to tell you how efficient, and effective Mr. Diehl is. He carefully explained the process, outlined the documents we would need to submit, and answered our phone calls usually within an hour or two. While many of our friends and neighbors shared with us their horror stories of refinancing we were amazed and extremely grateful that our refinance went as smoothly as it did. We secured an incredible interest rate and were able to shift from a 30 year to a 15 year mortgage! Truthfully, we never thought we would be able to pay off our home in our lifetime but now we will and our monthly payment is nearly the same as our 30 year payment had been! We highly recommend Mr. Diehl and we do not give that recommendation lightly. He has certainly earned it... Read More

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  • Loan Officer Review
    from Bethesda, MD
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Trustworthy, personable help

    I worked with John via TIAA-CREF's mortgage arm, and I was delighted. He made the process as easy as possible, and he's a delight to work with. I'd definitely recommend him (and, if the need ever arose, work with him again).

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  • Loan Officer Review
    from Redondo Beach, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this loan officer

    Working with John Diehl

    I first got in touch with John when I contacted TIAA-CREF in November, 2015 to explore the possibility of getting a home equity line of credit. He walked me through the end-to-end application process, carefully reviewed my personal circumstances, and made valuable recommendations regarding how I may proceed. He was always cordial, very thorough in his assessments and recommendations. When I finally applied a few months later, he helped me through the process. He checked regularly to ensure that the loan process was going smoothly. It was truly a pleasure working with John.... Read More

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EverBank offers a broad selection of banking, lending and investing products to consumers and businesses nationwide. Headquartered in Jacksonville, Florida, EverBank has approximately $18 billion in assets and $13 billion in deposits and is currently the largest bank headquartered in Florida.

As a stable and rapidly growing national bank, EverBank offers 40 years of lending expertise and a full range of loan products at competitive rates.
--Variety of mortgage products to meet multiple needs.
--National direct lender.
-- Simple loan process for purchases and refinances.
-- Equal Housing Lender and member of the FDIC.

Exceptional Service. Competitive Rates. No Surprise Closings.

NMLS # 399805