First Federal Bank & Trust Ratings & Reviews

Write Review
NMLS ID: 490477

First Federal Bank & Trust

(5 of 5) 11 Reviews

100% of our customers would recommend this lender.

About First Federal Bank & Trust

As a mutual bank, First Federal is not publicly traded and has no shareholders. This means we serve just one constituency: our clients. While publicly-owned banks are under pressure to return profits to its investors, we retain our earnings to create...

Read more

Loan Officers

View All
CHANDRA LEGERSKI Sheridan, WY
David Dearcorn Sheridan, WY
David Ferries Sheridan, WY
Lee Kahm Sheridan, WY
Stephanie Aggers Sheridan, WY
Dede Stoner Billings, MT
View all

Customer Reviews

Write Review

11 Reviews

(5 of 5)
Review Breakdown
  • (11)
  • (0)
  • (0)
  • (0)
  • (0)
  • Lender Review
    from Lolo, MT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    First Federal Bank & Trust 1st!

    Wonderful staff! Very good at communication and patience.

    Was this review helpful?

  • Loan Officer Review
    from Lolo, MT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Excellence with Lexi.

    Lexi was wonderful to work with from the very beginning. We have endured a lot of weird things...flood and fire related since I first contacted her. Her patience and professionalism shined and her personality was always pleasant and fun. I would recommend her without a second thought. It has been a pure pleasure working with her.

    Was this review helpful?

  • Lender Review
    from Helena, MT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Happy with Loan!

    They offered the best rates and the process from Quote to closing was very simple! Great lending experience!

    Was this review helpful?

  • Loan Officer Review
    from Helena, MT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Great Lending Experience!!!

    Alexis was absolutely AWESOME! She made the loan process simple & she is very professional! I would recommend her to anyone seeking a home loan! She’s the best!

    Was this review helpful?

  • Loan Officer Review
    from Eureka, MT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    A very satisfied customer

    Incredibly easy to work with. Got me a lower rate than was originally proposed, even better did it without being hassled by me. Do yourself a favor and give her a try. You won't regret it

    Was this review helpful?

  • Loan Officer Review
    from Jefferson City, MT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Thank you so much!

    She went above and beyond in her level of customer service and I was very pleased.

    Was this review helpful?

  • Lender Review
    from Jefferson City, MT Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    May 10, 2017

    Excellent service and Rate!

    My experience with First Federal was the best I've ever had. Ms. Williams was the first to contact me personally by phone and provided courteous and prompt service. She went the extra mile working to figure out a way to get me the length of year loan I needed than what the standard length was given for a refinance.

    Was this review helpful?

  • Loan Officer Review
    from Bourbon, IN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Prompt Responses

    My correspondence with Alexis was very positive. She as patient in answering questions and my emails were promptly returned. EVERY TIME! That is so unusual in any type of customer service. I would recommend Alexis to anyone who needed help with a loan.

    Was this review helpful?

  • Lender Review
    from Las Vegas, NV
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    First Federal Bank & Trust Review

    My experience with First Federal Bank and Trust is a reflection of Ms. Panetta, my loan officer. I was provided with prompt friendly customer service, a great rate and a quick close.

    Was this review helpful?

  • Loan Officer Review
    from Las Vegas, NV
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Ms. Panetta review regarding 7312 Van Buren

    Excellent to work with. Answered question promptly. Facilitated my loan process with expertise and expedience. Everything went without a snag. I received a great interest rate and the fees were very reasonable. I would highly recommend Ms. Panetta for any of their mortgage loan needs. I am very greatful for all the assistance and the excellent job Ms. Panetta performed... Read More

    Was this review helpful?

As a mutual bank, First Federal is not publicly traded and has no shareholders. This means we serve just one constituency: our clients. While publicly-owned banks are under pressure to return profits to its investors, we retain our earnings to create an added margin of safety, and as a result, we have the highest capital ratio of any bank in Wyoming. Two words dominate our vision - service and independence. What makes us different from other banks is our dedication to service, commitment and longevity. We compete daily with all forms of financial institutions. By choice, we are a mutual bank. Just like you, we want to do the right things for the right reasons. If we sound like the right bank for you, we would appreciate your business.