First Federal Bank & Trust Ratings & Reviews

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NMLS ID: 490477

First Federal Bank & Trust

(5 of 5) 6 Reviews

100% of our customers would recommend this lender.

About First Federal Bank & Trust

As a mutual bank, First Federal is not publicly traded and has no shareholders. This means we serve just one constituency: our clients. While publicly-owned banks are under pressure to return profits to its investors, we retain our earnings to create...

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Loan Officers

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David Dearcorn Sheridan, WY
CHANDRA LEGERSKI Sheridan, WY
Kaycee Dube Sheridan, WY
Maren Borsheim SHERIDAN, WY
April Crump Sheridan, WY
Brandy Campbell Sheridan, WY
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Customer Reviews

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6 Reviews

(5 of 5)
Review Breakdown
  • (6)
  • (0)
  • (0)
  • (0)
  • (0)
  • Loan Officer Review
    from Eureka, MT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    A very satisfied customer

    (0) (0)
    Incredibly easy to work with. Got me a lower rate than was originally proposed, even better did it without being hassled by me. Do yourself a favor and give her a try. You won't regret it

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  • Lender Review
    from Jefferson City, MT Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    May 10, 2017

    Excellent service and Rate!

    (0) (0)
    My experience with First Federal was the best I've ever had. Ms. Williams was the first to contact me personally by phone and provided courteous and prompt service. She went the extra mile working to figure out a way to get me the length of year loan I needed than what the standard length was given for a refinance.

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  • Loan Officer Review
    from Jefferson City, MT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Thank you so much!

    (0) (0)
    She went above and beyond in her level of customer service and I was very pleased.

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  • Loan Officer Review
    from Bourbon, IN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Prompt Responses

    (0) (0)
    My correspondence with Alexis was very positive. She as patient in answering questions and my emails were promptly returned. EVERY TIME! That is so unusual in any type of customer service. I would recommend Alexis to anyone who needed help with a loan.

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  • Lender Review
    from Las Vegas, NV
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    First Federal Bank & Trust Review

    (0) (0)
    My experience with First Federal Bank and Trust is a reflection of Ms. Panetta, my loan officer. I was provided with prompt friendly customer service, a great rate and a quick close.

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  • Loan Officer Review
    from Las Vegas, NV
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Ms. Panetta review regarding 7312 Van Buren

    (0) (0)
    Excellent to work with. Answered question promptly. Facilitated my loan process with expertise and expedience. Everything went without a snag. I received a great interest rate and the fees were very reasonable. I would highly recommend Ms. Panetta for any of their mortgage loan needs. I am very greatful for all the assistance and the excellent job Ms. Panetta performed... Read More

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  • Loan Officer Review
    from Belgrade, MT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Mortgage refinance

    (0) (0)
    Shiann and the entire team at First Federal Bank were outstanding to work with on our mortgage refinance. They were expedient and made the process simple. Thank you Shiann and Kaycee.....

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As a mutual bank, First Federal is not publicly traded and has no shareholders. This means we serve just one constituency: our clients. While publicly-owned banks are under pressure to return profits to its investors, we retain our earnings to create an added margin of safety, and as a result, we have the highest capital ratio of any bank in Wyoming. Two words dominate our vision - service and independence. What makes us different from other banks is our dedication to service, commitment and longevity. We compete daily with all forms of financial institutions. By choice, we are a mutual bank. Just like you, we want to do the right things for the right reasons. If we sound like the right bank for you, we would appreciate your business.