First Internet Bank Ratings & Reviews

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NMLS ID: 424182

First Internet Bank

(4.9 of 5) 61 Reviews

98% of our customers would recommend this lender.

About First Internet Bank

At First Internet Bank, we focus on helping our customers achieve their dreams of homeownership. We know that it is more than a house to you; it is where you raise your families, make lasting memories and build financial security. And we know that your...

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Loan Officers

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Michele Archer Fishers, IN
James Loofs Fishers, IN
Debra Poterack Fishers, IN
Scott Forster Fishers, IN
Jessica Callahan Fishers, IN
Gregory Potter Tempe, AZ
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Customer Reviews

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61 Reviews

(4.9 of 5)
Review Breakdown
  • Loan Officer Review
    from Bronx, NY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Great working with

    Great working with Chris.

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  • Lender Review
    from Bronx, NY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Great Experience

    They were the easiest lenders I ever worked with. Awesome customer service as well. Great people at this company. Thanks again.

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  • Loan Officer Review
    from Stockholm, NJ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Outstanding loan officer

    Jessica was fabulous - truly cares about her clients. Kept me informed every step of the way! A pleasure to work with!

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  • Loan Officer Review
    from Stockholm, NJ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Outstanding loan officer

    Jessica was fabulous - truly cares about her clients. Kept me informed every step of the way! A pleasure to work with!

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  • Lender Review
    from Stockholm, NJ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Outstanding service

    Outstanding service. My loan officer, Jessica Callahan, was professional, knowledgeable and responsive. Couldn't have asked for a smoother process. Truly a pleasure working with Jessica and her team! Thank you!

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    Thank you for your excellent review, Jackie! Hearing that you received such great service brings a smile to our faces as that’s always our goal. We appreciate you choosing us, and welcome to the First Internet Bank family.
  • Loan Officer Review
    from Pawtucket, RI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Deborah is great!

    I will continue to sing Deborah’s praises. She helped me navigate through the purchase of a home without a real estate agent. She is friendly, responsive and informed. If you have the chance to work with her, do. You’re home purchase experience will be the better for it.

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  • Lender Review
    from Pawtucket, RI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Love FIB!

    Deborah Catania at First Internet Bank was a dream to work with. She guided me from my intitial phone call all the way through until closing. She was responsive, informed and friendly. For my family, purchasing our home was a really big deal. Deborah understood that, and went the extra mile in order to make sure everything went smoothly. Yes, I would use Deborah again. Yes, I would recommend her to friends and family. Yes, you should call First Internet and ask for her.... Read More

    Was this review helpful?

    Congratulations on your new home, Corey! We absolutely understand that purchasing a home is a really big deal - and we'll gladly go the extra mile to make sure everything goes smoothly for you. Thanks for taking the time to leave such an outstanding review, and for your recommendations. We appreciate your business and look forward to assisting you again!
  • Lender Review
    from Huntington Station, NY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    First-time home buyer

    Everyone told me that getting a mortgage is the worst part about buying a house, but with First Internet Bank it was the easiest! Brian, Katie and the entire First Interest Bank team were helpful and very responsive throughout the entire process. Not to mention that they offered a much lower interest rate than all the other banks and mortgage companies I spoke with. They were prepared to close on the mortgage in under 3 weeks! I would definitely recommend them to everyone I know.... Read More

    Was this review helpful?

    Ada, congrats on your first home! We’re honored that you chose us for such an important purchase. Great rates and even better service is what we strive for. Thanks for taking the time to leave such great feedback and any future recommendations you send our way.
  • Lender Review
    from Knoxville, TN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Great Experience with First Internet Bank

    The team was very helpful and offered competitive rates and fees. Would highly recommend to anyone looking for a mortgage and not wanting to get locked into higher rates with brick and mortar banks. Very simple process and no drama or grief. Kent and team were great!

    Was this review helpful?

    Thank you for your rave review, Matt. We were happy to help! We’re glad you were not only impressed with our great rates, but pleased with the customer service you received. Thanks for choosing First Internet Bank.
  • Loan Officer Review
    from Crown Point, IN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Brian is a fantastic loan officer!

    Brian was super helpful during the entire process and made it flow very smoothly! He was very kind during all the times i talked to him and would explain everuthing very in depth to me so that i understood. He also got me the best possible rate and loan type for my situation, and i couldnt be more thankful!

    Was this review helpful?

    Ryan, being called kind is one of the highest compliments we can receive. We completely understand that a home loan is a major decision so we want you to be fully informed and not just rush you through the process. We’re truly glad you chose First Internet Bank.
At First Internet Bank, we focus on helping our customers achieve their dreams of homeownership. We know that it is more than a house to you; it is where you raise your families, make lasting memories and build financial security. And we know that your family and home is unique and special, so we treat each and every application individually.
1. Your home loan experience – better, faster, easier – Our team has helped thousands of people like you afford the home of their dreams. You can rely on our deep knowledge and experience because our loan officers are seasoned professionals. They’re not sales people; they are “skilled mortgage advisors.” We take the time to explain each step to you – forms, paper work, the home appraisal and the final closing. First IB is there for you and will guide, support and advise you every step of the way.
2. Great rates and low fees – We know that once you find that perfect home in that perfect neighborhood, you’ll need a mortgage partner to help you design the perfect payment plan. First IB consistently delivers competitive mortgage rates to home owners across the nation. And unlike some lenders, we won’t just show you “some” of the fees, we show you everything. Put us to the test!