First Federal Bank of Kansas City Ratings & Reviews

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NMLS ID: 418593

First Federal Bank of Kansas City

(4.6 of 5) 291 Reviews

98% of our customers would recommend this lender.

About First Federal Bank of Kansas City

Principal and interest. That’s what a mortgage is really all about, right? Well, at First Federal Bank of Kansas City, we deliver home loan solutions with principle and interest – as in our principles and your best interests. We’re a rock-solid, mutually-owned...

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Loan Officers

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Todd Shaver Kansas City, MO
Doug George Kansas City, MO
Nicholas Kays Kansas City, MO
Mike Williams Kansas City, MO
John Brown Kansas City, MO
Heide Williams Kansas City, MO
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Customer Reviews

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291 Reviews

(4.6 of 5)
  • Loan Officer Review
    from Bend, OR
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Outstanding Customer Service

    We have had multiple loans through F.F and Rodney has always been our go to guy. He makes the long process of buying a home painless. I myself am in the industry of lending and I am always extremely impressed of how Rodney takes care of his clients. Rodney is Extremely knowledgeable when it comes to lending and rates and extremely efficient and takes care of needs at a productive rate. If you are looking for a new loan on a home call Rodney you won't be disappointed.... Read More

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  • Lender Review
    from Montgomery, AL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Amazing experience!

    Best rates, lowest origination fees and a lender credit to boot! All this coupled with amazing customer service and you can't go wrong with First Federal.

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  • Loan Officer Review
    from Montgomery, AL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    VA Loan - Go with John and First Federal!

    You're going to receive calls from a bunch of lenders and 9 out of 10 of them are going to be pushy, fast talking and provided you few specifics on their rates and closing costs. John and First Federal are the 1 in 10 (maybe 1 in a 100) that does it right! 1. Origination fees: Most banks will charge you a 1% origination fee on the loan. The lender's "cost" to generate the loan. That can be quite a bit of money depending on the price of the home. First Federal however has a flat fee (under $700) to generate the loan, no matter how expensive the house is. This alone will save you thousands at closing! 2. Rates: This is an area I figured would be the same from lender to lender but surprisingly I found a lot of variation. That said, John and his team (along with 1 other lender) offered the best rate. First Federal however beat out the other as they offered up a lender rebate, which helped cover the VA funding fee. Awesome! 3. Customer Service: John was the one lender who provided me a loan breakdown right from the start. Most lenders will say "We can get you between X and X rate, with roughly between X and X closing costs." John on the other hand provided a detailed breakdown of the estimated fees and costs on day one. Of course they are just estimates but he provided details where others provided simply guesses (at best). More importantly though, John did not push us into choosing him and when we asked questions, he answered. He was extremely responsive and easy to contact when needed. 4. Getting to close: We were on a short timeline (military move) and had just over a month from offer to close on a VA loan. John and his team got us there. They made sure we got them what they needed early in the process so there were no hangups come closing time. And if we had questions about why we needed to provide certain documents they explained it and put us at ease. I've heard horror stories about short closing timelines but John and First Federal had no issues. Buying a house is stressful and this was our first purchase so there was an extra level just because we did not know what we did not know. John and his team though made it about as enjoyable as it could have been. I cannot recommend him and First Federal enough if you're looking for a VA loan. ... Read More

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  • Loan Officer Review
    from Lees Summit, MO
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Happy client!

    She was very professional and responsive. We were very happy with the rates and fees. We highly recommend her!

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  • Loan Officer Review
    from Lees Summit, MO
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Fantastic experience!

    We had no idea how important a good loan consultant was! I have been through 3 loan/refinances and working with Heide has opened my eyes up to the process in a whole new way. Bottom line, we saved money directly due to Heide's guidance, and the entire process went smoothly and timely. I recommend her every chance I get.

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  • Loan Officer Review
    from Kansas City, MO
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Heide

    Heide was great and easy to work with, I made a few mistakes during the process but she fixed them and was patient with me, I would use her again for sure!

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  • Lender Review
    from Suwanee, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    The Best Service Period

    This is our second mortgage with First Federal Bank of Kansas City. Our lendor was John Sorenson on both transactions. Without question this was the easiest most professional financial process I have had period. John Sorenson is well versed in all the available options and will go out of his way to find the solution that is best for you. The first time we worked with John I thought this is too good to be true. After the last time I doubt I will even shop around if I need another mortgage working John and FFBKC is that easy... Read More

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  • Lender Review
    from Frisco, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Great!

    Simple and fantastic experience !

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  • Loan Officer Review
    from Frisco, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Just fantastic!

    On time and efficient handling of EVERYTHING! Thanks from both of us!

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  • Loan Officer Review
    from Middleville, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Excellent

    We have worked with Rodney for a refinance and a purchase and in both cases he was excellent. He was prompt, seemed to have a good relationship with his underwriters, and most importantly got our loans approved under originally agreed-upon terms. I would recommend Rodney to every one.

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Principal and interest. That’s what a mortgage is really all about, right? Well, at First Federal Bank of Kansas City, we deliver home loan solutions with principle and interest – as in our principles and your best interests. We’re a rock-solid, mutually-owned community bank – with nationwide lending reach. And since 1934, the financial success and well-being of our customers and communities has been our mission. Visit us today and find out why. And, of course, we’re an FHA-VA and USDA-approved lender, with an A+ Rating from the Better Business Bureau.