First Investors Financial Services, Inc. Ratings & Reviews

NMLS ID: 128351

First Investors Financial Services, Inc.

(2 of 5) 32 Reviews

41% of our customers would recommend this lender.

About First Investors Financial Services, Inc.

First Investors Financial Services, Inc., is a company that has provided auto financing to consumers for over 23 years. We specialize in assisting customers with impaired credit histories, even those with a prior bankruptcy filing. We can assist you by...

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Customer Reviews

32 Reviews

(2 of 5)
Review Breakdown
  • (6)
  • (2)
  • (1)
  • (0)
  • (23)
  • from Lanham, MD Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    February 5, 2016

    Great Customer Service

    (0) (0)
    The service and information I received from First Investors was fantastic. The rep I spoke with was extremely knowledgeable, and he was very experienced. He was clear as to my options. I haven't received service like this from a lender in a very long time.

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  • from Ravenna, OH
    (1 of 5)
    Reviewed:

    Stay away from them

    (1) (0)
    Like others that posted I was approved then denied but it turned out I was actually approved. Not sure how that worked. I was looking to do a refinance. Wishing I hadn't bothered. I am now in a Chapter 13 but my loan with them was not suppose to be affected, meaning it is paid out of the plan by me. The trustee doesn't pay them, I do. Well now they will no longer allow me to pay online, nor can I pay once a week instead of monthly. I get paid weekly so had been going online and paying $100 a week which is more than my minimum payment and the total amount was always there before the due date. Now I can no longer make weekly payments, they won't accept them and I have to call them every month. When I asked for an explanation since they are not in the bankruptcy, she got rude and hung up on me. I don't get it since the bankruptcy does not affect them in any way. They get their full amount of money versus the other creditors that are only getting a percentage... Read More

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  • from Dayton, OH
    (1 of 5)
    Reviewed:

    avoid

    (0) (0)
    Approved then denied like everyone else. Waste of time and as it appears a horrible company.

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  • from wentzville mo
    (4 of 5)
    Recommended!
    Reviewed:

    good service

    (0) (1)
    i have not made my first payment but everything up to this point has been great

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  • from Texas
    (1 of 5)
    Reviewed:

    Denied!

    (0) (2)
    My credit score has gone from poor to fair over the past year so I applied to have my car refinanced and was denied by email! They didn't even bother calling me! I should have known better than to apply with this company after reading all of the other negative review! UGH!

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  • from Chicago
    (1 of 5)
    Reviewed:

    Not for the Truly Needy

    (1) (2)
    I was recommended to go to Lending Tree.com since my current loan was on the verge of repossession, with an astronomical rate. The three "matches" they got me were reduced to two, when moments later, this approval was followed by a denial. Seriously, do you even pull the FICO score before you come up with a "match"?

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  • from Cerritos California Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    August 14, 2014

    Worst

    (5) (4)
    Stay away

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  • from Texas Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    August 14, 2014

    Disappointed

    (8) (2)
    Received a approval and denial within 3 min apart... Come on now lending tree this company represent your web site......... Do something ......

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  • from NJ Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    July 21, 2014

    Don't bother

    (7) (1)
    If you work for any type of union or any place that involves temporary lay-off periods, don't waste your time with these people. They claim to understand how the pay works, have you go all though the process and paperwork only to say no. Huge waste of time.

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  • from Orlando, FL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    July 24, 2014

    waste of time

    (6) (1)
    I applied and received an email saying I was matched and it will be a couple of days to go over everything. ONE minute later I received another email stating I was denied. What a waste of time and effort. Do yourself a favor and don't waste your time with this company--look elsewhere for refinancing.

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First Investors Financial Services, Inc., is a company that has provided auto financing to consumers for over 23 years. We specialize in assisting customers with impaired credit histories, even those with a prior bankruptcy filing. We can assist you by refinancing the entire balance of your existing auto loan at an interest rate that is lower than the rate you currently paying. We've helped thousands of customers lower their monthly payments and have more financial flexibility each month.